My computer is infected with RC=3221225477

  1. 28-11-2011  #1
    norman
    norman is offline Senior Member

    My computer is infected with RC=3221225477

    I ran Avast and it told me that I had this infection. Avast rebooted and scanned my laptop in what looked like dos. Avast called this something like "boot start up scan." It deleted like 6-8 infections. Restarted and tried to run Dr.Webb but Webb told me that I had the above infection (RC=3221225477). Now where do I begin to try and remove this? And what is this?

    Thanks
  2. 28-11-2011  #2
    broni
    broni is offline Senior Member
    Please, complete all steps listed here: HERE

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. 28-11-2011  #3
    norman
    norman is offline Senior Member
    Here are my logs you request Broni:

    MBAM LOG:

    Malwarebytes' Anti-Malware 1.51.2.1300
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 8258

    Windows 6.1.7601 Service Pack 1
    Internet Explorer 9.0.8112.16421

    11/28/2011 1:17:39 PM
    mbam-log-2011-11-28 (13-17-39).txt

    Scan type: Quick scan
    Objects scanned: 170922
    Time elapsed: 3 minute(s), 7 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\Users\norman norris\AppData\Local\Temp\ms0cfg32.exe (Trojan.Agent) -> Quarantined and deleted successfully.

    GMER LOG: (GMER didn't find anything so when I save it, it was just a blank notepad)

    DDS:

