Hi Everyone! I'm looking for some help if poss....

My Song VGN AR71E arrived yesterday..i'm trying to connect it to my BT Business hub using wireless but am having problems!

Have spent an hour with BT at lunchtime who have said all is ok from their point of view.

At the moment i cannot get it to conenct. My wireless switch on the front of the laptop is on and i have a LAN icon showing up on my taskbar. I can get the net to work with the ethernet connection PPPOE but it is not viewing the wireless option or even displaying it as a network option.

If i click the LAN icon on the task bar i am getting a box that says "Wireless device switch" come up. It then has two options.

* Enable 2.4ghz wireless lan (ticked)
*Enable 5ghz wireless lan

In sumary info it says: The frequency band of 2.4 ghz wireless lan and 5 ghz wireless lan are not compatitble. please switch systems to same frequency in order to connect successfully.

Any ideas what this is about and better still how i can solve it?

Thank god i still have a working pc with internet otherwise i would be stuffed trying to get info to sort this