HP Pavilion dv6510ew shuts down with "Bluescreen" error.

  1. #1
    Haarti is offline Newbie

    HP Pavilion dv6510ew shuts down with "Bluescreen" error.

    I have some "bluescreen" errors most of them when i plug USB cabel from phone or hard drive, few times appear when i was playing/watching movie on battery. First time happen when i was trying install "Alhohol 120%" (on battery). I thought it's Ram so i change it and errors still apear
    Here is some lasts raports, plz any sugests?


    BCCode: 44
    BCP1: 84AF7B58
    BCP2: 00000E71
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    BCCode: c5
    BCP1: 00000000
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 81CE88D9
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Thanks in advance.
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  2. #2
    broni is offline Senior Member
    Did you look in Event Viewer?

  3. #3
    Haarti is offline Newbie
    Thx for reply, I did look now there and if I remember well time of last "Bluescreen" there are some errors (not critical) in this time but they apear also in other time (free from Bluesceen experience) so I'm not sure if it is connected with my problem.

    Here is the raport from Event Viewer: Error happen +/- 12 am.

    Time 11:54
    In geberal is write:
    "IRQARB: System ACPI BIOS dosent contain break for devianc in PCI 11, funkcja 0. Conntact with technical support"

    System

    - Provider

    [ Name] ACPI

    - EventID 6

    [ Qualifiers] 49157

    Level 2

    Task 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2007-10-10T09:54:28.701Z

    EventRecordID 23306

    Channel System

    Computer Arkadiusz-PC

    Security

    - EventData

    IRQARB
    11
    0
    000000000400300000000000060005C0000000000000000000 000000000000000000000000000000


    --------------------------------------------------------------------------------

    Dane binarne:

    W wyrazach

    0000: 00000000 00300004 00000000 C0050006
    0008: 00000000 00000000 00000000 00000000
    0010: 00000000 00000000


    W bajtach

    0000: 00 00 00 00 04 00 30 00 ......0.
    0008: 00 00 00 00 06 00 05 C0 .......À
    0010: 00 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    Time: 12:04
    In general is write:
    "Inspection was failed, file of backup recovery system was crashed becouse of unexpexted close system"

    System

    - Provider

    [ Name] Microsoft-Windows-Eventlog
    [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}

    EventID 1101

    Version 0

    Level 2

    Task 101

    Opcode 0

    Keywords 0x4020000000000000

    - TimeCreated

    [ SystemTime] 2007-10-10T10:04:19.772Z

    EventRecordID 7739

    Correlation

    - Execution

    [ ProcessID] 1068
    [ ThreadID] 1476

    Channel Security

    Computer Arkadiusz-PC

    Security

    - UserData

    - AuditEventsDropped

    Reason 34


    Sry for my Eng, and thanks for helping me.

  4. #4
    broni is offline Senior Member
    So, you are Polish, huh? Me, too. Living in US, though.
    I'm little bit busy now (I just took a quick look), so I'll get back to you later, unless someone else will chime in here.

  5. #5
    Haarti is offline Newbie
    Yep I'm :] but I'm still living in Poland and definately thinking about moving somewhere else as soon as I graduate from collage.
    Nice to meet You and Thx for Your time.

    Pozdrawiam.

  6. #6
    broni is offline Senior Member
    What city? I'm originally from Krakow.

    Now, please, go here:

    http://www.d-a-l.com/help/showthread.php?t=41270
    and follow steps from post #2

    Get back here with results.

    Na razie.

  7. #7
    Haarti is offline Newbie
    Born in Lodz, study and live last 4 years in Warsaw.
    Where do You live in US? and what else are You doing than helping guys like me?

    So, i search those .dmp files and i didnt find one because i think i cleaned hard drive "C" with errors raports accidentally.

    So i plugged my phone by USB and forced him to another "Bluescreen" :]
    I saw "Multiple_IRP_Complete Request" writen on.
    after reboot Vista gave me a raport:

    Podpis problemu:
    Nazwa zdarzenia problemu: BlueScreen
    Wersja systemu operacyjnego: 6.0.6000.2.0.0.768.3
    Identyfikator ustawień regionalnych: 1045

    Dodatkowe informacje o problemie:
    BCCode: 44
    BCP1: 869B64B0
    BCP2: 00000E71
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    So, when I finally had .dmp file I did what You asked and here is the result:

    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.7.0005.1
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Windows\Minidump\Mini101307-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32 \drivers


    Also i cheak EventViewer and here are 2 errors from "Bluescreen" time:

    System

    - Provider

    [ Name] Service Control Manager
    [ Guid] {555908D1-A6D7-4695-8E1E-26931D2012F4}
    [ EventSourceName] Service Control Manager

    - EventID 7000

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2007-10-13T20:01:18.000Z

    EventRecordID 25355

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel System

    Computer Arkadiusz-PC

    Security

    - EventData

    param1 Parallel port driver
    param2 %%1058

    and this one

    System

    - Provider

    [ Name] Service Control Manager
    [ Guid] {555908D1-A6D7-4695-8E1E-26931D2012F4}
    [ EventSourceName] Service Control Manager

    - EventID 7026

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2007-10-13T20:01:18.000Z

    EventRecordID 25388

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel System

    Computer Arkadiusz-PC

    Security

    - EventData

    param1 VClone

    I suppose diagnosis would be USB drivers? If yes what should I do?

    Thanks again for profesional help.

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