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Norman Norris at 14:43:57 on 2011-11-28
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3891.1867 [GMT -5:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\windows\system32\WLANExt.exe
    C:\windows\system32\conhost.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\taskhost.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\windows\system32\ThpSrv.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\TOSHIBA\TECO\TecoService.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\windows\system32\wbem\unsecapp.exe
    C:\windows\System32\rundll32.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\ThpSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\TOSHIBA\TECO\Teco.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
    C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    C:\windows\system32\igfxext.exe
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\windows\system32\DllHost.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\windows\System32\svchost.exe -k secsvcs
    C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\windows\system32\svchost.exe -k SDRSVC
    C:\windows\system32\taskeng.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://msn.com/
    uDefault_Page_URL = hxxp://start.toshiba.com/g/
    uInternet Settings,ProxyOverride = <local>;*.local
    mWinlogon: Userinit=userinit.exe,
    BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    uRun: [AdobeBridge]
    mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    StartupFolder: C:\Users\NORMAN~1\AppData\Roaming\MICROS~1\Windows \STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 24.247.15.53 66.189.0.100 24.178.162.3
    TCP: Interfaces\{74F8798B-65F5-4FF2-B9FA-B67D7EC0EDF3} : DhcpNameServer = 24.247.15.53 66.189.0.100 24.178.162.3
    TCP: Interfaces\{74F8798B-65F5-4FF2-B9FA-B67D7EC0EDF3}\2416B65627 : DhcpNameServer = 10.128.128.128
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO-X64: Search Helper - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    mRun-x64: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun-x64: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun-x64: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun-x64: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    mRun-x64: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [(Default)]
    mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Norman Norris\AppData\Roaming\Mozilla\Firefox\Profiles\r6 f0pjd6.default\
    FF - prefs.js: browser.startup.homepage - msn.com
    FF - prefs.js: network.proxy.type - 0
    FF - component: C:\Users\Norman Norris\AppData\Roaming\Mozilla\Firefox\Profiles\r6 f0pjd6.default\extensions\glasser@sixxgate.com\com ponents\dwmxpcom.dll
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: avast! WebRep: wrc@avast.com - C:\Program Files\AVAST Software\Avast\WebRep\FF
    FF - Ext: Glasser: glasser@sixxgate.com - %profile%\extensions\glasser@sixxgate.com
    FF - Ext: Theme Font &amp; Size Changer: {f69e22c7-bc50-414a-9269-0f5c344cd94c} - %profile%\extensions\{f69e22c7-bc50-414a-9269-0f5c344cd94c}
    FF - Ext: Custom Buttons: custombuttons@xsms.org - %profile%\extensions\custombuttons@xsms.org
    FF - Ext: Open With Photoshop: {f3f219f9-cbce-467e-b8fe-6e076d29665c} - %profile%\extensions\{f3f219f9-cbce-467e-b8fe-6e076d29665c}
    FF - Ext: Virtus Search Opt-in: extension@virtusdesigns.com - %profile%\extensions\extension@virtusdesigns.com
    FF - Ext: Aero Fox III: {d9b25e30-c1cf-11de-8a39-0800200c9a66} - %profile%\extensions\{d9b25e30-c1cf-11de-8a39-0800200c9a66}
    FF - Ext: Aero Fox Silver: {45d2c180-ef6c-11de-8a39-0800200c9a66} - %profile%\extensions\{45d2c180-ef6c-11de-8a39-0800200c9a66}
    FF - Ext: Personas Rotator: {6e73f6b7-b9ab-44b8-b744-6393e3c2e351} - %profile%\extensions\{6e73f6b7-b9ab-44b8-b744-6393e3c2e351}
    FF - Ext: Browser Backgrounds: {3e0c7f3a-3f50-4730-beb5-4a9a10e2831c} - %profile%\extensions\{3e0c7f3a-3f50-4730-beb5-4a9a10e2831c}
    FF - Ext: ShopAtHome.com Toolbar: toolbar@shopathome.com - %profile%\extensions\toolbar@shopathome.com
    FF - Ext: Youtube High Definition: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc} - %profile%\extensions\{7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(general.useragent.extra.brc, BRI/1
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHl pa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
    R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
    R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
    R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
    R1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.s ys --> C:\windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswF sBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\driver s\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-10-3 44768]
    R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-9-1 408576]
    R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-7-28 267192]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-2-3 2320920]
    R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-9-1 911872]
    R3 bpenum;bpenum;C:\windows\system32\DRIVERS\bpenum.s ys --> C:\windows\system32\DRIVERS\bpenum.sys [?]
    R3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;C:\windows\system32\DRIVERS\bpmp.sys --> C:\windows\system32\DRIVERS\bpmp.sys [?]
    R3 bpusb;bpusb;C:\windows\system32\Drivers\bpusb.sys --> C:\windows\system32\Drivers\bpusb.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\system32\DRIVERS\NETwNs64.sys --> C:\windows\system32\DRIVERS\NETwNs64.sys [?]
    R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-2-3 51512]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
    R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-7-22 822192]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
    R3 wdkmd;Intel WiDi KMD;C:\windows\system32\DRIVERS\WDKMD.sys --> C:\windows\system32\DRIVERS\WDKMD.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework6 4\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-28 136176]
    S3 acpials;ALS Sensor Filter;C:\windows\system32\DRIVERS\acpials.sys --> C:\windows\system32\DRIVERS\acpials.sys [?]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-28 136176]
    S3 ivusb;Initio Driver for USB Default Controller;C:\windows\system32\DRIVERS\ivusb.sys --> C:\windows\system32\DRIVERS\ivusb.sys [?]
    S3 JMCR;JMCR;C:\windows\system32\DRIVERS\jmcr.sys --> C:\windows\system32\DRIVERS\jmcr.sys [?]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-7-19 340240]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EX E [2010-1-9 4925184]
    S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
    S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsus bflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
    S3 VBoxUSB;VirtualBox USB;C:\windows\system32\Drivers\VBoxUSB.sys --> C:\windows\system32\Drivers\VBoxUSB.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2011-11-28 1820 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3A33ECEE-72F4-4FF3-B878-938C29649EE7}\offreg.dll
    2011-11-28 18:11:19 -------- d-----w- C:\Users\Norman Norris\AppData\Roaming\Malwarebytes
    2011-11-28 18:11:02 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-11-28 18:10:58 25416 ----a-w- C:\windows\System32\drivers\mbam.sys
    2011-11-28 18:10:58 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2011-11-26 02:07:00 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3A33ECEE-72F4-4FF3-B878-938C29649EE7}\mpengine.dll
    2011-11-12 23:16:41 -------- d-----w- C:\windows\CheckSur
    2011-11-09 15:22:57 -------- d-----w- C:\Program Files\iTunes
    2011-11-09 15:22:57 -------- d-----w- C:\Program Files\iPod
    2011-11-09 15:22:57 -------- d-----w- C:\Program Files (x86)\iTunes
    2011-11-09 15:20:19 -------- d-----w- C:\Program Files\Bonjour
    2011-11-09 15:20:19 -------- d-----w- C:\Program Files (x86)\Bonjour
    2011-11-09 15:05:58 1923952 ----a-w- C:\windows\System32\drivers\tcpip.sys
    2011-11-09 15:05:55 3144704 ----a-w- C:\windows\System32\win32k.sys
    .
    ==================== Find3M ====================
    .
    2011-11-27 19:55:16 414368 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-10-24 19:29:02 94208 ----a-w- C:\windows\SysWow64\QuickTimeVR.qtx
    2011-10-24 19:29:02 69632 ----a-w- C:\windows\SysWow64\QuickTime.qts
    2011-09-06 20:45:29 41184 ----a-w- C:\windows\avastSS.scr
    2011-09-06 20:38:18 601944 ----a-w- C:\windows\System32\drivers\aswSnx.sys
    2011-09-06 20:36:30 65368 ----a-w- C:\windows\System32\drivers\aswMonFlt.sys
    2011-09-01 05:24:07 2309120 ----a-w- C:\windows\System32\jscript9.dll
    2011-09-01 05:17:57 1389056 ----a-w- C:\windows\System32\wininet.dll
    2011-09-01 05:12:04 2382848 ----a-w- C:\windows\System32\mshtml.tlb
    2011-09-01 02:35:59 1798144 ----a-w- C:\windows\SysWow64\jscript9.dll
    2011-09-01 02:28:15 1126912 ----a-w- C:\windows\SysWow64\wininet.dll
    2011-09-01 02:22:54 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2011-08-31 04:05:32 96104 ----a-w- C:\windows\System32\dns-sd.exe
    2011-08-31 04:05:32 85864 ----a-w- C:\windows\System32\dnssd.dll
    2011-08-31 04:05:32 61288 ----a-w- C:\windows\System32\jdns_sd.dll
    2011-08-31 04:05:32 212840 ----a-w- C:\windows\System32\dnssdX.dll
    2011-08-31 04:05:04 83816 ----a-w- C:\windows\SysWow64\dns-sd.exe
    2011-08-31 04:05:04 73064 ----a-w- C:\windows\SysWow64\dnssd.dll
    2011-08-31 04:05:04 50536 ----a-w- C:\windows\SysWow64\jdns_sd.dll
    2011-08-31 04:05:04 178536 ----a-w- C:\windows\SysWow64\dnssdX.dll
    .
    ============= FINISH: 14:44:38.19 ===============

