Completed steps, here are my logs..what's next?

  1. #1
    lotofoa is offline Newbie

    Completed steps, here are my logs..what's next?

    1. MBR
    ----------------------------------------------------------------------------------
    3ÀŽÐ¼ |ûŽÀŽØ‹ô¿ ¹ üó¤ê` RecoveryMgr èL#
    W ÿÿÿÿÿÿÿÿ†L½¾0¬´3ÛÍ
    Àuõã þSSèm ë6¸_fºQPH_Í€ãt ë$‹lúf¡¿T±òf¯ût
    ¡= ƒø$væ°„Àu»Æ}f‹7f‹>,f;÷t€Ãsîë»(ë»Â}€ü x€Ãsõëþfÿwè ÿäÈ ´²€ÍŠÁ$?þÆŠØöæÀé†ÍA‘÷á9V‹V‹Fs÷ñ‘’öó†ÍÀáÌA Šð¸» |†&ëƒÄRPh |jj‹ô¸ B²€ÍÉ PS»*$ˆGä`<àt<t<*t <6t<8t„Àyfƒ' ëþˆ[Xê ¬$5 € ! ~%  8 ~&þÿÿ @ ¨F# þÿÿþÿÿ èL# Àò þÿÿ þÿÿ ¨?%°: Uª

    2. aswMBR
    ----------------------------------------------------------------------------------
    aswMBR version 0.9.6.399 Copyright(c) 2011 AVAST Software
    Run date: 2011-06-15 00:29:33
    -----------------------------
    00:29:33.333 OS Version: Windows x64 6.1.7600
    00:29:33.333 Number of processors: 2 586 0x603
    00:29:33.333 ComputerName: OWNER-PC UserName: owner
    00:29:36.235 Initialize success
    00:29:44.269 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
    00:29:44.269 Disk 0 Vendor: ST9320423AS 0006HPM1 Size: 305245MB BusType: 11
    00:29:46.297 Disk 0 MBR read successfully
    00:29:46.313 Disk 0 MBR scan
    00:29:46.313 Disk 0 unknown MBR code
    00:29:46.313 Service scanning
    00:29:47.685 Disk 0 trace - called modules:
    00:29:47.701 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
    00:29:47.701 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004315060]
    00:29:47.717 3 CLASSPNP.SYS[fffff8800194243f] -> nt!IofCallDriver -> [0xfffffa8004310040]
    00:29:47.717 5 hpdskflt.sys[fffff880015f3289] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004300680]
    00:29:47.732 Scan finished successfully
    00:30:18.776 Disk 0 MBR has been saved successfully to "C:\Users\owner\Desktop\MBR.dat"
    00:30:18.792 The log file has been saved successfully to "C:\Users\owner\Desktop\aswMBR.txt"

    3. GMER.log
    ----------------------------------------------------------------------------------
    GMER 1.0.15.15640 - GMER - Rootkit Detector and Remover
    Rootkit scan 2011-06-15 00:55:19
    Windows 6.1.7600
    Running: download[1].exe


    ---- Registry - GMER 1.0.15 ----

    Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Par ameters\Keys\000c43643680
    Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Paramet ers\Keys\000c43643680 (not active ControlSet)

