programs and some web site responding slowly

  1. #1
    cyberwasp is offline Elite Member

    programs and some web site responding slowly

    until recently m,y system was responding normally. Programs opening at normal speed, websites opening in a blink.

    About a week ago websites started taking forever to load and I really noted that abobe cs5 loading psd file took longer than usual. I did the usual, cleaned out temp files, cookies and ran ccleaner to no avail. sometimes when waiting on web sites ie stops responding than springs to life. The only thing odd I've noticed is a message on certain sites is a popup window regarding the divx log update.

    system specs:
    Hp 8120n
    3g ram
    nvidia gforce 9800 /1m
    latest drivers
    latest windows update

    Below is a printout from hijack this. Any help will be greatly apreciated. TIA

    =====================hijackthis log===========================
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 4:06:29 PM, on 5/25/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.19048)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\SYSTEM32\WISPTIS.EXE
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\RtHDVCpl.exe
    C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
    C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
    C:\Program Files\Protector Suite QL\psqltray.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\hp\support\hpsysdrv.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Adobe\Adobe Bridge CS5\Bridge.exe
    C:\Program Files\HP\Button Manager\BM.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    C:\hp\kbd\kbd.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
    C:\Windows\system32\taskmgr.exe
    C:\Users\steven\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = TV Listings - Find Local TV Shows and Movie Schedules - Listings Grid | TVGuide.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.com - Welcome to AOL
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = AOL.com - Welcome to AOL
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
    O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
    O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
    O2 - BHO: (no name) - {c44f9e21-d93f-490c-b41c-b3548bdd19fc} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
    O3 - Toolbar: (no name) - {c44f9e21-d93f-490c-b41c-b3548bdd19fc} - (no file)
    O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [SnapfishMediaDetector] C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "c:\Program Files\Corel\WordPerfect Office X4\Programs\QFSCHD140.EXE"
    O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
    O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
    O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
    O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe -s
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero BackItUp 4\NBKeyScan.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    O4 - HKLM\..\Run: [CCUTRAYICON] FactoryMode
    O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.ex e" -launchedbylogin
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [AdobeBridge] "C:\Program Files\Adobe\Adobe Bridge CS5\Bridge.exe" -stealth
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: HP Button Manager.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
    O8 - Extra context menu item: Open with WordPerfect - c:\Program Files\Corel\WordPerfect Office X4\Programs\WPLauncher.hta
    O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: ICQ7.4 - {73C6DCFB-B606-47F3-BDFA-9A4FBF931E37} - C:\Program Files\ICQ7.4\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ7.4 - {73C6DCFB-B606-47F3-BDFA-9A4FBF931E37} - C:\Program Files\ICQ7.4\ICQ.exe
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe (file missing)
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.e xe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Update Service (gupdate1c9d18f885b8d78) (gupdate1c9d18f885b8d78) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    O23 - Service: MgiSvr - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i 3\uMgiSvr.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Program Files\Nero\Nero BackItUp 4\IoctlSvc.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe
    O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 13058 bytes

  2. #2
    D-A-L is offline D-A-L Administrator
    Hey cyberwasp are you still experiencing system issues as noted above?

  3. #3
    cyberwasp is offline Elite Member
    I recently did a clean install of windows. When I started loading drver for accessories, "Printer, webcam, tablet." with each drier the pc took longer to boot successively, something it never did before. Also, after it got to the desktop the hd didn't settle down for over 8 minutes, again something that used to take about 2 tops.

    Have defragged, used ccleaner. even went to msconfig, disabled everything and rebooted, still slow. Its just got me puzzled and I've done clean installs o this machine and never noticed this behavior before.

  4. #4
    Dan Penny is offline Staff
    "I recently did a clean install of windows."

    Did you install Vista with an HP supplied media for that machine, or a "commercial" Vista OS media?

    That machine is Intel based. (HP Pavilion Media Center TV m8120n PC (GC674AA) specifications - HP Home & Home Office Products) If the install media was not supplied with that machine, go here and install any missing drivers;

    Intel Driver Update Utility

    Added Note; It's important to get Chipset Drivers (Intel ® P965 Express Chipset) installed as soon as the OS install completes. Then proceed with other required drivers.
    Last edited by Dan Penny; 15-06-2011 at 07:31 PM.

  5. #5
    cyberwasp is offline Elite Member
    Installed from the recovery partiton for the machine. and did update the chipset. boot up is faster except... When it gets to the desktop, photoshop bridge shortcut takes over 3 minutes to pop up in the taskbar and the drive continues to run for 8 minutes after that


    Quote Originally Posted by Dan Penny View Post
    "I recently did a clean install of windows."

    Did you install Vista with an HP supplied media for that machine, or a "commercial" Vista OS media?

    That machine is Intel based. (HP Pavilion Media Center TV m8120n PC (GC674AA) specifications - HP Home & Home Office Products) If the install media was not supplied with that machine, go here and install any missing drivers;

    Intel Driver Update Utility

    Added Note; It's important to get Chipset Drivers (Intel ® P965 Express Chipset) installed as soon as the OS install completes. Then proceed with other required drivers.

  6. #6
    cyberwasp is offline Elite Member
    hey guys. did a bit of research and found a fix, although I don't know why or how it worked but my systems back to normal speedwise. I turned off superfetch!. From what I read about it, turning it off should be detrimental to system speed but it is just the oposite which I can't grasp, any ideas?

  7. #7
    Dan Penny is offline Staff
    My machine came with Vista pre-loaded. It lasted two hours. I pulled out my XP Pro CD and blew it away. So I can't help further on this issue.

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