PC shutting down
-
PC shutting down
Hi
I ghave problems with my pc shutting down and Digerati has been helping me. He now suggests that before going further your section gives me advice. I ran Malwarebytes under his instruction and this found 30+ infections which included 2 trojans - VUndo. I sleared all these and as you see the next run was clear:
Malwarebytes' Anti-Malware 1.51.2.1300
Malwarebytes : Free anti-malware, anti-virus and spyware removal download
Database version: 8307
Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514
04 12 11 10:59:11
mbam-log-2011-12-04 (10-59-11).txt
Scan type: Quick scan
Objects scanned: 225169
Time elapsed: 16 minute(s), 29 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
The next one is GMER and I had a problem with the pc shutting fown several times so this may be incomplete:
GMER 1.0.15.15641 - GMER - Rootkit Detector and Remover
Rootkit scan 2011-12-04 19:31:54
Windows 6.1.7601 Service Pack 1
Running: GMER.exe; Driver: C:\Users\Vivian\AppData\Local\Temp\uxdiypod.sys
---- System - GMER 1.0.15 ----
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwAssignProcessToJobObject [0x8C06D080]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwCreateFile [0x8C06DBDE]
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\Rap portCerberus\baseline\RapportCerberus32_32301.sys ZwCreateThreadEx [0x89B357B0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteFile [0x8C06DDD6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteKey [0x8C0715AC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteValueKey [0x8C0715DE]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwLoadKey [0x8C071740]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenFile [0x8C06DCF6]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0x9C166F3C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenThread [0x8C06D3EA]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwProtectVirtualMemory [0x8C06D51C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwQueryValueKey [0x8C0716B6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRenameKey [0x8C071620]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwReplaceKey [0x8C071652]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRestoreKey [0x8C071684]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetContextThread [0x8C06D026]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetInformationFile [0x8C06DE7C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetValueKey [0x8C071544]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSuspendThread [0x8C06CFC0]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0x9C166FE4]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0x9C167080]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0x9C16711C]
---- Kernel code sections - GMER 1.0.15 ----
.text ntoskrnl.exe!ZwSaveKey + 13CD 82C899C9 1 Byte [06]
.text ntoskrnl.exe!KiDispatchInterrupt + 5A2 82CA94E2 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text ntoskrnl.exe!KeRemoveQueueEx + 141B 82CB07B8 4 Bytes [80, D0, 06, 8C]
.text ntoskrnl.exe!KeRemoveQueueEx + 1477 82CB0814 4 Bytes [DE, DB, 06, 8C]
.text ntoskrnl.exe!KeRemoveQueueEx + 14CF 82CB086C 4 Bytes [B0, 57, B3, 89] {MOV AL, 0x57; MOV BL, 0x89}
.text ntoskrnl.exe!KeRemoveQueueEx + 1507 82CB08A4 8 Bytes [D6, DD, 06, 8C, AC, 15, 07, ...]
.text ntoskrnl.exe!KeRemoveQueueEx + 1517 82CB08B4 4 Bytes [DE, 15, 07, 8C]
.text ...
---- User code sections - GMER 1.0.15 ----
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[320] ntdll.dll!KiUserApcDispatcher 779A6F58 5 Bytes JMP 00445210 C:\Program Files\Trusteer\Rapport\bin\RapportService.exe (RapportService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[320] WS2_32.dll!getaddrinfo 75E34296 5 Bytes JMP 71A50022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[320] WS2_32.dll!gethostbyname 75E47673 5 Bytes JMP 71AE0022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1024] ntdll.dll!KiUserApcDispatcher 779A6F58 5 Bytes JMP 00414D50 C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe (RapportMgmtService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1024] WS2_32.dll!getaddrinfo 75E34296 5 Bytes JMP 71A40022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1024] WS2_32.dll!gethostbyname 75E47673 5 Bytes JMP 71AD0022
---- User IAT/EAT - GMER 1.0.15 ----
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [74612437] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [745F5600] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [745F56BE] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [746124B2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [74608514] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [74604CC8] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [7460506F] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [74605144] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromHBITMAP] [74606671] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [7460826B] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [746087BA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [7460901B] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [7460E1BE] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[588] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [74604BFA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_65 95b64144ccf1df_1.1.7601.17514_none_72d18a4386696c8 0\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
Device \Driver\ACPI_HAL \Device\00000047 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
---- Registry - GMER 1.0.15 ----
Reg HKLM\SOFTWARE\Microsoft\Windows Search\UsnNotifier\Windows\Catalogs\SystemIndex@{4 C5784CC-7F5D-11E0-AEF6-806E6F6E6963} 12272087328
---- EOF - GMER 1.0.15 ----
The next is MBR
aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-12-04 19:34:58
-----------------------------
19:34:58.292 OS Version: Windows 6.1.7601 Service Pack 1
