I have an Acer Aspire 6930 that I upgraded to Win 7 and now have added a new HP Officejet pro 8500 a910g printer on my wireless network. I can get the printer to copy, scan, etc. but cannot get the computer to print to the printer. Keep getting and error message. I think I have an IP address issue but do not know how or what to do to correct it. My printer IP starts with 192.168 and the computer starts with IP 127

it may have something to do with drivers.
check here: XP Drivers | Download Driver Files for Windows XP, Vista & Windows 7

Ourview, please describe your network setup?

ISP and modem make and model
Router make and model

The printer IP of 192.168 is the right one. You computer IP will be the same I'm sure.

Click on Start then Run and paste the following into the Run box, exactly as show, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

That will show us the actual computer IP address.

Rich,
I have a Zoom ADSL X5 modem and a Linksys Router model WRT160N
Here is the other info you requested...

Error: unrecognized or incomplete command line.

USAGE:
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] |
/showclassid6 adapter |
/setclassid6 adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.
/showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter.
/setclassid6 Modifies the IPv6 DHCP class id.


The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed.

Examples:
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /allcompartments ... Show information about all
compartments
> ipconfig /allcompartments /all ... Show detailed information about all
compartments

Pinging yahoo.com [69.147.125.65] with 32 bytes of data:
Reply from 69.147.125.65: bytes=32 time=145ms TTL=49
Reply from 69.147.125.65: bytes=32 time=141ms TTL=49
Reply from 69.147.125.65: bytes=32 time=147ms TTL=49
Reply from 69.147.125.65: bytes=32 time=132ms TTL=49

Ping statistics for 69.147.125.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 132ms, Maximum = 147ms, Average = 141ms


Thanks for helping
Charlie

Charlie, you didn't do that command right. You must have truncated something. Copy and paste the command into the Run box exactly as shown, including all double quotes
. Make sure it's complete since that will give the info I'm looking for.

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

Output should look something like this:


Windows IP Configuration

Host Name . . . . . . . . . . . . : Dell-P370
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : router

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : router
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-11-11-E1-1F-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Fri Nov 05 2010 10:14:01 PM
Lease Expires . . . . . . . . . . : Sat Nov 06 2010 10:14:01 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled


Tunnel adapter isatap.router:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : router
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F7F81C92-6912-4DDC-A4F7-A941A44A1AAB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=93ms TTL=46
Reply from 72.30.2.43: bytes=32 time=94ms TTL=46
Reply from 72.30.2.43: bytes=32 time=93ms TTL=46
Reply from 72.30.2.43: bytes=32 time=92ms TTL=46

Ping statistics for 72.30.2.43:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 94ms, Average = 93ms

Rich,
Hope this is better. I am also on sbcglobal.net as my ISP
Charlie

Windows IP Configuration

Host Name . . . . . . . . . . . . : Charlie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-21-5D-27-A5-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Physical Address. . . . . . . . . : 00-23-8B-11-E8-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter ourview:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-21-5D-27-A5-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ad3a:d0e2:d0a1:3cbc%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, November 04, 2010 7:22:54 AM
Lease Expires . . . . . . . . . . : Saturday, November 06, 2010 6:24:39 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 318775645
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-9C-50-BE-00-23-8B-11-E8-CB
DNS Servers . . . . . . . . . . . : 10.0.0.2
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{30D5F69B-03D3-4479-A57C-4D6C06518866}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3490:3000:3f57:fe99(Preferred)
Link-local IPv6 Address . . . . . : fe80::3490:3000:3f57:fe99%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{63DC7CC0-6C04-40E8-9C03-7391578BCA63}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{69255D41-2B12-4C1E-8E85-F311BC5B9D23}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging yahoo.com [69.147.125.65] with 32 bytes of data:
Reply from 69.147.125.65: bytes=32 time=126ms TTL=49
Reply from 69.147.125.65: bytes=32 time=111ms TTL=49
Reply from 69.147.125.65: bytes=32 time=127ms TTL=49
Reply from 69.147.125.65: bytes=32 time=102ms TTL=49

Ping statistics for 69.147.125.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 102ms, Maximum = 127ms, Average = 116ms

Your IP setup looks okay, so it has to be the printer that is setup wrong. What is the error message you are getting.

Appendix D page 216(+) of the Users Guide has the instructions for setting up the Wireless Connection for the printer. It also tells you how to check the Wireless Connection.

Manual is here: http://h10032.www1.hp.com/ctg/Manual/c02491694.pdf though I'm sure you have a hard copy.

You're best bet may be to give HP Support a call or use their live Online chat.

This problem is driving me nuts!....and making me a very old and cranky lady!!!!
I have contacted HP twice with both times them taking control of my computer to see if they could resolve the problem...to no avail. I have spent several hours each time they have worked on my problem.
Under Devices and Printers I have HP Print View and Officejet Pro 8500 A910 (FE45A7). I am getting an HP Print View message that says no supported networked HP printers were detected......Please install one of these printers and then try printing again with the HP Print View Software.
I have installed, unistalled and then reinstalled this HP software. Nothing works!

I have also researched this problem on different sites on the net and it seems it is a problem with computers that have been upgraded to Win 7. Those that have bought a computer with Win 7 already loaded have not had a problem like this.

That leaves one possibility then. Backup your data and do Clean Install of Windows 7. You can do this with an Upgrade disc. Not a pleasant thing to think about but it that's what it takes to get the printer working it may be worth the effort.

See here for instructions: Clean Install with a Upgrade Windows 7 Version

Rich,
Yea! After two attempts of reinstalling Win 7 I finally have my computer/printer talking to each other. What a great feeling!
However...when I did the reinstall I did do a complete back up of my computer to disks but do not know how to reistall them. I am not sure how to recover my previous settings, bookmarks, etc. since the files do not give specific names of folders. Can I just re run all of the disks to install my previous settings or will this mess up my new and working reinstall of Win 7?
Charlie