Hello

I have Windows Visa 32-bit OS. I have been getting the following error:

"C:\\Windows\system32\dssenh.dll is either not designed to run on Windows or
it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."

As a result I can't hear any audio on my laptop. All the relevant drivers are woring fine. The registry has no errors. I have tried system restore and re-installing drivers but it has not helped. Not quite sure what else to do. This problem started randomly after watching some vidoes on youtube. Is my computer infected? Please could you suggest a solution.

Many thanks

dssenh.dll is a legit Windows file.
See here: You cannot install some updates or programs

I'm moving this topic to Vista forum.

Thanks.
But how do I fix this error? Can someone explain to me exactly what I need to do. The link in your post above does not really do much for a regular user.

Any help will be much appreciated.

The link in your post above does not really do much for a regular user.

What do you mean?

It talks about cryptographic services and I am not very tech savvy. Do you just want me to follow the steps prescribed in that article? Is that the solution? It provides an automatic "fix it" solution (apparently from Microsoft). I tried that but nothing has changed since. I would be lovely if you could tell me something on the lines you "you need to do 3 things, first x, second x, third x" - problem solved!

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

• Double-click SystemLook.exe to run it.
• Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
• Copy the content of the following box into the main textfield:
  
  Code:

  :filefind
  dssenh.dll

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Hello Broni:
I am having the same problem with my Dell desktop running Vista (32 bit). I followed your suggestion and received the following:

SystemLook 04.09.10 by jpshortstuff
Log created at 00:09 on 26/02/2011 by Francesca
Administrator - Elevation successful

========== filefind ==========

Searching for "dssenh.dll"
C:\Windows\System32\dssenh.dll --a---- 155704 bytes [10:56 21/01/2011] [07:38 19/01/2008] C8DBFEF835FF54467425C8F3ABCF7046
C:\Windows\winsxs\x86_microsoft-windows-d..ellman_software_csp_31bf3856ad364e35_6.0.6000.1 6386_none_39c1f98787f99c82\dssenh.dll --a---- 165992 bytes [08:45 02/11/2006] [09:47 02/11/2006] CE9D2B921137E648AB0FA9B9940A3AD3
C:\Windows\winsxs\x86_microsoft-windows-d..ellman_software_csp_31bf3856ad364e35_6.0.6001.1 8000_none_3bf8bb8384e4ad56\dssenh.dll --a---- 155704 bytes [10:56 21/01/2011] [07:38 19/01/2008] C8DBFEF835FF54467425C8F3ABCF7046

-= EOF =-
Hope you can help me with next steps to resolve. Thx

janderson
You need to start your own topic.

HI Broni - thanks for your instructions - I got this log on running the scan! Please suggest next steps, thanks!

SystemLook 04.09.10 by jpshortstuff
Log created at 00:51 on 28/02/2011 by Uday
Administrator - Elevation successful

========== filefind ==========

Searching for "dssenh.dll"
C:\Windows\System32\dssenh.dll --a---- 155704 bytes [02:24 21/01/2008] [02:24 21/01/2008] C8DBFEF835FF54467425C8F3ABCF7046
C:\Windows\winsxs\x86_microsoft-windows-d..ellman_software_csp_31bf3856ad364e35_6.0.6001.1 8000_none_3bf8bb8384e4ad56\dssenh.dll --a---- 155704 bytes [02:24 21/01/2008] [02:24 21/01/2008] C8DBFEF835FF54467425C8F3ABCF7046

-= EOF =-

File itself looks fine.
You need to go back to my link and try each of 10 manual methods listed there.