secure site access probs

  1. #1
    spud is offline D-A-L Team Member (UK)

    secure site access probs

    helloo all my wife has her own user account and up untill lately she has had no problems but now when she goes on to the web and uses a secure web site to buy things she is getting the following message i have done what that said but nothing happens when she tries to log on
    The page cannot be displayed
    The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

    --------------------------------------------------------------------------------

    Please try the following:

    Click the Refresh button, or try again later.

    If you typed the page address in the Address bar, make sure that it is spelled correctly.

    To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
    See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
    Click the Tools menu, and then click Internet Options.
    On the Connections tab, click LAN Settings.
    Select Automatically detect settings, and then click OK.
    Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
    If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
    Click the Back button to try another link.



    Cannot find server or DNS Error
    Internet Explorer

    i have very recently installed the xp pro upgrade would that have changed a setting some where along in the installation
    my wife has only a limited account and i am the administarter when i try the same thing on my account we have no probs
    i know it might be easier to share one account but hell will have to freeze over first!!!


  2. #2
    Bear is offline D-A-L Elite Member
    Please click HERE Spud. Follow all of the instructions there and that should resolve your problem.

  3. #3
    spud is offline D-A-L Team Member (UK)
    cheers bear i checked and we have the 128bit encryption i will work my way through the instructions over the next few days thanks for your help
    will keep you informed
    Last edited by spud; 14-11-2004 at 10:48 PM. Reason: cant spell

  4. #4
    Bear is offline D-A-L Elite Member
    Your welcome Spud, best of luck.

  5. #5
    spud is offline D-A-L Team Member (UK)
    yure not a bad lad really lol

  6. #6
    spud is offline D-A-L Team Member (UK)
    hello bear i have worked my way through and followed it to the letter but still no joy
    i am running norton 2004 would that have any bearing on the problem

  7. #7
    Bear is offline D-A-L Elite Member
    Quote Originally Posted by spud
    hello bear i have worked my way through and followed it to the letter but still no joy
    i am running norton 2004 would that have any bearing on the problem
    It could, if you disable it temporarily are you able to access secure sites?

  8. #8
    spud is offline D-A-L Team Member (UK)
    i try the ones the wife cant get in to and i can get in them no probs

  9. #9
    rally is offline Newbie
    I'm having similar problems at the min. I can't access MSN Messenger, halifax-online.co.uk, the microsoft link given above and numerous other sites. I can't access my webspace via FTP either.

    I'm using a Zoom ADSL 5510 modem. If I use a dial up connection everything is fine, it only does it with this modem on both computers. Anyone have any ideas what the problem might be?
    Last edited by rally; 25-11-2004 at 04:20 PM.

  10. #10
    spud is offline D-A-L Team Member (UK)
    try updating your drivers for the modem

    try this link

    http://www.zoom.com/techsupport/adsl/adsl_5510.shtml

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