IExplorer not working,

  1. 05-11-2004  #1
    Buck
    Buck is offline Newbie

    IExplorer not working,

    Hi Guys
    I noticed Iexplorer not working then I noticed Winka, Winupdatwer and lots more processes running than I am sure should be. Anyway, here is a hijack log. Please help...

    Logfile of HijackThis v1.98.2
    Scan saved at 2250, on 05/11/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\MHOTKEY.EXE
    C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\BIN\INSTANTACCESS.EXE
    C:\PQSC\PROGRAM\SCTRAY.EXE
    C:\WINDOWS\SYSTEM\PRINTRAY.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\COMMON FILES\UPDATER\WUPDATER.EXE
    C:\WINDOWS\SYSTEM\OQATMJ.EXE
    C:\WINDOWS\SYSTEM\SAHAGENT.EXE
    C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
    C:\WINDOWS\TEMP\MSBB.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\JKVUV.EXE
    C:\PROGRAM FILES\WEB_REBATES\WEBREBATES0.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\PROGRAM FILES\WINDUPDATES\WINKA.EXE
    C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\EREG\REMIND32.EXE
    C:\PROGRAM FILES\TMENTOR\MENTOR FOR WINME\MINITRAY.EXE
    C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.btyahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;<local>
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\SYSTEM\ATPARTNERS.DLL
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: twaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL
    O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\BRIDGE.DLL
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\WINDOWS\ALL USERS\APPLICATION DATA\SETUP\SETUP.DLL
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\WINDOWS\SYSTEM\APUC.DLL
    O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\SYSTEM\NVMS.DLL
    O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\SYSTEM\MSCB.DLL
    O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\SYSTEM\MSBE.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EX_"
    O4 - HKLM\..\Run: [WebTrap.exe] "C:\Program Files\Trend PC-cillin 2000\WebTrap.ex_"
    O4 - HKLM\..\Run: [pop3trap.exe] "C:\Program Files\Trend PC-cillin 2000\pop3trap.ex_"
    O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
    O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\BIN\INSTAN~1.EXE /h
    O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
    O4 - HKLM\..\Run: [SecondChance] C:\PQSC\PROGRAM\SCTRAY.EXE
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
    O4 - HKLM\..\Run: [gcfmompsmtwr] C:\WINDOWS\SYSTEM\oqatmj.exe
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\SYSTEM\SahAgent.exe
    O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
    O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
    O4 - HKLM\..\Run: [msbb] c:\windows\temp\msbb.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [jkvuv] C:\WINDOWS\jkvuv.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
    O4 - HKLM\..\Run: [BTopenworld] "C:\PROGRAM FILES\BT YAHOO! INTERNET\DialBTYahoo.exe" /ReInstallAutoDial
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EX_"
    O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
    O4 - Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
    O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - User Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - User Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
    O4 - User Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
    O4 - User Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Mentor - {3892CA40-9B9A-11d4-8D73-00105A296A2A} - "C:\Program Files\tMentor\Mentor for IE5\IE5Help.chm" (file missing)
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templ...control023.cab
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.addictivetechnologies.net...ATPartners.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/98M...bridge-c17.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...d7b16e84dcf04e
  2. 05-11-2004  #2
    owen
    owen is offline D-A-L Team Member (UK)
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\SYSTEM\ATPARTNERS.DLL
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: twaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL
    O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\BRIDGE.DLL
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\WINDOWS\ALL USERS\APPLICATION DATA\SETUP\SETUP.DLL
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\WINDOWS\SYSTEM\APUC.DLL
    O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\SYSTEM\NVMS.DLL
    O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\SYSTEM\MSCB.DLL
    O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\SYSTEM\MSBE.DLL
    O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
    O4 - HKLM\..\Run: [gcfmompsmtwr] C:\WINDOWS\SYSTEM\oqatmj.exe
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\SYSTEM\SahAgent.exe
    O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
    O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
    O4 - HKLM\..\Run: [msbb] c:\windows\temp\msbb.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [jkvuv] C:\WINDOWS\jkvuv.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
    O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.addictivetechnologies.ne.../ATPartners.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/98.../bridge-c17.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...fd7b16e84dcf04e

    Click Fix Checked

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

    Delete the following files and folders:
    C:\Program Files\IncrediFind
    C:\WINDOWS\ALL USERS\APPLICATION DATA\SETUP
    C:\Program Files\Common files\updater
    C:\WINDOWS\SYSTEM\oqatmj.exe
    C:\WINDOWS\SYSTEM\SahAgent.exe
    C:\WINDOWS\SYSTEM\A.EXE
    C:\PROGRAM FILES\WINDUPDATES
    c:\windows\temp\msbb.exe
    C:\Program Files\BullsEye Network
    C:\WINDOWS\jkvuv.exe
    C:\PROGRAM FILES\WEB_REBATES

