Program not responding

  1. #1
    doc
    doc is offline Newbie

    Program not responding

    I run XP home on a p4 2.1 with 512 ram.I think I'm spyware free as I use adaware, spybot, and spy hunter. I am constantly getting program not responding. Even when running just one program. Please help.

    ile of HijackThis v1.98.2
    Scan saved at 10:10:00 PM, on 8/15/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 5.exe
    C:\WINDOWS\System32\hphmon04.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\America Online 9.0a\waol.exe
    C:\Program Files\America Online 9.0a\shellmon.exe
    C:\Program Files\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sfgate.com/chronicle/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\PANELS\blank.ht m
    O1 - Hosts: 216.93.168.167 sitefinder.verisign.com
    O1 - Hosts: comments (such as these) may be inserted on individual
    O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
    O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
    O4 - HKLM\..\Run: [Open Site] "C:\Program Files\Open Site\opensite.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 5.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
    O4 - HKCU\..\Run: [SuperCleaner] "C:\Program Files\SuperCleaner\SuperCleaner.exe" /h/b
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - Global Startup: EZ Station.lnk = C:\WINDOWS\TWAIN_32\IBMScanner\SxCenter.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/acces...d/IbmEgath.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
    O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/opnste/UCSearch.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F1CA0B6D-1F11-4544-AD78-C19BB2EBF7A4}: NameServer = 198.81.18.134


  2. #2
    HippyWarlock is offline Elite Member
    Which program and what's the full message you get?

  3. #3
    doc
    doc is offline Newbie
    No specific program,but any thing I am running. Usually I run Photoshop Elements,aol, Word. Today, being worried about a crash, I installed ntbackup. When I got to step 3,"browse this cd" I waited ,then knew,Con alt del ,. Clicked end task and ,"this program is not responding,End now and you will lose saved data to return to windows,blah blah. To end program now click end now". Sorry about the blah blah but as many times as I have seen it I can't remember any more than that. When it happened, I had dell support on the phone. The best they could suggest was memory leak. They tried hard for about 45 minutes, but no resolution of problem.

  4. #4
    HippyWarlock is offline Elite Member
    Ouch - never end an unresponding program.

    Windows allocates a set amount of time to these programs to unhook from whatever systems they have got themselves hooked into. Ending them prematurely can have all sorts of consequences.

    Memory leaks are my flavour of the day today, so I'll agree. Can't get involved in a HJT thread, just noticed.... I get me fingers snapped!

    whats your page file set at? watch the task manager and see if the pagefile bloats unduly - that's the leaking prog doing it..... gotta go, they're coming after me....

  5. #5
    leesmithg is offline Full Member
    Have you recently upgraded to XPSP2?

    I have seen a list of applications that have problems with XPSP2.

    List of them that are known: http://support.microsoft.com/default...t=windowsxpsp2

    It could be a number of things, you have a lot of 'not needed' start up items I can see,
    some you need, like firewall and antivirus of course you need, go here and install Start Up Control panel, remove some of those uneeded applications at start up.

    Startup control panel here: http://www.mlin.net/StartupCPL.shtml

  6. #6
    HippyWarlock is offline Elite Member
    Cool link that startup panel, think I'll click your icon for that.

  7. #7
    doc
    doc is offline Newbie
    Thanks all for advice. I'll start to apply. I'll also stop ending unresponding programs. Not downloaded sp2 yet.
    doc
    Last edited by doc; 17-08-2004 at 04:39 PM. Reason: Forgot something

  8. #8
    ravendawson is offline Newbie
    Usually, programs stop responding due to corrupt components, resource conflicts and many other reasons. In that case, try to reinstall the program to fix the issue. However, the PC becomes bloated and will frequently hang over time. That's why people start to resort to other utility to clean up space and improve performance. Here's an effective fix to program not responding issues.

  9. #9
    Ztruker is offline Technical Guest
    ravendawson, you just responded to a post that is 6 years old! I suspect the original problem is long gone by now

  10. #10
    Dan Penny is offline Techie7 Staff
    Thread closed due to age of thread.

Closed Thread