19:34:58.292 Number of processors: 2 586 0xF0D
19:34:58.292 ComputerName: VIVIAN-PC UserName: Vivian
19:35:00.136 Initialize success
19:36:45.669 AVAST engine defs: 11120401
19:37:12.185 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3
19:37:12.185 Disk 0 Vendor: ST3250318AS CC37 Size: 238475MB BusType: 3
19:37:14.201 Disk 0 MBR read successfully
19:37:14.201 Disk 0 MBR scan
19:37:14.216 Disk 0 Windows 7 default MBR code
19:37:14.216 Disk 0 scanning sectors +488394752
19:37:14.279 Disk 0 scanning C:\Windows\system32\drivers
19:37:27.154 Service scanning
19:37:28.419 Modules scanning
19:37:35.154 Disk 0 trace - called modules:
19:37:35.185 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS pciide.sys PCIIDEX.SYS atapi.sys
19:37:35.185 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x859f1a78]
19:37:35.201 3 CLASSPNP.SYS[89a8759e] -> nt!IofCallDriver -> [0x85526938]
19:37:35.201 5 ACPI.sys[8924e3d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-3[0x8555c030]
19:37:37.388 AVAST engine scan C:\Windows
19:37:41.294 AVAST engine scan C:\Windows\system32
19:40:19.029 AVAST engine scan C:\Windows\system32\drivers
19:40:34.544 AVAST engine scan C:\Users\Vivian
19:53:37.007 AVAST engine scan C:\ProgramData
19:55:14.898 Scan finished successfully
19:55:53.695 Disk 0 MBR has been saved successfully to "C:\Users\Vivian\Desktop\MBR.dat"
19:55:53.710 The log file has been saved successfully to "C:\Users\Vivian\Desktop\aswMBRlog.txt"
Finally DDS
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29
Run by Vivian at 20:06:40 on 2011-12-04
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1983.826 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\taskeng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Greeting Card Factory Deluxe 7.0\ReminderApp.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.40\AVG Secure Search_toolbar.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
BHO: InvisibleHand Extension: {d17b46f2-99a5-462c-b92c-209285e2e2b4} - c:\program files\invisiblehand\invisiblehand\InvisibleHand.dl l
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.40\AVG Secure Search_toolbar.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Google Update] "c:\users\vivian\appdata\local\google\update\Googl eUpdate.exe" /c
uRun: [InstallIQUpdater] "c:\program files\w3i\installiqupdater\InstallIQUpdater.exe" /silent /autorun
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [ReminderApp] c:\program files\greeting card factory deluxe 7.0\ReminderApp.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\eventr~1.lnk - c:\program files\broderbund\printmaster\PMremind.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8 574934B26AC4.dll/cmsidewiki.html
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {A3D9E1A6-5D6F-40DE-AC2A-87BBF3508387} - {A3D9E1A6-5D6F-40DE-AC2A-87BBF3508387} - c:\program files\invisiblehand\invisiblehand\InvisibleHand.dl l
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} - hxxp://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://download-games.pogo.com/online2/pogo/luxor_amun_rising/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{5049EB3B-156E-41B3-A263-DE88ABAD5200} : DhcpNameServer = 192.168.1.254
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\vivian\appdata\roaming\mozilla\firefox\pr ofiles\w79apupd.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B70620476-279f-473b-906f-894ad2d51cdb%7D&mid=5a7160dcb12047d1b490d168c377cc 89-06ce4fc639803a2e3563922518183d8e94088cb9&ds=AVG&v= 8.0.0.40&lang=en&pr=fr&d=2011-11-17%2014%3A30%3A06&sap=ku&q=
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff8.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dl l
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinti ng.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.d ll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - component: c:\users\vivian\appdata\roaming\mozilla\firefox\pr ofiles\w79apupd.default\extensions\avg@toolbar\com ponents\toolbarhomewmp.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Skype Click to Call: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg2012\Firefox4
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
FF - Ext: AVG Security Toolbar: avg@toolbar - %profile%\extensions\avg@toolbar
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGI DSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R0 RapportKELL;RapportKELL;c:\windows\system32\driver s\RapportKELL.sys [2011-11-7 56208]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 RapportCerberus_32301;RapportCerberus_32301;c:\pro gramdata\trusteer\rapport\store\exts\rapportcerber us\baseline\RapportCerberus32_32301.sys [2011-11-7 227312]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-11-7 71440]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-11-7 164112]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-11-7 931640]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-8-19 450848]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\driv ers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\driv ers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\ AVGIDSShim.sys [2011-10-4 16720]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-7-31 136176]
S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [2006-7-31 580992]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 CompFilter;UVCCompositeFilter;c:\windows\system32\ drivers\lvbusflt.sys [2011-8-19 22176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-7-31 136176]
S3 RapportIaso;RapportIaso;c:\programdata\trusteer\ra pport\store\exts\rapportms\28896\RapportIaso.sys [2011-8-7 21520]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revofl t.sys [2011-9-13 27192]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUs bFlt.sys [2011-6-24 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-5-16 1343400]
.
