Hi all
first post and not a techie so any laymans help appreciated
running xp with norton antivirus, spybot and ad-aware and spyware blaster all upto date and showing no problems but as on broadband keep finding emails been sent but blocked by symanted. about 500 an hour!! have tried all sorts of suggestions latest being hijack this so here is log, can anyone decipher it and tell me what to do next in simple language please as this driving me mad.

thanks
c.pastyLogfile of HijackThis v1.98.2
Scan saved at 13:30:55, on 21/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msfr32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\wmuagrd.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\ll.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\IExplore32b.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Giles\Local Settings\Temporary Internet Files\Content.IE5\6PH9A23M\hijackthis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/news
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] wmuagrd.exe
O4 - HKLM\..\Run: [Windows Registry Express Loader] regexpress.exe
O4 - HKLM\..\Run: [Win32 FRT Driver] msfr32.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [IExplorer32 Java Scripting] IExplore32b.exe
O4 - HKLM\..\Run: [Win32] C:\ll.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\PREVX\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wmuagrd.exe
O4 - HKLM\..\RunServices: [Windows Registry Express Loader] regexpress.exe
O4 - HKLM\..\RunServices: [Win32 FRT Driver] msfr32.exe
O4 - HKLM\..\RunServices: [IExplorer32 Java Scripting] IExplore32b.exe
O4 - HKLM\..\RunOnce: [Win32 FRT Driver] msfr32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Update Machine] wmuagrd.exe
O4 - HKCU\..\Run: [Windows Registry Express Loader] regexpress.exe
O4 - HKCU\..\Run: [Win32 FRT Driver] msfr32.exe
O4 - HKCU\..\Run: [IExplorer32 Java Scripting] IExplore32b.exe
O4 - HKCU\..\RunOnce: [Win32 FRT Driver] msfr32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1098371060140
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DFAF3A91-4D90-47E6-9C12-7E934EFE5888}: NameServer = 212.74.114.129 212.74.114.193

please be patient one of the moderators called owen is the kiddy on these he will have a look at it for you asap

Please follow all of Owen's instructions HERE once you have completed that post your log on the Spyware, Adware and Viruses board

hi bear

sorry , this thread was superceeded by owen yesterday, i must have posted original twice in error(first time used site).

owen is having fun sorting it but is on the case so you can close this thread down

thanks and sorry again