I keep getting disconnected from the internet

  1. #1
    browza50 is offline Newbie

    I keep getting disconnected from the internet

    Hi this is my first post. I would really appreciate some help.

    I am reasonably new to computing so please excuse me if I don't put my point across accurately.

    My computer is an Advent laptop with Vista home premium (32), an "Intel Celeron(R) M CPU 430@1.73GHz. 1014MB RAM.

    I use a Huwaei USB modem to connect to the Internet, and up until recently I have had no problems connecting, but now for some reason I keep getting disonnected after a short period if I get connected at all..

    The problem seems to be my network adapter- Realtek RTL8139/810x Family Fast Ethernet NIC. Whenever I diagnose the connection I am told to "Plug a cable into Local Area Network Adapter......" I have never had a cable plugged into the network adapter from my knowledge.

    I have tried various things to resolve this:-

    Enabling/Disabling the device.

    Uninstalling the Device.

    Unconnecting all devices (modem, external hard drive etc...)

    And, even as a last resort I totally reinstalled the operating system.

    All to no avail.

    Is there something I haven't tried? Is there a cable loose inside the laptop? Or is the network adapter broken. Also why do I need the network adapter if I use a USB modem?

    I hope you can help me resolve this issue, as I am running out of hair to pull out .

    Thank you in advance.
    BROWZA


  2. #2
    broni is online now Senior Member
    What type of connection is it?
    Also:
    Whenever I diagnose the connection I am told to "Plug a cable into Local Area Network Adapter......" I have never had a cable plugged into the network adapter from my knowledge.
    Is it wireless connection?

  3. #3
    browza50 is offline Newbie
    Hi thanks for your reply.
    The connection I'm using is a wired connection to the best of my knowledge. I had no idea up until recently what I was using to be honest. All I knew was I plugged in the USB modem and I was able to connect to the internet.

    The modem itself is a 3G dongle type, basically it works like a mobile phone. I don't have a home phone line so it was perfect for me.

    Now I keep getting disconnected every 5 mins or so.

    The system tray shows

    two blue monitors- local access only
    two blue monitors with a yellow warning triangle- limited access
    two blue monitors with a globe- local and internet.

    The only thing I can think of is I need to replace the network adapter. I've tried downloading the drivers. Updating from microsoft didn't do anything either.

    Thanks again anyone who can help.
    PS I've been disconnected twice since starting this reply.

  4. #4
    the same thing keeps happening to me....so Id love somebody to help us out!
    All my **** is plugged in damnit!!

  5. #5
    bradriley is offline Newbie
    hi all..i keep getting same problem..i found that the problem started the same day 3 were in the area doing so called upgrades.........ive tried everything........it seems to me 3's upgrades have rendered my internet useless..........ive contacted them to complain..i think lots more people will too....i live in the cv 9 area and they were doing cv 20 too this weekend...also northampton ....please reply
    Brad riley
    ps ive asked them if i can terminate contract..but dont hold out for much luck....

  6. #6
    broni is online now Senior Member
    bradriley, knazescomputer
    Please start your own topics.

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