=============== Created Last 30 ================
.
2011-12-04 10:37:27 -------- d-----w- c:\users\vivian\appdata\local\{016C527A-EDAA-482B-BC4B-90A4FADF1E15}
2011-12-04 10:37:07 -------- d-----w- c:\users\vivian\appdata\local\{C8F03220-668D-446C-A6B0-33AE8CAB7575}
2011-12-03 21:24:00 -------- d-----w- c:\users\vivian\appdata\roaming\Malwarebytes
2011-12-03 21:23:53 -------- d-----w- c:\programdata\Malwarebytes
2011-12-03 21:23:49 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-03 21:23:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-03 21:19:03 -------- d-----w- c:\users\vivian\appdata\local\{FE653EBE-1C13-4A9C-84CB-25C21A44F51E}
2011-12-03 21:18:50 -------- d-----w- c:\users\vivian\appdata\local\{1C3EB9A7-2AAC-49BE-9635-E9E3305A08BA}
2011-12-03 08:38:15 -------- d-----w- c:\users\vivian\appdata\local\{2855153E-0C41-46B2-B80B-A36601676C67}
2011-12-03 08:38:03 -------- d-----w- c:\users\vivian\appdata\local\{8833AF49-E8AD-4561-964D-05A4661DDA82}
2011-12-02 09:03:12 -------- d-----w- c:\users\vivian\appdata\local\{497E8925-A2B6-4D1E-AA02-36AD45BCE3B7}
2011-12-02 09:03:01 -------- d-----w- c:\users\vivian\appdata\local\{286CEFE1-6DD1-4E4A-A0FB-39A4314BC128}
2011-12-02 08:39:25 -------- d-----w- c:\users\vivian\appdata\local\{F5221AE3-1FFC-4919-B02A-01AD903476E8}
2011-12-02 08:29:35 -------- d-----w- c:\users\vivian\appdata\local\{EB5D49FB-2B6B-4A66-ABA5-AF9D49763188}
2011-12-02 08:29:24 -------- d-----w- c:\users\vivian\appdata\local\{1624C20D-75EF-44D9-842B-7892F4B757DF}
2011-12-01 19:07:48 -------- d-----w- c:\users\vivian\appdata\local\{66923D4A-9AE0-4E45-95D6-806ECBBBAA88}
2011-12-01 19:07:35 -------- d-----w- c:\users\vivian\appdata\local\{B4517B9D-7E78-4EFD-9226-DCA352E27B0A}
2011-12-01 08:12:57 -------- d-----w- c:\users\vivian\appdata\local\{ACCC1FCA-E5FA-4836-9149-EBD386444BD9}
2011-12-01 08:12:47 -------- d-----w- c:\users\vivian\appdata\local\{5A1C06C1-BA6D-4FDA-A194-A57D01BF9D0D}
2011-11-30 08:34:43 -------- d-----w- c:\users\vivian\appdata\local\{2D270DFE-7C11-479C-BF38-3CEC6DC668BA}
2011-11-30 08:34:32 -------- d-----w- c:\users\vivian\appdata\local\{317A2E75-672D-42E5-BE31-35DC127EE224}
2011-11-29 08:30:16 -------- d-----w- c:\users\vivian\appdata\local\{8A409E32-89AC-4570-BD48-7317F10BA0DA}
2011-11-29 08:30:05 -------- d-----w- c:\users\vivian\appdata\local\{2DDC7FF2-69F2-43DB-A415-CE4BEB151878}
2011-11-28 09:06:22 -------- d-----w- c:\users\vivian\appdata\local\{8779173E-F8AE-4E04-9F25-56C73D17AE25}
2011-11-28 09:06:11 -------- d-----w- c:\users\vivian\appdata\local\{02AA0202-50E6-4C3D-9E95-B5C1DBDFC2E5}
2011-11-27 21:05:46 -------- d-----w- c:\users\vivian\appdata\local\{E1AD54EA-AD6F-4654-A0A5-86EA49D67A1F}
2011-11-27 21:05:35 -------- d-----w- c:\users\vivian\appdata\local\{C1781CE1-63F8-46F1-BE57-2A6F3E47A32B}
2011-11-27 08:44:34 -------- d-----w- c:\users\vivian\appdata\local\{81BB219E-34DC-4F22-A4B7-F125A985481A}
2011-11-27 08:44:22 -------- d-----w- c:\users\vivian\appdata\local\{21AD1C71-7445-48C9-BA92-9A358696BF91}
2011-11-26 08:45:02 -------- d-----w- c:\users\vivian\appdata\local\{375B7905-E9AF-437C-BE8E-C587C7B87E4D}
2011-11-26 08:44:48 -------- d-----w- c:\users\vivian\appdata\local\{0125E240-FB61-41A0-8BA7-5459AEEC63CB}
2011-11-25 08:16:45 -------- d-----w- c:\users\vivian\appdata\local\{37A065D5-F5F0-4093-A7D3-EDF3DD2AFF66}
