Good Day and Thank-you,

Last evening I ran Spybot, Adware, PestPatrol, CWShredder and my Norton AV. Only spybot came back with this: coolwwwSearch.msconfig It took multiple times to delete, I even did an uninstall/reinstall of spybot. It is now deleted and honestly I do not see anything untowards w/my computer. I am looking for assurance that I am safe and nothing is being redirected. If it helps in reading my log I can tell you the following programs are all recognizable to me and I've used w/o conflict for varying periods of time: Invention Pilot\Tray Pilot Lite>Application Data\Map Maker>Cogitum\Image Co-Tracker>Cogitum Co-Citer\CogitumHelpers>Program Files\FreshWatch>moneycentral.msn.com/... and this which is under a trial period for web building http://install.homestead.com. I believe all my other programs are rather "popular" or recognizable and I hope I've provided the most prudent info I can. I just need reassurance that I'm ok and properly protected and I thank-you so very much for your time and effort.

Logfile of HijackThis v1.98.2
Scan saved at 1:47:50 PM, on 10/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Invention Pilot\Tray Pilot Lite\TrayPlt.exe
C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\MRU-Blaster\scheduler.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\username\Application Data\Invention Pilot\Tray Pilot Lite\MMManager.exe
C:\Program Files\LockJar\LockJar.exe
C:\Documents and Settings\username\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.myway.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Tray Pilot Lite] "C:\Program Files\Invention Pilot\Tray Pilot Lite\TrayPlt.exe"
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: MRU-Blaster Scheduler.lnk = C:\Program Files\MRU-Blaster\scheduler.exe
O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: SunClock5.lnk = C:\Documents and Settings\username\Application Data\Map Maker\MMManager.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Grab &Image - C:\Program Files\Cogitum\Image Co-Tracker\grab.htm
O8 - Extra context menu item: Grab &Selected Text... - res://C:\Program Files\Cogitum Co-Citer\CogitumHelpers.dll/ctGrab.htm
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Passcards &. - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O8 - Extra context menu item: RoboForm &2 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Passcards - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra 'Tools' menuitem: Passcards &. - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Image Co-Tracker - {7F17B2B0-A7EA-11d3-AA97-00C0F048995B} - C:\Program Files\Cogitum\Image Co-Tracker\app.hta
O9 - Extra 'Tools' menuitem: &Image Co-Tracker - {7F17B2B0-A7EA-11d3-AA97-00C0F048995B} - C:\Program Files\Cogitum\Image Co-Tracker\app.hta
O9 - Extra button: Add URL - {CA095B3E-B06D-4128-B703-DE19489E7B63} - C:\Program Files\FreshWatch\FWadd.exe
O9 - Extra 'Tools' menuitem: Add to FreshWatch - {CA095B3E-B06D-4128-B703-DE19489E7B63} - C:\Program Files\FreshWatch\FWadd.exe
O9 - Extra button: FreshWatch - {CA095B3E-B06D-4128-B703-DE19489E7B64} - C:\Program Files\FreshWatch\FreshWatch.exe
O9 - Extra 'Tools' menuitem: Open FreshWatch - {CA095B3E-B06D-4128-B703-DE19489E7B64} - C:\Program Files\FreshWatch\FreshWatch.exe
O9 - Extra button: Co-Citer - {CDE56277-42BE-11d4-B79C-00C0F04903DC} - C:\Program Files\Cogitum Co-Citer\Co-Citer.exe
O9 - Extra 'Tools' menuitem: Cogitum &Co-Citer - {CDE56277-42BE-11d4-B79C-00C0F04903DC} - C:\Program Files\Cogitum Co-Citer\Co-Citer.exe
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/I...ve/HS_live.cab
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (eAssist NetAgent Customer ActiveX Control version 3) - http://liverep.esignal.com/netagent/.../custappx3.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1095880706312
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupdate.exe
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rcec.webex.com/client/latest...rt/ieatgpc.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...94/mcfscan.cab

Only this entry needs to go:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.myway.com/

Close all browser windows, restart Hijack This and put a checkmark next to that entry and click Fix Checked.

Nothing wrong otherwise.

I much appreciative Owen....thank-you for your time and effort!

Susan

You seem to be pretty well protected, so happy surfing.

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