My computer is infected with RC=3221225477

  1. #41
    norman is offline Senior Member

    no threats found it took all to run

  2. #42
    broni is offline Senior Member
    Your computer is clean

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:


    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.


    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.


    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): Safe Browsing Tool | WOT (Web of Trust). It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): Free Computer Security - Personal Software Inspector (PSI) - Secunia. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.

  3. #43
    norman is offline Senior Member
    I will do that Broni, I have my grand babie now. Thanks!

  4. #44
    broni is offline Senior Member
    No problem

  5. #45
    norman is offline Senior Member
    Just an F.Y.I when I ran the OLT a pop up window told me "Windows has encounter a citicial error and needs to restart." I don't know what error or what it caused by the OLT, dunno? Anyhow, sorry for the delay. Here is the Log:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Norman Norris
    ->Temp folder emptied: 40680 bytes
    ->Temporary Internet Files folder emptied: 4251759 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 6495734 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 470 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 12580 bytes
    %systemroot%\sysnative\config\systemprofile\AppDat a\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 66936 bytes

    Total Files Cleaned = 10.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Norman Norris
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb

    Error creating restore point.

    OTL by OldTimer - Version 3.2.31.0 log created on 12072011_131929

    Files\Folders moved on Reboot...
    C:\Users\Norman Norris\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Norman Norris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Z9O6SYXG\71056-my-computer-infected-rc-3221225477-a-5[2].htm moved successfully.
    C:\Users\Norman Norris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\58RF1AU9\fastbutton[1].htm moved successfully.
    C:\Users\Norman Norris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\58RF1AU9\login_status[1].htm moved successfully.
    File move failed. C:\windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...

  6. #46
    norman is offline Senior Member
    Well, my laptop seems to be back to normal. I will most definitely do all of the above. Thanks for be patience with me!

  7. #47
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Way to go!!
    Good luck and stay safe

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