2011-11-25 08:16:34 -------- d-----w- c:\users\vivian\appdata\local\{269BEB40-8D78-4942-9EA5-EF3F7277E8C5}
2011-11-24 11:27:46 -------- d-----w- c:\users\vivian\appdata\local\{C6548301-5350-420A-8259-FA0057765ABC}
2011-11-24 11:27:35 -------- d-----w- c:\users\vivian\appdata\local\{2C0B273A-F73D-4BF0-B965-19442B96EF9E}
2011-11-23 22:12:00 -------- d-----w- c:\users\vivian\appdata\local\{0F035218-5221-4807-B243-B4A02EAFFF33}
2011-11-23 22:11:48 -------- d-----w- c:\users\vivian\appdata\local\{EF65896F-9CE0-4CDB-9BE8-9FF4B859807E}
2011-11-23 08:27:58 -------- d-----w- c:\users\vivian\appdata\local\{62EF62DB-B722-4AB6-8777-FC25DE4A94F0}
2011-11-23 08:27:46 -------- d-----w- c:\users\vivian\appdata\local\{B912E86D-4C10-45E9-ADFC-4CE66F20AC20}
2011-11-22 08:25:39 -------- d-----w- c:\users\vivian\appdata\local\{3E5599C6-CA34-4AEC-8126-09A1A9FFCB11}
2011-11-22 08:25:26 -------- d-----w- c:\users\vivian\appdata\local\{8042E057-2063-4464-AE95-46834E6EC8A7}
2011-11-21 08:24:53 -------- d-----w- c:\users\vivian\appdata\local\{5CE91CBE-3531-4A49-B2E8-09393C9700A3}
2011-11-21 08:24:39 -------- d-----w- c:\users\vivian\appdata\local\{DB49E4A7-3087-48D5-94F2-B60AE99B9663}
2011-11-20 10:51:39 -------- d-----w- c:\users\vivian\appdata\local\{21FFD284-2B0D-4D3C-81A5-52949AABD724}
2011-11-20 10:51:28 -------- d-----w- c:\users\vivian\appdata\local\{8B89E676-36A7-499A-94DE-4E79E5FAAF91}
2011-11-19 21:22:43 -------- d-----w- c:\users\vivian\appdata\local\{8079EC65-819F-40AD-ADFB-04DBAFE9FFDF}
2011-11-19 21:22:31 -------- d-----w- c:\users\vivian\appdata\local\{F10A389D-254D-4D01-A07F-76E34709E33F}
2011-11-19 08:30:08 -------- d-----w- c:\users\vivian\appdata\local\{5BC49F13-D421-4A65-B861-3A05785D8FB2}
2011-11-19 08:29:57 -------- d-----w- c:\users\vivian\appdata\local\{D8AB7C61-BF67-4D1E-9956-6379ADB8F344}
2011-11-18 08:34:03 -------- d-----w- c:\users\vivian\appdata\local\{99F111C4-E2D0-43B1-A06D-85E369C13FBD}
2011-11-18 08:33:44 -------- d-----w- c:\users\vivian\appdata\local\{660784BC-DB14-43CC-A1E8-35C0503CF9BB}
2011-11-17 14:40:47 -------- d-----w- c:\users\vivian\appdata\local\Microsoft Corporation
2011-11-17 14:39:23 -------- d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
2011-11-17 14:30:03 -------- d-----w- c:\program files\AVG Secure Search
2011-11-17 14:29:13 -------- d-----w- c:\windows\system32\drivers\AVG
2011-11-17 08:30:39 -------- d-----w- c:\users\vivian\appdata\local\{4E551048-9051-46C6-9EAE-A1BD7A8F1477}
2011-11-17 08:30:25 -------- d-----w- c:\users\vivian\appdata\local\{E3ACA4BC-01A0-47E5-B640-EA150E4E117A}
2011-11-16 08:18:19 -------- d-----w- c:\users\vivian\appdata\local\{A62E0949-33D3-4ED3-B30C-0F9E85E5D08B}
2011-11-16 08:18:07 -------- d-----w- c:\users\vivian\appdata\local\{0C1182FD-0BF0-4DA0-A8F5-A049D4FC1F52}
2011-11-15 13:49:27 -------- d-sh--w- c:\windows\system32\AI_RecycleBin
2011-11-15 13:49:24 -------- d-----w- c:\programdata\W3i
2011-11-15 13:49:24 -------- d-----w- c:\program files\W3i
2011-11-15 08:23:21 -------- d-----w- c:\users\vivian\appdata\local\{BBE3D822-6063-4957-B673-5EDA6D324600}
2011-11-15 08:23:08 -------- d-----w- c:\users\vivian\appdata\local\{4412394D-8BF2-43F4-8D69-F9FDF51C783D}
2011-11-14 08:25:04 -------- d-----w- c:\users\vivian\appdata\local\{B09C7B01-27C4-42B5-BFCF-6A46F92BF7BB}
2011-11-14 08:24:48 -------- d-----w- c:\users\vivian\appdata\local\{D6692FFD-7886-4B37-BD2E-2B0CA07858ED}
