Is it Vista?

  1. #1
    tommy2k8 is offline Full Member

    Is it Vista?

    A client of mine's computer kept on installing Windows Updates on restart and shut down.
    I Googled this problem, and rebuilt the Search Indexer, which didn't do the trick.
    The computer also goes really slowly.
    There are lots of errors in the Event Log (87 Critical between 7.43am and 8.43am today and over 4000 in the last 24 hours it reported - also reported as failed 3 Security Audits)
    Plus:

    ID 3090
    Error
    Application
    Gatherer service

    System
    Servicing
    ID's 4385, 4375
    Error

    and

    System
    ACPI
    ID 6
    Error

    I have:

    Thoroughly scanned it - however, McAfee said it was out-of-date, Fixed it to update it, then Windows reported it was still out-of-date, which it was (?!) - found nothing

    Followed the D-A-L procedure of computer slowness

    Spyware scan found 109 tracking cookies

    MalwareBytes found Rogue.Installer, so I deleted that.

    Restarted, crashed in the middle of the Dell initial startup screen.
    Restarted again, started in Safe Mode, crashed.
    Restarted again, started in Safe Mode, went to install Hijack This! from my stick drive, it said Application Not Recognised.
    Restarted again, thought I'd see if it would start with Safe Mode with Networking, crashed.

    Now the Vista screen loads and then goes black and crashes

    Startup repair doesn't do the trick
    Did Hard Disk tests and memory tests, all fine

    All I can think of now is to update the BIOS

    It's a Dell Dimension 5521, 1GB RAM, 160GB disk, Vista Home Premium SP1


  2. #2
    broni is offline Senior Member
    Do you have Vista DVD?
    BTW, that computer needs 1GB of RAM more.

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