    Reboot and post a fresh log
  3. 05-11-2004  #3
    Buck
    Buck is offline Newbie
    Looking good..Thanks for helping

    Logfile of HijackThis v1.98.2
    Scan saved at 01:09:57, on 06/11/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\MHOTKEY.EXE
    C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\BIN\INSTANTACCESS.EXE
    C:\PQSC\PROGRAM\SCTRAY.EXE
    C:\WINDOWS\SYSTEM\PRINTRAY.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\EREG\REMIND32.EXE
    C:\PROGRAM FILES\TMENTOR\MENTOR FOR WINME\MINITRAY.EXE
    C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.btyahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;<local>
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EX_"
    O4 - HKLM\..\Run: [WebTrap.exe] "C:\Program Files\Trend PC-cillin 2000\WebTrap.ex_"
    O4 - HKLM\..\Run: [pop3trap.exe] "C:\Program Files\Trend PC-cillin 2000\pop3trap.ex_"
    O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
    O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\BIN\INSTAN~1.EXE /h
    O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
    O4 - HKLM\..\Run: [SecondChance] C:\PQSC\PROGRAM\SCTRAY.EXE
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [BTopenworld] "C:\PROGRAM FILES\BT YAHOO! INTERNET\DialBTYahoo.exe" /ReInstallAutoDial
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EX_"
    O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
    O4 - Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
    O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - User Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - User Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
    O4 - User Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
    O4 - User Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O9 - Extra button: Mentor - {3892CA40-9B9A-11d4-8D73-00105A296A2A} - "C:\Program Files\tMentor\Mentor for IE5\IE5Help.chm" (file missing)
    O10 - Broken Internet access because of LSP provider 'c:\windows\system\lsp.dll' missing
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templ...control023.cab
  4. 06-11-2004  #4
    owen
    owen is offline D-A-L Team Member (UK)
    Hello,
    Please download LSPFix from here. Unzip it and run LSPFix.exe.

    1) When LSPFix has started, put a checkmark in "I know what I am doing"
    2) In the Keep column, select all lsp.dll entries and click the arrow to move them into the remove column.
    3) Click the Finish button to remove them.

    Then Boot into Safe Mode

    Delete the following files:
    C:\Windows\System\lsp.dll

    Reboot and post a fresh Hijack This log
  5. 06-11-2004  #5
    Buck
    Buck is offline Newbie
    Couldn't find a lsp.dll file on the machine when in safe mode.
    Here is the log.

    Logfile of HijackThis v1.98.2
    Scan saved at 19:03:42, on 06/11/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\MHOTKEY.EXE
    C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\BIN\INSTANTACCESS.EXE
    C:\PQSC\PROGRAM\SCTRAY.EXE
    C:\WINDOWS\SYSTEM\PRINTRAY.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\EREG\REMIND32.EXE
    C:\PROGRAM FILES\TMENTOR\MENTOR FOR WINME\MINITRAY.EXE
    C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.btyahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;<local>
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EX_"
    O4 - HKLM\..\Run: [WebTrap.exe] "C:\Program Files\Trend PC-cillin 2000\WebTrap.ex_"
    O4 - HKLM\..\Run: [pop3trap.exe] "C:\Program Files\Trend PC-cillin 2000\pop3trap.ex_"
    O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
    O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\BIN\INSTAN~1.EXE /h
    O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
    O4 - HKLM\..\Run: [SecondChance] C:\PQSC\PROGRAM\SCTRAY.EXE
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [BTopenworld] "C:\PROGRAM FILES\BT YAHOO! INTERNET\DialBTYahoo.exe" /ReInstallAutoDial
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EX_"
    O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
    O4 - Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
    O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - User Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - User Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
    O4 - User Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
    O4 - User Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O9 - Extra button: Mentor - {3892CA40-9B9A-11d4-8D73-00105A296A2A} - "C:\Program Files\tMentor\Mentor for IE5\IE5Help.chm" (file missing)
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templ...control023.cab
  6. 06-11-2004  #6
    owen
    owen is offline D-A-L Team Member (UK)
    Thats a clean log, how are things running?
  7. 06-11-2004  #7
    Buck
    Buck is offline Newbie
    Really good.
    Thanks very much for the effort.
  8. 06-11-2004  #8
    owen
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    You are very welcome:

    Preventing it returning

    After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

    1. Visit Windows Update
    Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

    2. Download Antivirus Software-
    If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

    3. Download a Firewall-
    If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

    4. Spyware Scanners-
    It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

    5. Prevent Spyware slipping through Internet Explorer-
    Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

    6. Constant Spyware Protection-
    It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

    All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

    And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!
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