Hijack This log - please help (Resolved)

  1. #1
    jcw
    jcw is offline Junior Member

    Hijack This log - please help (Resolved)

    Have run adaware and spybot to clear out the known stuff, but pop-ups redirecting to a site selling spy removal software keep appearing.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:42:12, on 27/07/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\altiris\aclient\aclient.exe
    C:\OfficeScan NT\ntrtscan.exe
    C:\OfficeScan NT\tmlisten.exe
    C:\WINDOWS\vsAOD.Exe
    C:\OfficeScan NT\ofcdog.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\apptz.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\altiris\aclient\AClntUsr.EXE
    C:\OfficeScan NT\pccntmon.exe
    C:\OfficeScan NT\RAUAgent.exe
    C:\WINDOWS\appxk32.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\userinit.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pgiqa.dll/sp.html#28129
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://pgiqa.dll/index.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://pgiqa.dll/index.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pgiqa.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://pgiqa.dll/index.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pgiqa.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by InHealth Group
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 10.0.1.249:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 10.*;192.168.*;172.*;<local>
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {6F50E73A-6232-13C7-A27E-83C8C4197E89} - C:\WINDOWS\system32\appvb32.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [AClntUsr] c:\altiris\aclient\AClntUsr.EXE
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
    O4 - HKLM\..\Run: [RemoteAgent] C:\OfficeScan NT\RAUAgent.exe
    O4 - HKLM\..\Run: [appxk32.exe] C:\WINDOWS\appxk32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKLM\..\RunOnce: [apptz.exe] C:\WINDOWS\system32\apptz.exe
    O4 - HKLM\..\RunOnce: [atlbi.exe] C:\WINDOWS\atlbi.exe
    O4 - HKLM\..\RunOnce: [iegl32.exe] C:\WINDOWS\iegl32.exe
    O4 - HKLM\..\RunOnce: [ipvn32.exe] C:\WINDOWS\system32\ipvn32.exe
    O4 - HKLM\..\RunOnce: [d3dr32.exe] C:\WINDOWS\system32\d3dr32.exe
    O4 - HKLM\..\RunOnce: [netei32.exe] C:\WINDOWS\netei32.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.inhealthgroup.com
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...8034.151099537
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ihgd.inhealthgroup.com
    O17 - HKLM\Software\..\Telephony: DomainName = ihgd.inhealthgroup.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ihgd.inhealthgroup.com

  2. #2
    Nirvana is offline Elite Member
    Download About:Buster from http://tools.zerosrealm.com/AboutBuster.zip


    Reboot into safe mode.

    Run AboutBuster.exe, click ok, then start, then
    OK. This will scan your computer for the files responsible for
    hijacking your home and/or search settings/page. Run it twice and copy the results both times.

    Download Ad-aware from: http://www.lavasoft.de/res/aaw6.exe

    Install the program and launch it.

    First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

    Next, we need to configure Ad-aware for a full scan.

    Click on the Gear icon (second from the left) to access the preferences/settings window

    1. In the General window make sure the following are selected:
    • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
    2. Click on the Scanning button on the left and select :
    • Scan Within Archives
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
    • Under Click here to select drives + folders, choose:
    • All of your hard drives
    Click on the Advanced button on the left and select:
    • Include additional process information
    • Include additional file information
    • Include environment information
    • Include additional object details
    Click the Tweak button and select:
    • Under the Scanning Engine:
      • Unload recognized processes during scanning
      • Include basic Ad-aware settings in logfile
      • Include additional Ad-aware settings in logfile
    • Under the Cleaning Engine:
      • Let Windows remove files in use at next reboot
    Click on Proceed to save the settings.

    Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
    • Use Custom Scanning Options
    Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

    Save the log file when it asks and then click Finish

    When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

    Reboot your computer.

    Post a new HijackThis log along with the report from About:Buster.

  3. #3
    jcw
    jcw is offline Junior Member
    Hi, info as requested

    Logfile of HijackThis v1.97.7
    Scan saved at 10:32:48, on 30/07/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    c:\altiris\aclient\aclient.exe
    C:\OfficeScan NT\tmlisten.exe
    C:\WINDOWS\vsAOD.Exe
    C:\WINDOWS\system32\apptz.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\altiris\aclient\AClntUsr.EXE
    C:\OfficeScan NT\pccntmon.exe
    C:\OfficeScan NT\RAUAgent.exe
    C:\WINDOWS\system32\javaqs32.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\WINDOWS\system32\userinit.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hjsij.dll/sp.html#28129
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://hjsij.dll/index.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://hjsij.dll/index.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hjsij.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://hjsij.dll/index.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hjsij.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by InHealth Group
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 10.0.1.249:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 10.*;192.168.*;172.*;<local>
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {82335B62-7DEF-0FF6-3C5F-94007ED6C7B3} - C:\WINDOWS\apphj32.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [AClntUsr] c:\altiris\aclient\AClntUsr.EXE
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
    O4 - HKLM\..\Run: [RemoteAgent] C:\OfficeScan NT\RAUAgent.exe
    O4 - HKLM\..\Run: [javaqs32.exe] C:\WINDOWS\system32\javaqs32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKLM\..\RunOnce: [ipvn32.exe] C:\WINDOWS\system32\ipvn32.exe
    O4 - HKLM\..\RunOnce: [d3dr32.exe] C:\WINDOWS\system32\d3dr32.exe
    O4 - HKLM\..\RunOnce: [msvt32.exe] C:\WINDOWS\system32\msvt32.exe
    O4 - HKLM\..\RunOnce: [crnl.exe] C:\WINDOWS\system32\crnl.exe
    O4 - HKLM\..\RunOnce: [nthh.exe] C:\WINDOWS\nthh.exe
    O4 - HKLM\..\RunOnce: [ntmg.exe] C:\WINDOWS\ntmg.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.inhealthgroup.com
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...8034.151099537
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ihgd.inhealthgroup.com
    O17 - HKLM\Software\..\Telephony: DomainName = ihgd.inhealthgroup.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ihgd.inhealthgroup.com

