RAM Issues??

  1. #11
    townsbg is offline Senior Member

    Those are memory or driver related errors. ntkrnlpa.exe is the windows kernel and hal.dll is the interface between the kernel and the hardware so you either have hardware problems or very low level windows corruption. If you just reinstalled windows you shouldn't be having the problems again if your problem is with windows. I don't think that an upgrade would solve your problems. You might try having the malware team help you determine if you have a virus but I wouldn't get your hopes up.

  2. #12
    imported_Andrea is offline Full Member
    Ok thanks. I think I will start by downloading and using some programs Broni suggested when I did have a virus last November.

  3. #13
    townsbg is offline Senior Member
    Tell me, did you have any problems during the install? Where there any errors? How long was it after the install that you started having more problems? What had you done with your system up to that point?

  4. #14
    imported_Andrea is offline Full Member
    No problems during the install. The install was done around 1pm that day when I was at school since the IT guys there were helping me. I got home around 4 I think and started installing Windows updates. Then I got that first error around 7:30. I don't think I had installed anything else and was just doing the updates.

  5. #15
    imported_Andrea is offline Full Member
    Another blue screen error! Ugh! What can I do to fix it? Malware Bytes and Temporary File Cleaner passed.


    ==================================================
    Dump File : Mini090611-01.dmp
    Crash Time : 9/6/2011 10:55:36 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0xfcc00008
    Parameter 2 : 0x00000001
    Parameter 3 : 0x960ee413
    Parameter 4 : 0x00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+ca28e
    File Description : Multi-User Win32 Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+98379
    Stack Address 1 : ntkrnlpa.exe+4ddd4
    Stack Address 2 : win32k.sys+ce413
    Stack Address 3 : win32k.sys+d097b
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini090611-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 147,928
    ==================================================

  6. #16
    townsbg is offline Senior Member
    Well I think that you are having hardware issues and probably with your ram which is replaceable. You can take it to a hardware shop and have them test it or at least tell you what you need to buy. Don't buy it from there but get it from Newegg instead. Hopefully that is the source of your problems. To be sure, did you actually work with Broni to make sure that it is clean?

  7. #17
    imported_Andrea is offline Full Member
    So my computer has been working fine for the most part. I have had a few BSODs since the last one. I'm going to post the logs here. The first two I barely even noticed because it happened when I was sleeping. But tonight I almost thought it wasn't going to come back. When I turned it on, it ran startup repair and did a system restore. No I haven't taken it to a hardware shop or anything and no I didn't work with Broni a month ago to make sure it was clean. I will run Malware Bytes and Temporary File Cleaner again. And then I will work with Broni this time.

    ==================================================
    Dump File : Mini101111-01.dmp
    Crash Time : 10/11/2011 10:40:20 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x00000000
    Parameter 2 : 0x0000001b
    Parameter 3 : 0x00000001
    Parameter 4 : 0x82870435
    Caused By Driver : aswSP.SYS
    Caused By Address : aswSP.SYS+41de4
    File Description : avast! self protection module
    Product Name : avast! Antivirus System
    Company : AVAST Software
    File Version : 6.0.1203.0
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+4dfd9
    Stack Address 1 : ntkrnlpa.exe+36435
    Stack Address 2 : ntkrnlpa.exe+41397
    Stack Address 3 : ntkrnlpa.exe+b2a4a
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini101111-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 138,024
    ==================================================

    ==================================================
    Dump File : Mini100111-01.dmp
    Crash Time : 10/1/2011 7:11:33 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x0000005f
    Parameter 2 : 0x0000001b
    Parameter 3 : 0x00000001
    Parameter 4 : 0x828c35ce
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+4dfd9
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+4dfd9
    Stack Address 1 : ntkrnlpa.exe+a75ce
    Stack Address 2 : ntkrnlpa.exe+3f45c
    Stack Address 3 : ntkrnlpa.exe+218b50
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini100111-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 143,816
    ==================================================

    ==================================================
    Dump File : Mini092911-01.dmp
    Crash Time : 9/29/2011 1:34:56 PM
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000007
    Parameter 2 : 0x0000110b
    Parameter 3 : 0x00000000
    Parameter 4 : 0xbd7fb008
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+cdb3f
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+cdb3f
    Stack Address 1 : ntkrnlpa.exe+ed184
    Stack Address 2 : ntkrnlpa.exe+5db20
    Stack Address 3 : ntkrnlpa.exe+2326ac
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini092911-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 143,816
    ==================================================

  8. #18
    townsbg is offline Senior Member
    Well you can try to uninstall and reinstall Avast but it's harder to have windows uninstall itself. Have you tested your memory lately?

  9. #19
    imported_Andrea is offline Full Member
    No I haven't tested my memory lately. Yeah Avast was being weird yesterday. It said it needed to be updated but then it said I already had the latest version already. But tonight I was able to update it fine and it restarted my computer after. Could any of this be because I needed to install Windows updates? And I did post in the Spyware topic. I was just starting to get the logs Broni wants. Should I keep doing that or test my memory? Or both?

  10. #20
    imported_Andrea is offline Full Member
    So I still haven't tested my memory again. But I got another blue screen error:

    ==================================================
    Dump File : Mini111511-01.dmp
    Crash Time : 11/15/2011 11:24:46 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0xc0000410
    Parameter 2 : 0x00000000
    Parameter 3 : 0x82899199
    Parameter 4 : 0x00000002
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+98379
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+98379
    Stack Address 1 : ntkrnlpa.exe+4ddd4
    Stack Address 2 : ntkrnlpa.exe+83199
    Stack Address 3 : ntkrnlpa.exe+82baf
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini111511-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 147,928
    ==================================================

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