Internet explorerer not working right

  1. #1
    mer1070 is offline Newbie

    Internet explorerer not working right

    I did all the read this first here are the logs:
    Malwarebytes' Anti-Malware 1.51.2.1300
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 8040

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    10/29/2011 7:04:53 AM
    mbam-log-2011-10-29 (07-04-53).txt

    Scan type: Quick scan
    Objects scanned: 156818
    Time elapsed: 6 minute(s), 7 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    GMER 1.0.15.15641 - GMER - Rootkit Detector and Remover
    Rootkit scan 2011-11-20 09:43:49
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 FUJITSU_MHV2080AH rev.00830096
    Running: 6ioq7uc9.exe; Driver: C:\DOCUME~1\MARGAR~1\LOCALS~1\Temp\kxtcipog.sys


    ---- System - GMER 1.0.15 ----

    SSDT 827428B0 ZwAlertResumeThread
    SSDT 82742970 ZwAlertThread
    SSDT 82759250 ZwAllocateVirtualMemory
    SSDT 82754610 ZwAssignProcessToJobObject
    SSDT 82756C80 ZwConnectPort
    SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xEF8E2130]
    SSDT 828573A0 ZwCreateMutant
    SSDT 82788B30 ZwCreateSymbolicLinkObject
    SSDT 82735888 ZwCreateThread
    SSDT 827546D0 ZwDebugActiveProcess
    SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xEF8E23B0]
    SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xEF8E2910]
    SSDT 8276ED00 ZwDuplicateObject
    SSDT 82744980 ZwFreeVirtualMemory
    SSDT 8279A328 ZwImpersonateAnonymousToken
    SSDT 82742830 ZwImpersonateThread
    SSDT 827906E0 ZwLoadDriver
    SSDT 8284DC78 ZwMapViewOfSection
    SSDT 828572E0 ZwOpenEvent
    SSDT 82754438 ZwOpenProcess
    SSDT 82759320 ZwOpenProcessToken
    SSDT 8278BAA0 ZwOpenSection
    SSDT 82762DB0 ZwOpenThread
    SSDT 82788C00 ZwProtectVirtualMemory
    SSDT 826966C8 ZwResumeThread
    SSDT 8273A208 ZwSetContextThread
    SSDT 8284DB68 ZwSetInformationProcess
    SSDT 8278B998 ZwSetSystemInformation
    SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xEF8E2B60]
    SSDT 8275E290 ZwSuspendProcess
    SSDT 82753480 ZwSuspendThread
    SSDT 82757C68 ZwTerminateProcess
    SSDT 827465E8 ZwTerminateThread
    SSDT 82759218 ZwUnmapViewOfSection
    SSDT 8273A288 ZwWriteVirtualMemory

    ---- Kernel code sections - GMER 1.0.15 ----

    ? SYMEFA.SYS The system cannot find the file specified. !
    init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF7E3FEBF]

    ---- User code sections - GMER 1.0.15 ----

    .text C:\WINDOWS\system32\SearchIndexer.exe[876] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

    ---- Devices - GMER 1.0.15 ----

    Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
    Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

    AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)
    AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
    AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
    AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

    Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)

    AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----

    aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
    Run date: 2011-11-20 10:04:28
    -----------------------------
    10:04:28.031 OS Version: Windows 5.1.2600 Service Pack 3
    10:04:28.031 Number of processors: 1 586 0x2402
    10:04:28.031 ComputerName: MADOFFICE UserName:
    10:04:33.421 Initialize success
    10:04:53.890 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
    10:04:53.890 Disk 0 Vendor: FUJITSU_MHV2080AH 00830096 Size: 76319MB BusType: 3
    10:04:55.921 Disk 0 MBR read successfully
    10:04:55.921 Disk 0 MBR scan
    10:04:55.937 Disk 0 unknown MBR code
    10:04:55.968 Disk 0 scanning sectors +156296385
    10:04:56.062 Disk 0 scanning C:\WINDOWS\system32\drivers
    10:05:11.187 Service scanning
    10:05:13.406 Modules scanning
    10:05:38.218 Disk 0 trace - called modules:
    10:05:38.265 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
    10:05:38.281 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x82b471f0]
    10:05:38.296 3 CLASSPNP.SYS[f8547fd7] -> nt!IofCallDriver -> \Device\0000007d[0x82b8b9e8]
    10:05:38.312 5 ACPI.sys[f83be620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x82b8bd98]
    10:05:38.890 Scan finished successfully
    10:05:58.937 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Margarita Medina\Desktop\MBR.dat"
    10:05:58.968 The log file has been saved successfully to "C:\Documents and Settings\Margarita Medina\Desktop\aswMBR.txt"


