Runtime Error Shutting down computer virus or not ? Hijack this attached

  1. #1
    iluvdaavs is offline Newbie

    Runtime Error Shutting down computer virus or not ? Hijack this attached

    Please someone help me, I have asked in several other tech help forums and get no response.

    I am getting runtime errors - 2 of them. The first one that I get is as follows:

    Runtime Error Program:c:\Program Files\msn\msncorefiles\msn.exe

    it causes me to be logged off of msn and then microsoft trys to find a cure but doesn't. I am also getting a runtime error 7 not enough memory. The error 7 message I got after I went to a site for jobs. There were no pictures in the PC Security Sheild 2009 did not detect any viruses. Now with that runtime error 7 my computer when getting on line is very slow and loads things very slow. I am running Windows Windows Vista Home Premium with service pak 1 I have a Toshiba computer w/ Intel Core Duo 2 T5800 @ 2.0 ghz 3.00 gb of ram 32 bit operating system. I don't know what else you may need regarding my computer. My hijack list is as follows:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:41:06 PM, on 1/4/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\RtHDVCpl.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\ItSecMng.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    C:\Program Files\Toshiba\TOSHIBA Service Station\TSS.exe
    C:\Program Files\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe
    C:\Program Files\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe
    C:\Program Files\PCSecurityShield\SecurityShield2009\avp.exe
    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\system32\Dwm.exe
    C:\PROGRA~1\REGIST~1.0\RegistryPatrol.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\Program Files\Uniblue\DriverScanner\DriverScanner.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Personalized Start Page
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Personalized Start Page
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Personalized Start Page
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [NDSTray.exe] C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    O4 - HKLM\..\Run: [cfFncEnabler.exe] C:\Program Files\Toshiba\ConfigFree\cfFncEnabler.exe
    O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide
    O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe"
    O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\PCSecurityShield\SecurityShield2009\avp.exe"
    O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\PCSecurityShield\SecurityShield2009\ie_banne r_deny.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\PCSecurityShield\SecurityShield2009\SCIEPlgn .dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\PROGRA~1\PCSECU~1\SECURI~1\r3hook.dll,C:\PROGRA ~1\PCSECU~1\SECURI~1\adialhk.dll
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Security Shield 2009 (AVP) - PCSecurityShield - C:\Program Files\PCSecurityShield\SecurityShield2009\avp.exe
    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe
    O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 8346 bytes



    Who knows what is wrong please I need help

    Thank you all

    Sincerely
    Shannon


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If this is a new problem I would try System Restore to a date preceding the problem.

    Here is a guide that is detailed as well as overly complicated:

    Windows Vista System Restore Guide

    Basically just: start > all programs > accessories > system tools > system restore

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