Firefox still won't let me access Hotmail.

If you're using Firefox 3.x, close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode).
If you're using Firefox 4, or higher go Help>Restart Firefox with Add-ons Disabled.
Same issue?

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Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  Code:

  :OTL
  IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
  IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
  IE - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = My Web Search
  IE - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultUrl = http://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZRfox000&fl=0&ptb=.v.Q8ktMUFxtj3 m4MhF9bQ&url=http://edits.mywebsearch.com/toolbaredits/barsearch.jhtml&st=sb&searchfor={searchTerms}
  FF - prefs.js..browser.search.defaultenginename: "Search Results"
  FF - prefs.js..browser.search.order.1: "Search Results"
  FF - prefs.js..keyword.URL: "http://dts.search-results.com/sr?src=ffb&appid=20&systemid=2&sr=0&q="
  [2012/01/19 11:27:15 | 000,002,513 | ---- | M] () -- C:\Documents and Settings\Connie\Application Data\Mozilla\Firefox\Profiles\tb0iyj7p.default\searchplugins\Search_Results.xml
  [2012/01/19 11:27:15 | 000,002,513 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\Search_Results.xml
  CHR - default_search_provider: Search Results (Enabled)
  CHR - default_search_provider: search_url = http://dts.search-results.com/sr?src=crb&appid=20&systemid=2&sr=0&q={searchTerms }
  O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
  O3 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
  O3 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..\Toolbar\ShellBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
  O3 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
  O3 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
  O3 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
  O3 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
  O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461 B1589E8B4FB7.dll/cmsidewiki.html File not found
  O15 - HKU\S-1-5-21-2031526256-1584670080-4053835340-1006\..Trusted Domains: aol.com ([free] http in Trusted sites)
  O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get.../ultrashim.cab (Reg Error: Key error.)
  [2012/02/14 19:32:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
  [2007/04/09 12:00:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Connie\Application Data\Viewpoint
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

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1. Update your Java version here: Verify Java Version

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

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Last scans....

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

Still with me?