2011-11-13 08:39:19 -------- d-----w- c:\users\vivian\appdata\local\{FB7FF2FD-1697-4AEA-815D-936E8B809B44}
2011-11-13 08:39:06 -------- d-----w- c:\users\vivian\appdata\local\{4C883B9A-2AF0-4744-948D-E7E6371E070D}
2011-11-12 08:19:57 -------- d-----w- c:\users\vivian\appdata\local\{DD3812CC-2E4A-456E-B404-1F25F715D125}
2011-11-12 08:19:42 -------- d-----w- c:\users\vivian\appdata\local\{75C95758-07B6-476D-BB0C-F351A9C2AFFA}
2011-11-11 08:23:00 -------- d-----w- c:\users\vivian\appdata\local\{7FF6A109-7A3F-412D-9BA4-0D33D66B5EE5}
2011-11-11 08:22:48 -------- d-----w- c:\users\vivian\appdata\local\{CAB85C89-C1B8-45E1-A66E-3D4377AD8A34}
2011-11-10 12:25:37 -------- d-----w- c:\users\vivian\appdata\local\{E856A06C-09F6-46FD-960F-9801EE558B6C}
2011-11-10 12:25:21 -------- d-----w- c:\users\vivian\appdata\local\{3419120A-F771-47B1-A835-DC57BE0D94FC}
2011-11-10 08:18:02 -------- d-----w- c:\users\vivian\appdata\local\{DAB1E30C-69F6-47FE-AA76-E43E6DD2D7BF}
2011-11-10 08:17:52 -------- d-----w- c:\users\vivian\appdata\local\{187B99D9-2264-4D42-A2A8-9164D4A5741C}
2011-11-09 08:29:36 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 08:29:34 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 08:29:32 2341888 ----a-w- c:\windows\system32\win32k.sys
2011-11-09 08:28:19 -------- d-----w- c:\users\vivian\appdata\local\{5C46CF86-7913-4953-8AE2-D7FE01F6F875}
2011-11-09 08:28:07 -------- d-----w- c:\users\vivian\appdata\local\{2B068A81-7854-4277-B32B-4FE716DD2EEC}
2011-11-08 07:40:36 -------- d-----w- c:\users\vivian\appdata\local\{9A89F01A-D788-4B14-9658-F22F4DBE4E93}
2011-11-08 07:40:24 -------- d-----w- c:\users\vivian\appdata\local\{9F5DE28A-C1C2-48DD-93DD-91BCD1967FD9}
2011-11-07 21:28:38 56208 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-11-07 08:52:14 -------- d-----w- c:\users\vivian\appdata\local\{23651778-A3FB-4B29-AC9E-8D16E77D85A6}
2011-11-07 08:52:03 -------- d-----w- c:\users\vivian\appdata\local\{96809DE1-7721-44E9-8738-6C5A2367684E}
2011-11-06 08:33:34 -------- d-----w- c:\users\vivian\appdata\local\{8F34A1B7-2CFB-46B2-B931-E34B81171730}
2011-11-06 08:33:22 -------- d-----w- c:\users\vivian\appdata\local\{04F886CF-9739-49B9-ABAD-1904A3DEB9CD}
2011-11-05 08:20:16 -------- d-----w- c:\users\vivian\appdata\local\{D7B55092-AB9B-45AA-A361-8274FC5AC726}
2011-11-05 08:20:03 -------- d-----w- c:\users\vivian\appdata\local\{D844749B-0561-421E-BD36-C255F4AF835B}
.
==================== Find3M ====================
.
2011-11-17 14:02:13 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-07 06:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 06
28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 05:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-13 06:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-03-30 10:40:34 517976 ----a-w- c:\program files\DXSETUP.exe
2011-03-30 10:40:32 95576 ----a-w- c:\program files\DSETUP.dll
2011-03-30 10:40:32 1566040 ----a-w- c:\program files\dsetup32.dll
.
============= FINISH: 20:09:00.92 ===============
and Attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 15 05 11 19:04:45
System Uptime: 04 12 11 20:05:28 (0 hours ago)
.
Motherboard: MSI | | MS-7366
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz | CPU 1 | 2003/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 82.022 GiB free.
