about a blank

  1. #1
    sam
    sam is offline Newbie

    about a blank

    hiya was wondering if any1 can help me my homepage keeps on changing to about a blank how can i sort it ?

  2. #2
    owen is offline D-A-L Team Member (UK)
    Please can you post a Hijack This log. Link in my signature.

  3. #3
    sam
    sam is offline Newbie
    how i do that im new to all this

  4. #4
    owen is offline D-A-L Team Member (UK)
    I said, there is a link in my signature. Click "Post A Hijack This Log" in my signature and there are full instructions there.

  5. #5
    sam
    sam is offline Newbie
    Logfile of HijackThis v1.98.0
    Scan saved at 16:10:22, on 14/07/2004
    Platform: Windows 2000 SP2 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINNT\SYSTEM32\DWRCS.EXE
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\system32\regsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\WINNT\System32\ctfmon.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    D:\martin\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\martin\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\martin\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\martin\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\martin\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\martin\LOCALS~1\Temp\sp.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\martin\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {82E580D8-0DB2-416C-B531-F7310E1CB248} - C:\WINNT\System32\gplhida.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [PMXInit] C:\WINNT\System32\pmxinit.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe
    O4 - HKLM\..\Run: [ImInstaller] C:\DOCUME~1\martin\LOCALS~1\Temp\ImInstaller\Incre diMail\imloader.exe -product IncrediMail
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents...r/imloader.cab
    O18 - Filter: text/html - {5338D9A6-430B-4E80-97D7-94E4DEA6CF0E} - C:\WINNT\System32\gplhida.dll
    O18 - Filter: text/plain - {5338D9A6-430B-4E80-97D7-94E4DEA6CF0E} - C:\WINNT\System32\gplhida.dll

    i think i did it

  6. #6
    owen is offline D-A-L Team Member (UK)
    Sorry, I'm not currently qualified to help you remove this hijacker. Sorry I can't be of more help.

  7. #7
    sam
    sam is offline Newbie
    who can help then ????

  8. #8
    owen is offline D-A-L Team Member (UK)
    Nobody here is qualified to remove the variant that you have at the moment, hopefully this will change soon. Please don't let this put you off these forums, please understand that this is a very advanced hijacker and requires a very advanced removal procedure. Please understand that this is very difficult and there is only one tool to remove it. The maker recently removed this tool because unexperienced users made mistake. Then the tool was reinstated.

    If you want help, I suggest you try the SpywareInfo Forums or Computer Cops.

    It may take a while for a response on SpywareInfo, but you will get help there.

    Sorry about this

  9. #9
    D-A-L is offline D-A-L Administrator
    Yep sorry we can't help more at the moment we are working on it honest!

  10. #10
    sam
    sam is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    gutted shame you cant help me hopefully in the near future, for the sake of it though how could this pc gain a hijacker or whatever they are called, i have a network of 3 pcs and the 2 other pcs are fine everybody gains access to the net via my pc any clues?

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