Windows Vista Home Basic Problem
-
Windows Vista Home Basic Problem
Hey, The Problem I Have With My Computer Is That I Cannot Get On The Proper MSN Messenger. Its Starting To Irritate Me and I Need It Sorted. I Really Need Your Help, The Problem Says I have The Wrong IP Address and it says i have an error code 80072efd. Please Help!
-
Bad news, good news (hopefully).
This is often associated with a virus passed to you by an infected MSN Messenger user, most likely on your contact list. I urge you to purge your system of clutter using Windows [XP / Vista] Disk Cleanup, ATF Cleaner or CCleaner. If you use CCleaner, then during installation, uncheck the option to install the Yahoo toolbar and before first use, go to Options > Settings > Advanced and ensure Only delete files in Windows Temp folders older than 48 hours is unchecked.
Note: Ensure you know your site credentials (user name and password) for sites you frequent before cleaning; you may have to login again at next visit.
Update your anti-virus and anti-spyware scanners and run thorough scans of all computers on your network (everything on your side of the Internet gateway, typically a cable/DSL modem). Then download, install, update, and run Malwarebytes's Anti-Malware (MBAM) to make sure your system is free of malware.
Assuming the computer works fine otherwise, then try to log on. If still having problems, see MSN Messenger Most FAQ - How do I fix error 81000365, 8100035b or 80072EFD?