Problem When I Start up Windows
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Problem When I Start up Windows
Hi everyone, I need some help, last week I reboot my Computer, and everything was ok, but when Windows start up , it apper Acrobat Reader, Windows Media, Help and Support, can anybody, tell me how to get of that things
Thanks
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when you start windows......do you get your desktop?
how does Acrobat, Media, Help & Support "appear"?
are they on your desktop? do they open? what happens?
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Yeah, when it start up windows, and yes i get my desktop, but then they apper Acrobat, Media, and Help and Support, and I dont know how do they apper.
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when you say they appear... do you see icons (shortcuts) or do the programs open?
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No the Programs Open, yust like that
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hmm... just to be clear: when windows opens; Adobe, Media Player, & Help & Support all open?
strange! i'll need to consult my crystall ball. will be back!
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Yes..... When it is in the desktop, they yust apper.
And thanks
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ok it looks like a spyware problem caused this.
look at these two posts and then ask your questions:
Start/run msinfo32, expand the software environment and click on the startup
programs. Look for a line that references either WMP *or* a media file. Make
note of where this is loading from, as this is where you will need to go to
remove the startup reference. If you are unsure of how to proceed, please
post back with the startup location for further assistance in removing it.
I've found that this problem is frequently related to spyware installed on
the system, you may wish to follow the below spyware removal steps as well:
1) Install and run Adaware from www.lavasoft.de
2) Install and run Spyware Blaster from
http://www.javacoolsoftware.com/spywareblaster.html
3) Dump all TIF's and selectively delete unwanted cookies
4) Turn on the native firewall or install a third-party one
http://www.kerio.com/kpf_home.html
http://www.zonelabs.com/store/content/home.jsp
http://www.tinysoftware.com/home/tiny2?la=EN
5) Also check these links for helpful advice on removing garbage:
http://aumha.org/a/noads.htm
http://aumha.org/win5/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm
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You can see (most of) the programs that run when windows
boots in MSCONFIG, so check to see if you have anything
there that would open Media Player. Click Start, Run, and
type MSCONFIG and press enter.
Also, you could have a virus or spyware that is doing this.
run your antivirus program and scan your hard drives, or
download a program that removes spyware such as Ad Aware 6.
Http://www.lavasoftusa.com/
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to simplify the above go to START>run>msconfig>startup
if you see Adobe, Help & Support, &/or Media player there uncheck the boxes & apply, reboot.
to get to the root of the problem download and run Hijack This
follow the instructions and post your log in the spyware section of this forum.
hope this helps
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Yes it works, I only did, about the Start, and I found the problem, THANKS