I have a Toshiba Satellite L455 Laptop. No warranty
I ran a driver update utility from intel. This is what came back.











Graphics Driver

(Newer Driver Available)






Product Detected

Mobile Intel® 4 Series Express Chipset Family



Current Driver Installed

8.15.10.1749






Newer Driver Available:

15.17.16.64.2302 (8.15.10.2302)




Download Now




File Size:

39.57MB



Download Time:





Detailed Driver Description & Driver Documentation







Intel Chipset Software Installation Utility (Chipset INF)








Product Detected





Current Version Installed

9.1.1.1019



This version is valid.








Audio Driver for Intel Desktop Board








Product Detected

High Definition Audio Device



Current Driver Installed

6.1.7601.17514



This device is unknown or unsupported. Please contact the manufacturer for possible

Why does the error message appear to be related to AMD and not INTEL?:

Driver Management concluded the process to install driver
FileRepository\kit19757.inf_amd64_neutral_d2ac0571e732ca97\kit19757.inf for

I have a Toshiba Satellite L455 Laptop.

There are many models with that basic label. I have picked a random one on the Toshiba site for the display adapters. You probably need to locate the drivers for your specific model:

Model Content Page


Also, there might some proprietary elements that have not been properly installed for your particular model which may be creating your issues. Your list of recently installed items suggested a recent install or re-install? Did you have proper Toshiba installation disks for W7 64bit or did you load W7 from some other source that may in fact be seen to be an illegal copy or result in incomplete supporting software needed for that particular model.

the pc had a virus and i brought it to a local computer fix it shop.
the tec told me he had to order disc from toshiba. weater he did or not
is to be seen.

Can I wipe win 7 off the hard drive and install a Licensed copy of XP ser Pack 2?
I called the computer repair shop and the guy is not taking my calls. I am kinda
upset with the whole ordeal. Thank for all the help so far.

Can I wipe win 7 off the hard drive and install a Licensed copy of XP ser Pack 2?

Yes you can as long as XP is specific to your laptop. But, be aware that getting all your critical updates current will be a non-trivial task.


Keep in mind that XP is fast becoming obsolete. I was one of those that was going to hold off going to W7 at all cost (nothing wrong with XP). Then Microsoft (MS) issued a critical update for XP that made my main PC unusable (unbootable). They claimed that a rootkit (I remain unconvinced) on my PC completely made my PC not easily fixable (if at all) in the presence of that update.

I reluctantly moved to W7 (over 1 year now) while keeping a copy of XP on an older PC. Since then, W7 has gained my significant appreciation for enhanced functionality and become my preferred environment for many solid reasons.

XP in contrast is becoming less and less appealing and trustworthy (dated O/S and increasing limited remaining useful life). The MS support demise for XP has begun with IE9 not compatible with XP. Stay tuned for more of that to come to push all the non-converts over to W7 by which time W8 will surface.

I called Toshiba and they gave me a few things to try.
First off I wanted to restore my pc to orig factory settings.
They told me to hold down the 0 when booting up and it would give me
a warning, and ask if i wanted to restore to orig factory settings.
It didn't work, so I ordered the discs. I hope the factory restore discs will work