For some reason, every time I turn on my acer laptop/turn on the internet my Windows Firewall turns off and I need to turn it back on manually. It stays on when my internet connection is active but when it cuts off or whatever the firewall turns off and I need to activate it again through the security settings. It is getting very annoying as I want the firewall to stay on all the time.

I'm running windows Vista. I do not have any other firewall programs. I have completely removed Norton off of my system (I think) and I have run adaware and spybot to no avail so am out of ideas.

Any help?

" I have completely removed Norton off of my system (I think)"

Did you have a Norton Firewall?

How did you remove Norton?

Download and run the Norton Removal Tool

Originally Posted by jephree

" I have completely removed Norton off of my system (I think)"

Did you have a Norton Firewall?

How did you remove Norton?

Download and run the Norton Removal Tool

I had some 90 day trial so didnt know how to remove it exactly.. but I did use that site you gave me a couple of days ago and I just clicked # I have a Norton 2008 product, as I presumed that was what I had.. and as I didnt have a product key or anything as it was a trial, I just skipped to step 3 #Download and run the Norton Removal Tool. I did this and it appeared to remove everything. Just not sure how I'd find out if its completely removed as the firewall problem still occurs.

Reboot and see what happens.

Originally Posted by jephree

Reboot and see what happens.

OK, I'll use the removal tool again and then reboot and report back.

Sorry I misunderstood the last post to mean you had just tried this.


Anyway see if the info in this thread helps you:


vista firewall wont autostart - Microsoft Windows Vista Community Forums - Vistaheads

Originally Posted by jephree

Sorry I misunderstood the last post to mean you had just tried this.


Anyway see if the info in this thread helps you:


vista firewall wont autostart - Microsoft Windows Vista Community Forums - Vistaheads

I've done everything but then came across this and didn't know how to access it:

Yes, that is the correct executable. Here is how it should be configured:
C:\Windows\system32>sc qc MpsSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: MpsSvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k
LocalServiceNoNetwork
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Windows Firewall
DEPENDENCIES : mpsdrv
: bfe
SERVICE_START_NAME : NT Authority\LocalService

It depends on two other services. Here are their respective configurations:
C:\Windows\system32>sc qc mpsdrv
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: mpsdrv
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : System32\drivers\mpsdrv.sys
LOAD_ORDER_GROUP : network
TAG : 0
DISPLAY_NAME : Windows Firewall Authorization Driver
DEPENDENCIES :
SERVICE_START_NAME :

C:\Windows\system32>sc qc bfe
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k
LocalServiceNoNetwork
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Base Filtering Engine
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\LocalService

Check all three of them to make sure they are all configured this way.

That is a "Run..." from a command prompt.

Vista Command Prompt

You want to Run...

sc qc MpsSvc

I am not familiar with Vista but the above link should provide the details you need.

The entire line is:

C:\Windows\system32>sc qc MpsSvc

But C:\Windows\system32> will already be in the prompt or else some varient such as: C:\Documents and Settings\User>

Also as seen in the above link if you enter via My Computer: C:\Windows\system32 then open a command prompt you should get the above header to which you add the command: sc qc MpsSvc


Followed by those other two Services:

C:\Windows\system32>sc qc mpsdrv

C:\Windows\system32>sc qc bfe


...