    and
    there were a lot of the following - too many to post to the forum:

    Removed! : C:\WINDOWS\System32\xudtj.dat
    Removed! : C:\WINDOWS\System32\ybghk.dat
    Removed! : C:\WINDOWS\System32\zanir.dat
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2 --------
    About:Buster Version 2.0
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

  4. #4
    owen is offline D-A-L Team Member (UK)
    Could you boot into Safe Mode. Run about:buster again. Reboot into Normal Mode, perform a scan with Ad-aware and then post a fresh log. Thanks.

  5. #5
    jcw
    jcw is offline Junior Member
    Will do. But it will be sometime Monday.

    Thanks

  6. #6
    owen is offline D-A-L Team Member (UK)
    I also forgot to mention, before you run About:Buster in Safe Mode, Restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by InHealth Group
    O2 - BHO: (no name) - {82335B62-7DEF-0FF6-3C5F-94007ED6C7B3} - C:\WINDOWS\apphj32.dll
    O4 - HKLM\..\Run: [javaqs32.exe] C:\WINDOWS\system32\javaqs32.exe
    O4 - HKLM\..\RunOnce: [ipvn32.exe] C:\WINDOWS\system32\ipvn32.exe
    O4 - HKLM\..\RunOnce: [d3dr32.exe] C:\WINDOWS\system32\d3dr32.exe
    O4 - HKLM\..\RunOnce: [msvt32.exe] C:\WINDOWS\system32\msvt32.exe
    O4 - HKLM\..\RunOnce: [crnl.exe] C:\WINDOWS\system32\crnl.exe
    O4 - HKLM\..\RunOnce: [nthh.exe] C:\WINDOWS\nthh.exe
    O4 - HKLM\..\RunOnce: [ntmg.exe] C:\WINDOWS\ntmg.exe

    Click Fix Checked

    Then run About:Buster in Safe Mode

  7. #7
    jcw
    jcw is offline Junior Member
    Done that; with the following result:

    -- Scan 1 --------
    About:Buster Version 2.0
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    Logfile of HijackThis v1.97.7
    Scan saved at 14:49:14, on 02/08/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\altiris\aclient\aclient.exe
    C:\OfficeScan NT\tmlisten.exe
    C:\WINDOWS\vsAOD.Exe
    C:\WINDOWS\Explorer.EXE
    C:\OfficeScan NT\pccntmon.exe
    C:\OfficeScan NT\RAUAgent.exe
    C:\altiris\aclient\AClntUsr.exe
    C:\OfficeScan NT\pccntupd.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvqia.dll/sp.html#28129
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://wvqia.dll/index.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by InHealth Group
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 10.0.1.249:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 10.*;192.168.*;172.*;<local>
    O4 - HKLM\..\Run: [AClntUsr] c:\altiris\aclient\AClntUsr.EXE
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
    O4 - HKLM\..\Run: [RemoteAgent] C:\OfficeScan NT\RAUAgent.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O14 - IERESET.INF: START_PAGE_URL=http://www.inhealthgroup.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ihgd.inhealthgroup.com
    O17 - HKLM\Software\..\Telephony: DomainName = ihgd.inhealthgroup.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ihgd.inhealthgroup.com

  8. #8
    owen is offline D-A-L Team Member (UK)
    Hiya,
    We are getting there.

    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by InHealth Group

    Click Fix Checked

    Then run About:Buster again in Safe Mode. Ensure you download the latest version from here beforehand

    Post a fresh log
    Last edited by owen; 03-08-2004 at 02:49 PM.

  9. #9
    jcw
    jcw is offline Junior Member
    Hi Owen

    Will do when I am back in the office - Thurs.
    BTW InHealth Group are well known to me, how can that be the problem? Not suggesting you are wrong, just like to know how the buggers opperate.

  10. #10
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    I don't mind, its your computer so you are entitled to know what I'm asking. What I asked you to remove was a bit of Branding. This is when your ISP or someone who provides your browser adds their name to your browser.

    Your browser probably says Microsoft Internet Explorer provided by InHealth Group. Fixing this entry will change your browser back to how it should be and it will instead display Microsoft Internet Explorer.

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