    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
    Run by Margarita Medina at 10:07:49 on 2011-11-20
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.147 [GMT -8:00]
    .
    AV: Norton Security Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Security Suite *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Norton Security Suite\Engine\3.8.3.6\ccSvcHst.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Security Suite\Engine\3.8.3.6\ccSvcHst.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Epson Software\Event Manager\EEventManager.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIG YA.EXE
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.comcast.net/
    uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavi lion&pf=laptop
    uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
    mURLSearchHooks: H - No File
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.3.6\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.3.6\IPSBHO.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.3.6\coIEPlg.dll
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Artisan 720(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatig ya.exe /fu "c:\windows\temp\E_SC5.tmp" /EF "HKCU"
    mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
    mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
    mRun: [DeleteLog] c:\windows\system32\oobe\DeleteLog.exe
    mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
    mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
    StartupFolder: c:\docume~1\margar~1\startm~1\programs\startup\eps ona~1.lnk - c:\documents and settings\margarita medina\local settings\temp\wzse0.tmp\common\epsonreg\EpsonReg.e xe
    StartupFolder: c:\docume~1\margar~1\startm~1\programs\startup\wkc alrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpp hot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\win dow~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    Trusted Zone: internet
    Trusted Zone: mcafee.com
    TCP: DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{95453000-0D94-4E0D-922E-829E38A2D2CA} : DhcpNameServer = 192.168.0.1
    Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton security suite\engine\3.8.3.6\CoIEPlg.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\margarita medina\application data\mozilla\firefox\profiles\ult6ca1t.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn. dll
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl. dll
    FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\030803 0.006\SymEFA.sys [2011-10-31 310320]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308030.00 6\BHDrvx86.sys [2011-10-31 259632]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308030. 006\cchpx86.sys [2011-10-31 467592]
    R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20111118. 030\IDSXpx86.sys [2011-11-19 356280]
    R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\3.8.3.6\ccSvcHst.exe [2011-10-31 117648]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-9 106104]
    R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFH WATI.sys [2005-8-22 231424]
    R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\2011111 9.016\naveng.sys [2011-11-19 86136]
    R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\2011111 9.016\navex15.sys [2011-11-19 1576312]
    S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
    S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\dr ivers\mbam.sys [2010-8-21 22216]
    S4 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-8-21 366152]
    .
    =============== Created Last 30 ================
    .
    2011-11-19 19:47:08 77824 ----a-w- c:\windows\system32\EBAPI.dll
    2011-11-19 19:47:08 65536 ----a-w- c:\windows\system32\EEBUtil.dll
    2011-11-19 19:47:08 55808 ----a-w- c:\windows\system32\EEBSDKIF.dll
    2011-11-19 19:47:08 135168 ----a-w- c:\windows\system32\EEBAPI.dll
    2011-11-19 19:47:08 110592 ----a-w- c:\windows\system32\EEBDSCVR.dll
    2011-11-19 19:44:20 475410 ----a-w- c:\windows\system32\ensppmon.dll
