cpp01's About:Blank Problem (Resolved)

  1. #1
    owen is offline D-A-L Team Member (UK)

    cpp01's About:Blank Problem (Resolved)

    Hello cpp01,
    I'm sorry but there is an error with your previous thread. I have forgotten where we got to. Could you post a new Hijack This log and tell me where we got.

    Sorry about this.


  2. #2
    cpp01 is offline Newbie
    Thank you for being so patient and restarting this topic, we had go to the point were you asked me to do the Regsave bit, this is the outcome

    I have removed this and attached it as windows.txt, Owen

    I've said it before, but what a lot of gibberish!
    Thanks again
    CP
    Attached Files
    Last edited by owen; 31-07-2004 at 10:48 PM.

  3. #3
    owen is offline D-A-L Team Member (UK)
    Hi cpp01,
    I should be thanking you for being patient.

    I can't see what I'm looking for in that log. Could you download Appinit.zip, unzip it and and run Appinit.bat.

    This will generate a windows.txt log. Come back here to D-A-L and reply to this thread, don't use Quick Reply. At the bottom, click Manage Attachments and attach windows.txt to your post.

    Could you also post a new hijack this log to remind me where we got? Thanks

  4. #4
    cpp01 is offline Newbie
    Here we go, windows.txt is attached at the bottom. I don't actually have about:blank anymore, should have mentioned that sooner, thank you very much for that, good to check for any other spyware though. Got all of the recommended anti-spyware stuff so will help stop it happening again!
    Thank you, should be interesting to here your final comments!

    Logfile of HijackThis v1.98.0
    Scan saved at 20:47:59, on 02/08/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\wanadoo\wanadooconnectionkit\atdialler1.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    C:\Program Files\Aladdin Systems\Internet Cleanup\ONICTASK.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Chris\Desktop\Spware Stuff\hijackthis1980.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: ICHlprObj Class - {1f0c8547-2639-4c91-b8aa-c7eca24c3163} - C:\Program Files\Aladdin Systems\Internet Cleanup\ic3hlpr.dll
    O2 - BHO: PopupFilter Class - {1F2E844B-8211-46ff-8262-772F03295CF4} - C:\Program Files\Aladdin Systems\Internet Cleanup\PopFiltr.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: IC Task Manager.lnk = C:\Program Files\Aladdin Systems\Internet Cleanup\ONICTASK.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Wanadoo Connection Kit.lnk = C:\wanadoo\wanadooconnectionkit\atdialler1.exe
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
    O9 - Extra button: IC 3.0 - {bba9a1cb-c90a-4912-8f01-dfa51a2b4102} - C:\Program Files\Aladdin Systems\Internet Cleanup\ic3hlpr.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
    O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8E890907-B687-4485-9401-8334783C4656}: NameServer = 195.92.195.95 195.92.195.94
    O18 - Filter: text/html - {6B26BB1D-05F2-4C65-8ED6-EBF7EA67F954} - (no file)
    O18 - Filter: text/plain - {6B26BB1D-05F2-4C65-8ED6-EBF7EA67F954} - (no file)

    Thanks again
    CP
    Attached Files
    Last edited by owen; 03-08-2004 at 07:38 PM.

  5. #5
    owen is offline D-A-L Team Member (UK)
    No wonder your last windows.txt didn't contain what I was looking for, it was clean

    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O18 - Filter: text/html - {6B26BB1D-05F2-4C65-8ED6-EBF7EA67F954} - (no file)
    O18 - Filter: text/plain - {6B26BB1D-05F2-4C65-8ED6-EBF7EA67F954} - (no file)

    Click Fix Checked

    If you see the (no file) bit, if you were still Hijacked by about:blank, there would be a file there so thats a good sign

    I posted your Hijack This log instead of attaching it, its easier for me to copy and paste the entries that need removing then

    Could you then reboot and post a fresh log.

    Then I might be able to give you a clean bill of health and I must say, you had a lucky case. Quite often now, the locked file just disappears if you have been having a look round this forum.

  6. #6
    cpp01 is offline Newbie
    Here we go!
    Logfile of HijackThis v1.98.0
    Scan saved at 19:54:36, on 04/08/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\wanadoo\wanadooconnectionkit\atdialler1.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    C:\Program Files\Aladdin Systems\Internet Cleanup\ONICTASK.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Chris\Desktop\Spware Stuff\hijackthis1980.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: ICHlprObj Class - {1f0c8547-2639-4c91-b8aa-c7eca24c3163} - C:\Program Files\Aladdin Systems\Internet Cleanup\ic3hlpr.dll
    O2 - BHO: PopupFilter Class - {1F2E844B-8211-46ff-8262-772F03295CF4} - C:\Program Files\Aladdin Systems\Internet Cleanup\PopFiltr.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: IC Task Manager.lnk = C:\Program Files\Aladdin Systems\Internet Cleanup\ONICTASK.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Wanadoo Connection Kit.lnk = C:\wanadoo\wanadooconnectionkit\atdialler1.exe
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
    O9 - Extra button: IC 3.0 - {bba9a1cb-c90a-4912-8f01-dfa51a2b4102} - C:\Program Files\Aladdin Systems\Internet Cleanup\ic3hlpr.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
    O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab

    Hope its as you say, a clean bill of health!
    How do you know what to delete? How did you get your wealth of knowledge on computers?! Final question what should I have installed to prevent any reinfections of this and other horrible things?!

    Thank you very very much for your help.
    CP

  7. #7
    owen is offline D-A-L Team Member (UK)
    Pleased to say thats a clean log Have a read of this information below about preventing things like this returning and installing.

    I know what to delete through looking at other peoples logs and picking up as I go along, with a few pointers from certain people (such as putasolutions, another Modetrator here). The tutorials help a bit, just to get you to know which entries to remove and various sources help confirm what to remove. It takes quite a while to get things perfect and I'm far from that yet. I still make a few slipups. I do so many a day, its not surprising

    I'll mark this thread as resolved if thats ok with you?

    Preventing it returning

    After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

    1. Visit Windows Update
    Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

    2. Download Antivirus Software-
    If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

    3. Download a Firewall-
    If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

    4. Spyware Scanners-
    It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

    5. Prevent Spyware slipping through Internet Explorer-
    Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

    6. Constant Spyware Protection-
    It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

    All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

    And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!

  8. #8
    cpp01 is offline Newbie
    Yes this problem is resolved!!! Thank you very much for your help, greatly appreciated, computer isrunning well and I'm happy.
    Thaank you again for your help, keep up the good work! A lot of problems to be fixed I see!
    Thank you very much
    CP

  9. #9
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Your welcome and I'm going to start digging the mountain Of posts that is

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