D: is Removable
E: is CDROM ()
F: is FIXED (NTFS) - 0 GiB total, 0.031 GiB free.
H: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_14F1&DEV_1036&SUBSYS_027013E0&REV_08\4&2DA DEB9F&0&3850
Manufacturer:
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_14F1&DEV_1036&SUBSYS_027013E0&REV_08\4&2DA DEB9F&0&3850
Service:
.
Class GUID:
Description: Coprocessor
Device ID: PCI\VEN_10DE&DEV_07DA&SUBSYS_73661462&REV_A2\3&267 A616A&0&1B
Manufacturer:
Name: Coprocessor
PNP Device ID: PCI\VEN_10DE&DEV_07DA&SUBSYS_73661462&REV_A2\3&267 A616A&0&1B
Service:
.
==== System Restore Points ===================
.
RP238: 11 11 11 08:23:14 - Installed Rapport
RP239: 11 11 11 18:28:16 - Windows Update
RP240: 17 11 11 14:28:15 - Installed AVG 2012
RP241: 17 11 11 14:28:49 - Installed AVG 2012
RP242: 17 11 11 14:38:48 - Installed Windows 7 Upgrade Advisor
RP243: 17 11 11 14:50:57 - Windows Update
RP244: 25 11 11 09:27:27 - Scheduled Checkpoint
RP246: 28 11 11 09:46:48 - Paint.NET v3.5.10
RP247: 30 11 11 19:02:40 - Windows Update
RP248: 01 12 11 18:08:38 - Restore Operation
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Photoshop Elements 2.0
Adobe Reader X (10.1.1)
AIO_Scan
ArcSoft PhotoImpression 6
ArcSoft PhotoStudio Darkroom 2
AVG 2012
Azteca
Beetle Bug 2 (CD version)
BufferChm
C6200
C6200_Help
CameraHelperMsi
Compatibility Pack for the 2007 Office system
Copy
CutePDF Writer 2.8
D3DX10
Destinations
DeviceDiscovery
DHTML Editing Component
DocProc
erLT
Fax
File Type Assistant
Google Chrome
Google Update Helper
GPBaseService2
Greeting Card Factory Deluxe 7.0
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart All-In-One Driver Software 13.0 Rel. 2
HP Photosmart Essential 3.5
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPProductAssistant
HPSSupply
InstallIQ Updater
Internet Explorer (Enable DEP)
InvisibleHand
Jasc Paint Shop Pro 8
Java Auto Updater
Java(TM) 6 Update 29
Junk Mail filter update
Logitech Webcam Software
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Malwarebytes' Anti-Malware version 1.51.2.1300
MarketResearch
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Small Business
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Web Publishing Wizard 1.52
Mozilla Firefox (3.6.24)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network
NVIDIA 3D Vision Controller Driver
NVIDIA 3D Vision Controller Driver 275.33
NVIDIA Control Panel 275.33
NVIDIA Display Control Panel
NVIDIA Graphics Driver 275.33
NVIDIA Install Application
OCR Software by I.R.I.S. 13.0
OVT Scanner X86
Paint.NET v3.5.10
PrintMaster
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PVSonyDll
Rapport
Recuva
Revo Uninstaller Pro 2.5.3
Scan
SCREENSEVEN GAME CENTER
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Serif PagePlus 8 PDF Compatibility Fix
Serif PagePlus 8.0 PDF Edition
Serif PagePlus 8.0 PDF Edition Resource CD-ROM
Shop for HP Supplies
Skype Click to Call
Skype(tm) 5.5
SmartWebPrinting
SolutionCenter
Status
SyncBack
System Requirements Lab
Terrapin FTP
TIPP10 Version 2.1.0
Toolbox
TrayApp
Uninstall OVT Scanner
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
WebReg
Whisper 32
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WOT for Internet Explorer
.
==== Event Viewer Messages From Past Week ========
.
28 11 11 18:12:27, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
28 11 11 18:12:27, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
03 12 11 18:33:49, Error: Microsoft-Windows-WHEA-Logger [18] - A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor ID: 1 The details view of this entry contains further information.
03 12 11 18:33:49, Error: Microsoft-Windows-WHEA-Logger [18] - A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor ID: 0 The details view of this entry contains further information.
03 12 11 18:33:28, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x00000000, 0x85d73024, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\120311-30843-01.dmp. Report Id: 120311-30843-01.
03 12 11 18:02:37, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
03 12 11 18:02:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
03 12 11 18:02:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
03 12 11 18:02:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
03 12 11 18:02:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
03 12 11 18:02:34, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
03 12 11 18:02:27, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
03 12 11 18:02:19, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix DfsC discache NetBIOS NetBT nsiproxy Psched RapportKELL rdbss spldr tdx Wanarpv6 WfpLwf
03 12 11 18:02:19, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
03 12 11 18:02:19, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
01 12 11 16:16:55, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x00000000, 0x85cf18fc, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\120111-34234-01.dmp. Report Id: 120111-34234-01.
