Programs won't open and freeze in Start menu.

  1. #1
    melvis is offline Newbie

    Unhappy Programs won't open and freeze in Start menu.

    Every time I try to open up a program in the Start menu its starts to load but doesn't come with anything and the computer goes really slowly and often freezes, where upon I have to use "End Task" or "End processor" with Alt-Control-Delete. The only program which does open is the Mozilla Firefox browser. Even the system tools, like the Control Panel utility, doesn't open either.

    This has been an on-going issue for the last 4 or so months and it is getting somewhat annoying. I am currently performing a scan for spyware with Malwarebyte's Antimaleware.

    I recently downloaded the latest version of iTunes but, again, the bugger won't open. It takes up about 99% of the CPU processor.

    Any thoughts about correcting this problem would be greatly appreciated. Thank you.

  2. #2
    melvis is offline Newbie
    Malwarebytes' Anti-Malware 1.41
    Database version: 3029
    Windows 5.1.2600 Service Pack 2

    8/15/2011 9:06:12 PM
    mbam-log-2011-08-15 (21-06-02).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 201254
    Time elapsed: 57 minute(s), 39 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  3. #3
    Digerati is offline Super Moderator
    Hi Melvis and Welcome.

    This could be malware and since MBAM did detect some, let's make sure your system is completely clean. Please read this then start a new topic here.

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