    2011-11-19 19:44:20 475410 ----a-w- c:\windows\system32\enppmon.dll
    2011-11-19 19:44:20 458129 ----a-w- c:\windows\system32\ensppui.dll
    2011-11-19 19:44:20 458129 ----a-w- c:\windows\system32\enppui.dll
    2011-11-19 19:44:20 249344 ----a-w- c:\windows\system32\enspres.dll
    2011-11-19 19:44:20 249344 ----a-w- c:\windows\system32\enpres.dll
    2011-11-19 19:44:19 -------- d-----w- c:\program files\EpsonNet
    2011-11-19 19:43:55 -------- d-----w- c:\program files\common files\EPSON
    2011-11-19 19:43:04 93696 ----a-w- c:\windows\system32\E_FLBGYA.DLL
    2011-11-19 19:43:04 63488 ----a-w- c:\windows\system32\E_FD4BGYA.DLL
    2011-11-19 19:41:39 -------- d-----w- c:\documents and settings\all users\application data\EPSON
    2011-11-19 19:40:33 -------- d-----w- c:\program files\Epson Software
    2011-11-19 19:38:29 132560 ----a-w- c:\windows\system32\esdevapp.exe
    2011-11-19 19:38:29 12800 ----a-w- c:\windows\system32\escdev.dll
    2011-11-19 19:38:28 342016 ----a-w- c:\windows\system32\eswiaud.dll
    2011-11-19 19:38:21 -------- d-----w- c:\program files\epson
    2011-11-13 17:57:56 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
    2011-11-12 15:28:00 215920 ----a-w- c:\windows\system32\muweb.dll
    2011-11-12 15:28:00 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
    2011-11-12 15:27:59 274288 ----a-w- c:\windows\system32\mucltui.dll
    2011-11-11 22:41:49 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-11-11 22:01:01 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
    2011-11-11 22:01:00 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
    2011-11-11 22:01:00 801752 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
    2011-11-11 22:01:00 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
    2011-11-11 22:01:00 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
    2011-11-11 22:01:00 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
    2011-11-11 22:01:00 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
    2011-11-11 22:01:00 1989592 ----a-w- c:\program files\mozilla firefox\mozjs.dll
    2011-11-11 22:01:00 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
    2011-11-11 22:01:00 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
    2011-11-07 03:31:41 -------- d-----w- c:\program files\MSECache
    2011-11-03 14:59:54 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys
    2011-10-31 21:11:02 48760 ----a-w- c:\windows\system32\drivers\n360\0308030.006\symnd isv.sys
    2011-10-31 21:11:02 217464 ----a-w- c:\windows\system32\drivers\n360\0308030.006\symtd i.sys
    2011-10-31 21:11:01 89976 ----a-w- c:\windows\system32\drivers\n360\0308030.006\symfw .sys
    2011-10-31 21:11:01 43696 ----a-w- c:\windows\system32\drivers\n360\0308030.006\srtsp x.sys
    2011-10-31 21:11:01 36472 ----a-w- c:\windows\system32\drivers\n360\0308030.006\symnd is.sys
    2011-10-31 21:11:01 33144 ----a-w- c:\windows\system32\drivers\n360\0308030.006\symid s.sys
    2011-10-31 21:11:01 310320 ----a-w- c:\windows\system32\drivers\n360\0308030.006\SymEF A.sys
    2011-10-31 21:11:01 308272 ----a-w- c:\windows\system32\drivers\n360\0308030.006\srtsp .sys
    2011-10-31 21:11:00 467592 ----a-w- c:\windows\system32\drivers\n360\0308030.006\cchpx 86.sys
    2011-10-31 21:11:00 259632 ----a-w- c:\windows\system32\drivers\n360\0308030.006\BHDrv x86.sys
    2011-10-31 21:10:04 -------- d-----w- c:\windows\system32\drivers\n360\0308030.006
    .
    ==================== Find3M ====================
    .
    2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
    2011-09-26 18:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
    2011-09-26 18:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
    2011-09-26 18:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
    2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
    2011-09-01 00:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-08-22 23:48:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
    .
    ============= FINISH: 10:09:24.73 ===============