.
==== End Of File ===========================
I hope you can offer some help Many thanks
-
Please, observe following rules:
- Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
- If you're stuck, or you're not sure about certain step, always ask before doing anything else.
- Please refrain from running tools or applying updates other than those I suggest.
- Never run more than one scan at a time.
- Keep updating me regarding your computer behavior, good, or bad.
- The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
- If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
- I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
================================================== =============
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Please, never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
- Double click on combofix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: Uninstall & Remove McAfee, Symantec, Norton, AVG, Avast & More Antivirus and Security Applications and Programs
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
Make sure, you re-enable your security programs, when you're done with Combofix.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~
NOTE.
If, for some reason, Combofix refuses to run, try one of the following:
1. Run Combofix from Safe Mode (How to...)
2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
Rkill.com
Rkill.scr
Rkill.exe
- Double-click on the Rkill desktop icon to run the tool.
- If using Vista or Windows 7 right-click on it and choose Run As Administrator.
- A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
- If not, delete the file, then download and use the one provided in Link 2.
- If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
- Do not reboot until instructed.
- If the tool does not run from any of the links provided, please let me know.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.
If normal mode still doesn't work, run BOTH tools from safe mode.
In case #2, please post BOTH logs, rKill and Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
-
Thank you Broni I now understand the system! I am a little concerned regarding ComboFix - what precautions should I take in case the pc shuts down while it is running? Reading all your info it would seem various happenings could have a dire effect on the pc. Would I just need to start it up again and re-run and hope all will be well or is there a real risk of some major disaster happening
-
Hopefully all will be fine.
It's hard for me to advice on something what haven't happened yet.
-
Thank you - please may I have more time as I am needing to find a long gap during which to work on the problem Many thanks
-
No problem
-
Hi Broni
I post the ComboFix log, I hope there aren't too many problems
ComboFix 11-12-10.01 - Vivian 10 12 11 16:12:59.2.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1983.1088 [GMT 0:00]
Running from: c:\users\Vivian\Desktop\ComboFix.exe
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-11-10 to 2011-12-10 )))))))))))))))))))))))))))))))
.
.
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\UpdatusUser.Vivian-PC\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\UpdatusUser.Vivian-PC.000\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\TEMP\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\TEMP.Vivian-PC\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\TEMP.Vivian-PC.000\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-10 16:21 . 2011-12-10 16:21 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2011-12-09 08:51 . 2011-12-09 16:31 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-12-09 08:51 . 2011-12-09 11:23 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-12-08 17:19 . 2011-12-08 15:19 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-12-08 16:08 . 2011-12-08 16:08 -------- d-----w- c:\program files\Freeze.com
2011-12-08 15:19 . 2011-12-08 15:19 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-12-08 15:15 . 2011-12-08 15:15 -------- d-----w- c:\program files\Lavasoft
2011-12-08 15:15 . 2011-12-08 15:15 -------- d-----w- c:\programdata\Lavasoft
2011-12-06 08:27 . 2011-11-30 02:21 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{E7F6567C-2182-42EA-BEDB-48D33981F831}\mpengine.dll
2011-12-03 21:24 . 2011-12-03 21:24 -------- d-----w- c:\users\Vivian\AppData\Roaming\Malwarebytes
2011-12-03 21:23 . 2011-12-03 21:23 -------- d-----w- c:\programdata\Malwarebytes
2011-12-03 21:23 . 2011-12-10 14:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-17 14:40 . 2011-11-17 14:40 -------- d-----w- c:\users\Vivian\AppData\Local\Microsoft Corporation
2011-11-17 14:39 . 2011-11-17 14:39 -------- d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2011-11-17 14:02 . 2011-05-15 18:10 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-07 21:28 . 2011-11-07 21:28 56208 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-10-15 10:17 . 2011-10-15 10:17 16384 ----a-r- c:\users\Vivian\AppData\Roaming\Microsoft\Installe r\{D085A1B6-90A4-11D3-82B7-00C04FA309DE}\MnyIco.exe
2011-10-14 12:16 . 2011-10-14 12:16 53248 ----a-r- c:\users\Vivian\AppData\Roaming\Microsoft\Installe r\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}\ARPPRODUCTICON.exe
2011-10-08 08:20 . 2010-06-24 10:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\pp crlconfig600.dll