    ATTACH:

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 2/26/2011 4:24:44 PM
    System Uptime: 11/28/2011 1:30:18 PM (1 hours ago)
    .
    Motherboard: TOSHIBA | | NWQAA
    Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz | CPU | 911/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 583 GiB total, 481.915 GiB free.
    D: is CDROM ()
    F: is FIXED (NTFS) - 298 GiB total, 267.657 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: VirtualBox Host-Only Ethernet Adapter
    Device ID: ROOT\NET\0000
    Manufacturer: Oracle Corporation
    Name: VirtualBox Host-Only Ethernet Adapter
    PNP Device ID: ROOT\NET\0000
    Service: VBoxNetAdp
    .
    ==== System Restore Points ===================
    .
    RP126: 10/18/2011 5:30:50 PM - Windows Update
    RP127: 10/23/2011 3:09:24 PM - Windows Update
    RP128: 10/24/2011 6:24:16 PM - Windows Backup
    RP129: 10/27/2011 9:34:34 AM - Windows Update
    RP130: 10/28/2011 4:57:12 PM - Windows Update
    RP131: 10/31/2011 10:50:30 AM - Windows Backup
    RP132: 11/1/2011 12:17:54 PM - Windows Update
    RP133: 11/4/2011 1:30:04 PM - Windows Update
    RP134: 11/8/2011 1:12:31 AM - Windows Backup
    RP135: 11/8/2011 10:24:53 PM - Windows Update
    RP136: 11/9/2011 10:00:57 AM - Windows Update
    RP137: 11/9/2011 10:58:32 AM - Windows Update
    RP138: 11/11/2011 7:46:38 AM - Windows Update
    RP139: 11/12/2011 6:16:20 PM - Windows Update
    RP140: 11/17/2011 9:51:22 AM - Windows Update
    RP142: 11/19/2011 7:13:19 PM - Windows Update
    RP143: 11/21/2011 5:58:31 PM - Windows Backup
    RP144: 11/23/2011 6:48:50 PM - Windows Update
    RP145: 11/27/2011 7:00:38 PM - Windows Backup
    .
    ==== Installed Programs ======================
    .
    Adobe AIR
    Adobe Community Help
    Adobe Creative Suite 5 Master Collection
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX
    Adobe Media Player
    Adobe Reader 9.4.3
    AIM 7
    Apple Application Support
    Apple Software Update
    avast! Free Antivirus
    Bing Bar
    Bing Bar Platform
    Bing Rewards Client Installer
    Cisco Aironet Installation Program
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco Packet Tracer 5.3.2
    Cisco PEAP Module
    Coupon Printer for Windows
    D3DX10
    Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Download Updater (AOL LLC)
    Google Chrome
    Google Update Helper
    HP Deskjet 2050 J510 series Help
    HP Photo Creations
    HP Update
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology
    Java Auto Updater
    Java(TM) 6 Update 20
    JMicron Flash Media Controller Driver
    Junk Mail filter update
    Label@Once 1.0
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Mesh Runtime
    Microsoft Default Manager
    Microsoft Office 2010
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Mozilla Firefox (3.6.24)
    MSVCRT
    MSVCRT_amd64
    PDF Settings CS5
    PlayReady PC Runtime x86
    PxMergeModule
    QuickTime
    Realtek Ethernet Controller Driver For Windows 7
    Realtek High Definition Audio Driver
    Safari
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft Excel 2010 (KB2553070)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    SSH Secure Shell
    Toshiba App Place
    TOSHIBA Application Installer
    TOSHIBA Assist
    Toshiba Book Place
    TOSHIBA Bulletin Board
    TOSHIBA DVD PLAYER
    TOSHIBA eco Utility
    TOSHIBA Face Recognition
    TOSHIBA Flash Cards Support Utility
    TOSHIBA Hardware Setup
    TOSHIBA HDD/SSD Alert
    TOSHIBA Media Controller
    TOSHIBA Media Controller Plug-in
    TOSHIBA Quality Application
    TOSHIBA ReelTime
    TOSHIBA Service Station
    TOSHIBA Sleep Utility
    TOSHIBA Supervisor Password
    TOSHIBA Value Added Package
    TOSHIBA Web Camera Application
    ToshibaRegistration
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
    Update for Microsoft Outlook Social Connector (KB2583935)
    Utility Common Driver
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    .
    ==== Event Viewer Messages From Past Week ========
    .
    11/28/2011 2:37:13 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
    11/27/2011 4:55:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
    11/27/2011 2:54:15 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847
    .
    ==== End Of File ===========================

