cant get windows 7 to take my internet driver of my installation disk any advice it is virgin media cable with a motorola sb 5100 modem

Hi Dave

Is this any help : -

Windows 7 compatibility


Reinstalling some Motorola modems on new PC’s or if connecting via USB

Customers on some Motorola modems (sb 5100) with a USB connection who have installed Windows 7 will need to reinstall the modem. This can be done in 2 ways:

• By using the original modem driver disk and by adding the drive manually on the control panel
• http://www.virginmedia.com/help/windows7-modem.php
• By using the original installation disk and run ‘setup.ex’

Alternatively customer should connect via an Ethernet cable as recommended by Virgin Media. Unlike USB connections, Ethernet is specifically designed for transferring data, making it faster, more reliable and easier to install. USB connections can actually limit your speed.


http://help.virginmedia.com/system/s...ice.controller


Hope that helps if not post back details of how you are connecting the motorola sb 5100 modem





Jim