2011-10-03 05:06 . 2011-07-31 10:20 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-01 02:42 . 2011-10-12 07:12 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-29 16:03 . 2011-11-09 08:29 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-29 03:37 . 2011-11-09 08:29 2341888 ----a-w- c:\windows\system32\win32k.sys
2011-03-30 10:40 . 2011-03-30 10:40 517976 ----a-w- c:\program files\DXSETUP.exe
2011-03-30 10:40 . 2011-03-30 10:40 95576 ----a-w- c:\program files\DSETUP.dll
2011-03-30 10:40 . 2011-03-30 10:40 1566040 ----a-w- c:\program files\dsetup32.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D17B46F2-99A5-462C-B92C-209285E2E2B4}]
2010-05-14 10:14 1852416 ----a-w- c:\program files\InvisibleHand\InvisibleHand\InvisibleHand.dl l
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"ReminderApp"="c:\program files\Greeting Card Factory Deluxe 7.0\ReminderApp.exe" [2007-08-25 185664]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
"LWS"="c:\program files\Logitech\LWS\Webcam Software\LWS.exe" [2011-08-12 205336]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2011-9-13 113664]
Event Reminder.lnk - c:\program files\Broderbund\PrintMaster\PMremind.exe [2011-8-24 323584]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\contro l\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^Vivian^AppData^Roami ng^Microsoft^Windows^Start Menu^Programs^Startup^e-Speaking Voice and Speech Recognition Software.appref-ms]
path=c:\users\Vivian\AppData\Roaming\Microsoft\Win dows\Start Menu\Programs\Startup\e-Speaking Voice and Speech Recognition Software.appref-ms
backup=c:\windows\pss\e-Speaking Voice and Speech Recognition Software.appref-ms.Startup
backupExtension=.Startup
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\ v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-31 136176]
R3 APL531;OVT Scanner;c:\windows\system32\Drivers\ov550i.sys [2006-07-31 580992]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-31 136176]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-11-03 2152152]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [2011-11-03 15232]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revofl t.sys [2009-12-30 27192]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsus bflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-05-16 1343400]
S0 RapportKELL;RapportKELL;c:\windows\System32\Driver s\RapportKELL.sys [2011-11-07 56208]
S1 RapportCerberus_32301;RapportCerberus_32301;c:\pro gramdata\Trusteer\Rapport\store\exts\RapportCerber us\baseline\RapportCerberus32_32301.sys [2011-11-07 227312]
S1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [2011-11-07 71440]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2011-11-07 164112]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-11-07 931640]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 UMVPFSrv;UMVPFSrv;c:\program files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2011-08-19 450848]
S3 CompFilter;UVCCompositeFilter;c:\windows\system32\ DRIVERS\lvbusflt.sys [2011-08-19 22176]
S3 RapportIaso;RapportIaso;c:\programdata\trusteer\ra pport\store\exts\rapportms\28896\rapportiaso.sys [2011-08-07 21520]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - RAPPORTIASO
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-10 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2011-11-03 12:06]
.
2011-12-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-31 10:11]
.
2011-12-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-31 10:11]
.
2011-12-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2209761846-3817106774-597813990-1001Core.job
- c:\users\Vivian\AppData\Local\Google\Update\Google Update.exe [2011-11-22 07:09]
.
2011-12-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2209761846-3817106774-597813990-1001UA.job
- c:\users\Vivian\AppData\Local\Google\Update\Google Update.exe [2011-11-22 07:09]
.
2011-07-26 c:\windows\Tasks\SyncBack My Documents.job
- c:\program files\SyncBack\SyncBack.exe [2011-05-15 14:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8 574934B26AC4.dll/cmsidewiki.html
IE: {{A3D9E1A6-5D6F-40DE-AC2A-87BBF3508387} - {A3D9E1A6-5D6F-40DE-AC2A-87BBF3508387} - c:\program files\InvisibleHand\InvisibleHand\InvisibleHand.dl l
TCP: DhcpNameServer = 192.168.1.254
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
FF - ProfilePath - c:\users\Vivian\AppData\Roaming\Mozilla\Firefox\Pr ofiles\w79apupd.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B70620476-279f-473b-906f-894ad2d51cdb%7D&mid=5a7160dcb12047d1b490d168c377cc 89-06ce4fc639803a2e3563922518183d8e94088cb9&ds=AVG&v= 8.0.0.40&lang=en&pr=fr&d=2011-11-17%2014%3A30%3A06&sap=ku&q=
FF - Ext: Skype Click to Call: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2209761846-3817106774-597813990-1001\Software\Microsoft\Windows\CurrentVersion\Exp lorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-2209761846-3817106774-597813990-1001\Software\Microsoft\Windows\CurrentVersion\Exp lorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PC W\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-12-10 16:24:59
ComboFix-quarantined-files.txt 2011-12-10 16:24
ComboFix2.txt 2011-12-10 15:51
.
Pre-Run: 102,588,387,328 bytes free
Post-Run: 102,385,512,448 bytes free
.
- - End Of File - - C46FCFD979FE8B5787A583AC26F9747B
.
.
-
I don't see anything malicious in your log.
In this forum, we make sure, your computer is free of malware and your computer is clean 
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.
-
Thank you for that reassurance - I will follow it up in the Windows forum
-
Ok
.......