This came up while trying to do system restore on my acer aspire. I cannot not open any files not even my norton, the computer starts virus scanning as soon as I start up wanting me to fix with the program that is scanning my computer. I can't open anything without it telling me It has a virus. I can't even work in safe mode and scan.... any suggestions? anyone?? please!

Try Last known good configuration that worked from the F8 Safe Mode selection menu, see if that fixes it.

Originally Posted by Ztruker

Try Last known good configuration that worked from the F8 Safe Mode selection menu, see if that fixes it.

Yes, I have tried all the ways using F8 mode. i was hoping safe mode with networking i could download a virus repair but i just keep getting alerts telling me everything i click on has a virus and cannot be run...

I have moved your post to the Spyware, Adware, Viruses and HijackThis Logs
forum for review by our Security Personnel.

Unless you are otherwise directed by the Security Personnel, follow the instructions here-> HiJackThis prerequisites. There are important measures outlined here
which affect and "optimize" the outcome of your HJT log.

Then post your (new) log in this thread (as a reply) indicating that it's a new log based upon the prerequisites outlined above.

From this point on, only the authorized Security Personnel (and yourself) will be able to post instructions/replies into your thread.

Welcome aboard

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running tools or applying updates other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

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Let's see, if we can look at your computer booting from an external source.

Please download OTLPE (filesize 120,9 MB)

• When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
• Reboot your system using the boot CD you just created.
  
  • Note : If you do not know how to set your computer to boot from CD follow the steps HERE
• Your system should now display a REATOGO-X-PE desktop.
• Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
• Double-click on the OTLPE icon.
• When asked Do you wish to load the remote registry, select Yes
• When asked Do you wish to load remote user profile(s) for scanning, select Yes
• Ensure the box Automatically Load All Remaining Users" is checked and press OK
• OTL should now start.
• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive if you do not have internet connection on this system
• Please post the contents of the OTL.txt file in your reply.