Not quite sure what my problem is...

  1. #1
    poeboy is offline Newbie

    Not quite sure what my problem is...

    Somewhere on my computer there is something, or things, using a ton of my drive space. I also am unale to restore to an earlier time, before this happened. What happened, I'm not sure, but one day I was using about 25% of my C drive, and the next day when I booted up, I'm down to about 10% available space. I've searched everywhere, run WinPatrol and Norton, and found nothing. Is there a way I can find any invisible or hidden files or programs? ANy other suggestions?

  2. #2
    owen is offline D-A-L Team Member (UK)
    Thats unusual. Could you please post a Hijack This log to the forum. Click the link in my signature to see how.

  3. #3
    poeboy is offline Newbie
    Logfile of HijackThis v1.97.7
    Scan saved at 11:42:04 AM, on 7/28/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\LAVASOFT\AD-AWARE 6\AD-AWARE.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\MY DOCUMENTS\DOWNLOADS\HIJACKTHIS.EXE

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...119.3341782407
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0138f21b...p/RdxIE601.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get...irector/sw.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/98ME/CDTInc/bridge.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = gvtel.com
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 206.10.30.100,206.10.30.101

  4. #4
    owen is offline D-A-L Team Member (UK)
    Hi again,
    The version you downloaded is out of date. The version available at the link in my signature is up to date, please could you download that and post a new log. Thanks.

  5. #5
    poeboy is offline Newbie
    This better?

    Logfile of HijackThis v1.98.0
    Scan saved at 9:11:19 AM, on 8/3/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\MY DOCUMENTS\DOWNLOADS\HIJACKTHIS.EXE

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0138f21b...p/RdxIE601.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = gvtel.com
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 206.10.30.100,206.10.30.101
    O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL
    O21 - SSODL: Web Event Logger - {79FB9088-19CE-715E-D900-216290C5B738} - C:\WINDOWS\SYSTEM\Klohde32.dll (file missing)

  6. #6
    owen is offline D-A-L Team Member (UK)
    Yep

    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O21 - SSODL: Web Event Logger - {79FB9088-19CE-715E-D900-216290C5B738} - C:\WINDOWS\SYSTEM\Klohde32.dll (file missing)

    Click Fix Checked

    Nothing really nasty in there. I can't understand why the amount of Disk Space used would suddenly increase by 10%. Have you downloaded any big files or installed a large program? You could try running Disk Cleanup (If thats available in Me, I can't remember) and clear out some unecessary disk space. Have you created any new hard drive partitions?

  7. #7
    poeboy is offline Newbie
    No new partitions, no large programs. Hopefully I can fix this with cleanup.

    Oh, and thanks.

  8. #8
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Let me know how it goes. Post back and we'll see what else we can do.

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