modem not working properly
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modem not working properly
hi,
I have e dell laptop running XP pro in it with the bsnl usb connect,since last day I am facing a problem my internet connection automatically goes off and displays modem not configured properly or already in use,and by itself gets connected again or sometimes I have to restart my laptop,I don't know what the problem is plz help me
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Is that the only computer connected? Do other computers have connection problems? Did you reboot the modem? I would also try another Ethernet cable - they are not very robust and can easily be damaged.
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Yes this is the only computer connected.I have tried two times to reinstall the modem driver but to no avail.......most of the times connection gets started automatically but sometimes i have to restart my laptop.what do i do to prevent this?its heights now.....plz plz help me as i am unable to do any work!!:no:
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Hello Friend,
I would suggest you to uninstall and reinstall the modem driver. And try to scan the system with an updated antivirus as I suspect that the system is infected with some kind of virus.
Thanks,
James