    I hope I did this right? Thanks Broni
  4. 29-11-2011  #4
    norman
    norman is offline Senior Member
    I posted my logs in a new thread Broni
  5. 29-11-2011  #5
    broni
    broni is offline Senior Member
    Why?
    Always continue here.
    This time I'll merge both topics.
  6. 29-11-2011  #6
    broni
    broni is offline Senior Member
    I still need aswMBR log.
  7. 29-11-2011  #7
    norman
    norman is offline Senior Member
    Sorry about that Broni I will do now.
  8. 29-11-2011  #8
    norman
    norman is offline Senior Member
    Here is the aswMBR log:

    aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
    Run date: 2011-11-28 14:25:32
    -----------------------------
    14:25:32.268 OS Version: Windows x64 6.1.7601 Service Pack 1
    14:25:32.268 Number of processors: 4 586 0x2505
    14:25:32.270 ComputerName: NORMAN-LAPTOP UserName: Norman Norris
    14:25:33.489 Initialize success
    14:25:33.621 AVAST engine defs: 11112801
    14:25:55.358 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    14:25:55.362 Disk 0 Vendor: TOSHIBA_ GH10 Size: 610480MB BusType: 3
    14:25:55.400 Disk 0 MBR read successfully
    14:25:55.404 Disk 0 MBR scan
    14:25:55.410 Disk 0 Windows VISTA default MBR code
    14:25:55.415 Service scanning
    14:25:57.011 Modules scanning
    14:25:57.018 Disk 0 trace - called modules:
    14:25:57.065 ntoskrnl.exe CLASSPNP.SYS disk.sys thpdrv.sys iaStor.sys hal.dll
    14:25:57.074 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8006a15060]
    14:25:57.082 3 CLASSPNP.SYS[fffff880017a643f] -> nt!IofCallDriver -> \Device\THPDRV1[0xfffffa8006a14060]
    14:25:57.090 5 thpdrv.sys[fffff8800187ecc0] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80049ca050]
    14:25:58.378 AVAST engine scan C:\windows
    14:26:00.946 AVAST engine scan C:\windows\system32
    14:27:30.350 AVAST engine scan C:\windows\system32\drivers
    14:27:40.994 AVAST engine scan C:\Users\Norman Norris
    14:32:53.788 AVAST engine scan C:\ProgramData
    14:34:29.990 Scan finished successfully
    14:42:10.073 Disk 0 MBR has been saved successfully to "C:\Users\Norman Norris\Desktop\MBR.dat"
    14:42:10.079 The log file has been saved successfully to "C:\Users\Norman Norris\Desktop\aswMBR.log"
  9. 29-11-2011  #9
    broni
    broni is offline Senior Member
    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"

    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: Uninstall & Remove McAfee, Symantec, Norton, AVG, Avast & More Antivirus and Security Applications and Programs
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.


    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  10. 30-11-2011  #10
    norman
    norman is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hey Broni, I can get the ComboFix to run and it restarts, then at the next box its telling me, "don't run any programs while making log." I left his running for 2 hours and still doesn't finish making the log?
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