blue error screen

  1. #1
    miguzman is offline Junior Member

    blue error screen

    hi! im having some trouble with my windows vista... you see, ive downloaded itunes latest version, and everytime i try to turn on the genius feature, as it is halfway through the first step a blue screen appears for a few seconds saying something about disk dump?? and then my computer restarts. help?


  2. #2
    p6345uk is offline Newbie
    any chance of a SCREEN SHOT?

  3. #3
    miguzman is offline Junior Member
    i dont know how i could do that... it flashes for like 2 seconds and then my computers shuts down

  4. #4
    p6345uk is offline Newbie
    as it is an apple product i would suggest upgrading to the latest grapics card drivers, latest directx and sound card drivers this will rule them out. the code on the blue screen
    after the
    STOP :
    this would be usefull as it tell you what cause the error if can get this will narrow down your possible issues

  5. #5
    Sheridan is offline Newbie
    I am also facing problem with the same error ... Any solutions please..

  6. #6
    SevendWorm is offline Newbie
    Well, I had the same issue as you're having now. I just uninstalled and re-installed the program and it worked. Make sure that all firewall's off when you're going to do that. iTunes should work on your system.

  7. #7
    alexcarlson is offline Junior Member
    Hi,
    I will suggest upgrading to the latest grapics card drivers.

    Thanks

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