vista won't boot - even is safe mode

  1. #1
    rannoch is offline Elite Member

    vista won't boot - even is safe mode

    I let someone onto my PC to use word, but the document froze. Rather than leave it they switched off at the switch-on button. When I switched on I got the Vista m/s bar along the bottom, but rather than welcome screen I got a blue screen (not the blue screen of death), and only the cursor is visible (and moves with the mouse) - nothiing else on the screen.
    Switched off, and tried to recover to last working version - as above.
    Then tried safe mode - loads all the drivers (finishes at disk.sys), but stops at a black screen with the words "safe mode" in each corner of the screen, and the cursor showing.

    I don't have recovery CDs - the recovery partition is on the disk.

    Any ideas?
    Thanks,

    Rannoch

  2. #2
    rannoch is offline Elite Member
    Fixed.
    I got a loan of a Vista CD. In fact two - one for a Dell, and one a retail m/s CD.
    HP would not look at the Dell, but did recognise with the m/s one.
    Booted from CD, choose repair, it found a start-up fault asked to correct it, OK, and re-boot.
    Working.

  3. #3
    alexcarlson is offline Junior Member
    Hi,
    Can you post the entire blue screen error please.

  4. #4
    rannoch is offline Elite Member
    No errors - just a blue screen. Not the bsod.

  5. #5
    Have you ran a test on the hard drive? I've got the same problem right now and don't know what to do... I ran a test on the ram and a hard drive test and the ram test passed but the hard drive test failed....

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