Unsure of Zone Alarm requests
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Unsure of Zone Alarm requests
Hello all, hope I find you all well, unlike me who even though got to have some days off work to sit in front of computer but couldn't enjoy it due to being riddled with bronchitis(!) anyway.
For a while now I have used Zone Alarm and it always asks me about once every ten minutes if mstask.exe and SERVICES.EXE can have internet access, at first I thought this had something to do with Windows Auto updates and let them through but only recently realised that they are both server programs (that means permanent connections doesn't it?) this struck me as odd because windows update would only need to check if there are any new updates to download. I don't check the 'remember my answer next time' box because of when I go on xbox live I like to know I have the maximum possible bandwidth. I use Adaware, Spybot and AVG scans often and always comes up clean. I've searched for similar problems on Google and have found some people with identicle problems but no real answers.
What is mstask.exe?
What is SERVICES.EXE?
What are they sending?
It's driving me loopy thinking some hijacker is thieving all my bandwidth!
Heres my hijack this log;
Logfile of HijackThis v1.97.7
Scan saved at 15:15:21, on 17/05/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\system32\DRIVERS\CDANTSRV.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\vsnpt513.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.superwebsearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.superwebsearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.superwebsearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.superwebsearch.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.superwebsearch.com/ie/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SNPT513] C:\WINNT\vsnpt513.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: Research (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab27571.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab27571.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...056.7115972222
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/w...oft/wtinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D12E916-E7E7-4506-89BB-394417C7C72D}: NameServer = 194.72.9.34 194.74.65.68
Thats funny those super web search reg changes don't affect my default start page?
I'm going to run all scans right now becuase seeing that has surprised me,
but anyway thanks for your time as always and take it easy everyone
Many thanks Steve
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Process File: mstask or mstask.exe
Process Name: Windows Task Scheduler
Description: Windows Task Scheduler, a service that schedules tasks, such as backups or updates, to run at certain times or dates.
Company: Microsoft Corp.
System Process: Yes
Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No
Process File: services or services.exe
Process Name: Windows Service Controller
Description: Application that is used only in Windows NT 4, 2000, and XP for starting, stopping, and interacting with system services.
Company: Microsoft Corp.
System Process: Yes
Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No
You can read more here. http://www.liutilities.com/products/...rary/services/
I run ZAPro on winME and neither of those have access.
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On inspection of your log, you have the blaster worm.
First read this and use the tool available there: http://securityresponse.symantec.com...oval.tool.html
Also install the patch advised.
Then.....Please do an online virus scan and have them delete what is found:
http://housecall.trendmicro.com/hous...start_corp.asp
Then......Download Spybot from
http://www.safer-networking.org/index.php?page=download
after installing......hit.."Search for Updates".....get them all.......(Download Updates)........then "Check for Problems".......after the scan is complete..allow Spybot to remove everything listed in RED....
Then download Ad-Aware at http://www.lavasoft.de/support/download/
After installing AAW, and before running the program, update by using the Globe icon.
Shut down and restart Ad-Aware.
Configure Ad-Aware 6 for your first scan
Ad-Aware 6 comes pre-configured with default options that are already ON (green checkmark) ... do not change them. The following are changes that you will need to make to prepare the "Full" custom scan that is recommended for the first look into your computer (instead of a red "x", you will make them a green "checkmark"):
Launch the program, and click on the Gear at the top of the start screen to access the preferences/setting window.
Click the "Scanning" button.
Under Drives & Folders, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.
Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail", select all options.
Click the "Tweaks" button.
Under "Scanning Engine", select the following:
"Include additional Ad-aware settings in logfile" and
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.
When you are finished, you will be using the Custom Scan with Memory and Both registry scans ON. Please make sure that you activate IN-DEPTH scanning before you proceed.
Finally......Please put HJT in it's own permanent folder
Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder.
Put your HijackThis.exe there, and double click to run it. Then post your new log.
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Hello Tassie,
Thanks for taking the time to reply, I have done all the scans and everything you said, they all came up clean. Heres my new hijack log:
Logfile of HijackThis v1.97.7
Scan saved at 11:42:28, on 18/05/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\system32\DRIVERS\CDANTSRV.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINNT\vsnpt513.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijack This\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SNPT513] C:\WINNT\vsnpt513.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab27571.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab27571.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...056.7115972222
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/w...oft/wtinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D12E916-E7E7-4506-89BB-394417C7C72D}: NameServer = 194.72.9.34 194.74.65.68
Is it ok the block SERVICES.EXE and mstask.exe from the net then?
Thanks for your patience and time
Steve
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Yes you can block those. If you have trouble with anything afterwards you can re allow access but the only thing it should do is stop automatic windows updates, you'll have to do them manually. Will get back to you on the scan.
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Check the boxes next to all these items. Then close all windows except
HijackThis. Tell HijackThis to 'Fix checked'.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/...soft/wtinst.cab
I cannot find information on this one. Unless you know what it is, have hijackthis fix it as well.
O4 - HKLM\..\Run: [SNPT513] C:\WINNT\vsnpt513.exe
reboot.....reset your homepage to your choice.....rescan....post new log....
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Hi Tassie,
Heres my new log, sorry about posting very similar logs in two forums but I read the Internet Explorer post first and hadn't fixed anything on that one.
Logfile of HijackThis v1.97.7
Scan saved at 22:35:11, on 20/05/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\system32\DRIVERS\CDANTSRV.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\vsnpt513.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijack This\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SU B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SU B_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab27571.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab27571.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...056.7115972222
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D12E916-E7E7-4506-89BB-394417C7C72D}: NameServer = 194.72.9.34 194.74.65.68
Cheers
Steve
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Check the boxes next to all these items. Then close all windows except
HijackThis. Tell HijackThis to 'Fix checked'.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redi...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
reboot.....rescan....post new log....
Then have a look at this....follow thru on recommendations.
Stop hijacking before it happens.