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/21/2007 3:06:33 PM
    System Uptime: 11/20/2011 9:46:49 AM (1 hours ago)
    .
    Motherboard: Hewlett-Packard | | 309B
    Processor: AMD Turion(tm) 64 Mobile Technology ML-32 | U23 | 1575/mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 66 GiB total, 42.36 GiB free.
    D: is FIXED (FAT32) - 8 GiB total, 0.518 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP129: 9/4/2011 6:22:29 PM - Removed SUPERAntiSpyware Free Edition
    RP130: 9/4/2011 7:15:44 PM - Software Distribution Service 3.0
    RP131: 9/6/2011 10:11:21 AM - System Checkpoint
    RP132: 9/10/2011 7:39:30 AM - Software Distribution Service 3.0
    RP133: 9/24/2011 7:42:20 AM - Software Distribution Service 3.0
    RP134: 9/25/2011 10:05:43 AM - System Checkpoint
    RP135: 10/2/2011 1:29:12 PM - Software Distribution Service 3.0
    RP136: 10/13/2011 6:50:46 AM - Software Distribution Service 3.0
    RP137: 10/16/2011 4:18:37 PM - Software Distribution Service 3.0
    RP138: 10/19/2011 6:27:49 AM - Software Distribution Service 3.0
    RP139: 10/29/2011 6:27:01 AM - Software Distribution Service 3.0
    RP140: 11/6/2011 7:32:21 PM - Installed Microsoft Office PowerPoint Viewer 2007 (English)
    RP141: 11/10/2011 8:50:51 AM - Software Distribution Service 3.0
    RP142: 11/11/2011 1:06:38 PM - Software Distribution Service 3.0
    RP143: 11/13/2011 9:57:23 AM - Software Distribution Service 3.0
    RP144: 11/13/2011 10:43:17 AM - Software Distribution Service 3.0
    RP145: 11/19/2011 11:40:22 AM - Installed Epson Event Manager
    RP146: 11/19/2011 11:44:18 AM - Installed EpsonNet Print
    RP147: 11/19/2011 11:44:53 AM - Installed EpsonNet Setup 3.3
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 7.0
    Adobe Shockwave Player 11.5
    Athlon 64 Processor Driver
    ATI Control Panel
    ATI Display Driver
    BadCopy Pro
    BufferChm
    CCleaner
    Conexant AC-Link Audio
    CP_AtenaShokunin1Config
    CP_CalendarTemplates1
    cp_LightScribeConfig
    cp_OnlineProjectsConfig
    CP_Package_Basic1
    CP_Package_Variety1
    CP_Package_Variety2
    CP_Package_Variety3
    CP_Panorama1Config
    cp_PosterPrintConfig
    cp_UpdateProjectsConfig
    CueTour
    Customer Experience Enhancement
    Destinations
    DeviceManagementQFolder
    DVD Decrypter (Remove Only)
    DVD Shrink 3.2
    EPSON Artisan 720 Series Printer Uninstall
    Epson Event Manager
    EPSON Scan
    EpsonNet Print
    EpsonNet Setup 3.3
    FullDPAppQFolder
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Help and Support
    HP Imaging Device Functions 6.0
    HP Photosmart Premier Software 6.0
    HP Product Detection
    HP QuickPlay 2.0
    HP Rhapsody
    HP Update
    HP User Guides--System Recovery
    HP User Guides 0026
    HP Wireless Assistant 2.00 C1
    HpSdpAppCoreApp
    InstantShareAlert
    InstantShareDevices
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 17
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    LightScribe 1.4.56.1
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2572067)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2006
    Microsoft National Language Support Downlevel APIs
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Works
    Mozilla Firefox 8.0 (x86 en-US)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    muvee autoProducer 4.5
    Netscape Browser (remove only)
    NetWaiting
    Norton Security Suite
    Office 2003 Trial Assistant
    OptionalContentQFolder
    PhotoGallery
    Quick Launch Buttons 5.20 F2
    RandMap
    RealPlayer Basic
    REALTEK Gigabit and Fast Ethernet NIC Driver
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    SkinsHP1
    Soft Data Fax Modem with SmartCP
    Sonic Audio Module
    Sonic Copy Module
    Sonic Data Module
    Sonic Express Labeler
    Sonic MyDVD Plus
    Sonic Update Manager
    Sonic_PrimoSDK
    Spelling Dictionaries For Adobe Reader Package
    Synaptics Pointing Device Driver
    Texas Instruments PCIxx21/x515/xx12 drivers.
    TIPCI
    TourSetup
    Unload
    Update for Microsoft Windows (KB971513)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB975364)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows Internet Explorer 8 (KB982664)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2492386)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676-v2)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Viewpoint Media Player (Remove Only)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WebFldrs XP
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Search 4.0
    Windows XP Service Pack 3
    Wireless Home Network Setup
    .
    ==== Event Viewer Messages From Past Week ========
    .
    11/19/2011 10:24:41 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    11/19/2011 10:24:34 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
    11/14/2011 8:10:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Lbd
    11/13/2011 946 AM, error: NetBT [4307] - Initialization failed because the transport refused to open initial Addresses.
    11/13/2011 10:04:43 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000000D' while processing the file 'BOOT.INI' on the volume 'HarddiskVolume3'. It has stopped monitoring the volume.
    .
    ==== End Of File ===========================

  2. #2
    broni is offline Senior Member
    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    ================================================== ================

    Internet explorerer not working right



    More details please.

  3. #3
    mer1070 is offline Newbie
    internet exploerer sometimes is not responding and also takes a long time to load

  4. #4
    broni is offline Senior Member
    Open IE, go Tools>Internet options>Advanced tab, click on "Reset" button.
    Restart IE and let me know how it goes.

  5. #5
    mer1070 is offline Newbie
    it is working good now than you

  6. #6
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Well done

    Good luck!

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