    ---- EOF - GMER 1.0.15 ----

    4a. Attach
    -----------------------------------------------------------------------------------
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-12.02)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 7/5/2010 7:37:03 PM
    System Uptime: 6/14/2011 11:57:18 PM (1 hours ago)
    .
    Motherboard: Hewlett-Packard | | 144E
    Processor: AMD Turion(tm) II P520 Dual-Core Processor | Socket S1G4 | 2300/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 282 GiB total, 228.218 GiB free.
    D: is FIXED (NTFS) - 16 GiB total, 2.247 GiB free.
    E: is FIXED (FAT32) - 0 GiB total, 0.091 GiB free.
    F: is CDROM (UDF)
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
    Description: Lexmark X422
    Device ID: ROOT\IMAGE\0000
    Manufacturer: Lexmark
    Name: Lexmark X422
    PNP Device ID: ROOT\IMAGE\0000
    Service: usbscan
    .
    ==== System Restore Points ===================
    .
    RP110: 5/4/2011 8:20:13 AM - Windows Update
    RP111: 5/6/2011 1:36:27 AM - Windows Update
    RP112: 5/10/2011 6:36:31 PM - Windows Update
    RP113: 5/12/2011 3:00:12 AM - Windows Update
    RP114: 5/13/2011 1:02:01 PM - Windows Update
    RP115: 5/16/2011 3:00:14 AM - Windows Update
    RP116: 5/17/2011 10:35:04 PM - Windows Update
    RP117: 5/20/2011 2:20:51 AM - Windows Update
    RP118: 5/24/2011 7:14:30 AM - Windows Update
    RP119: 5/24/2011 6:18:28 PM - Windows Update
    RP120: 5/25/2011 10:03:41 PM - Windows Update
    RP121: 5/27/2011 5:04:44 AM - Windows Update
    RP123: 5/27/2011 11:33:53 PM - Windows Defender Checkpoint
    RP124: 5/28/2011 3:00:10 AM - Windows Update
    RP125: 5/31/2011 6:42:19 PM - Windows Update
    RP126: 6/3/2011 9:33:15 AM - Windows Update
    RP127: 6/7/2011 11:11:02 PM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Acrobat.com
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.4.4 MUI
    Adobe Shockwave Player
    Alcor Micro USB Card Reader
    AMD USB Filter Driver
    Apple Application Support
    Apple Software Update
    Atheros Driver Installation Program
    Bing Bar
    Bing Rewards Client Installer
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    CinemaNow Media Manager
    Compatibility Pack for the 2007 Office system
    CyberLink DVD Suite
    D3DX10
    Digital DJ Pro 1.7.0
    DVD Menu Pack for HP MediaSmart Video
    DVDVideoSoftTB Toolbar
    Energy Star Digital Logo
    ESU for Microsoft Windows 7
    Free Audio CD Burner version 1.4.7
    Free YouTube to MP3 Converter version 3.9.35.324
    Freeze.com NetAssistant
    Graboid Video 2.02
    HP Advisor
    HP Customer Experience Enhancements
    HP MediaSmart CinemaNow 2.0
    HP MediaSmart DVD
    HP MediaSmart Internet TV
    HP MediaSmart Music
    HP MediaSmart Photo
    HP MediaSmart Video
    HP MediaSmart Webcam
    HP Photo Creations
    HP Power Plan Utility
    HP QuickWeb Installer
    HP Setup
    HP Software Framework
    HP Support Assistant
    HP Update
    HP User Guides 0182
    HPAsset component for HP Active Support Library
    Hulu Desktop
    IDT Audio
    Java Auto Updater
    Java(TM) 6 Update 20
    Junk Mail filter update
    LabelPrint
    LightScribe System Software
    Malwarebytes' Anti-Malware version 1.51.0.1200
    Microsoft Office Click-to-Run 2010
    Microsoft Office Home and Business 2010 - English
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Suite Activation Assistant
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft UI Engine
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    Microsoft WSE 3.0 Runtime
    Movie Theme Pack for HP MediaSmart Video
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 and SOAP Toolkit 3.0
    NetAssistant
    PC Speed Maximizer v2.2
    PhotoNow!
    Power2Go
    PowerDirector
    PriceGong 2.1.0
    QuickTime
    Realtek Ethernet Controller Driver For Windows Vista and Later
    Recovery Manager
    Roxio CinemaNow 2.0
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Shop to Win 2
    Simppull Toolbar (Remove Toolbar Only)
    Skype™ 5.0
    Spy Sweeper Core
    Surf Canyon Search Engine Assistant
    The Weather Channel Desktop 6
    Uninstall 1.0.0.1
    VLC media player 1.0.1
    WeatherBug
    Webroot AntiVirus with Spy Sweeper
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/9/2011 1:38:44 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
    6/9/2011 1:38:44 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error: An instance of the service is already running.
    6/9/2011 1:38:44 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
    6/9/2011 1:37:44 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/9/2011 1:36:44 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/11/2011 10:18:57 PM, Error: Service Control Manager [7023] - The iPod Service service terminated with the following error: %%-2147417831
    .
    ==== End Of File ===========================

    4b. DDS
    -------------------------------------------------------------------------------------
    .
    DDS (Ver_2011-06-12.02) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by owner at 0:30:47 on 2011-06-15
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3835.2529 [GMT -6:00]
    .
    AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {3A033352-45FD-579C-DF47-2D2DA7A56A3D}
    SP: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {8162D2B6-63C7-5812-E5F7-165FDC222080}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.ex e
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
    C:\Program Files (x86)\PC Speed Maximizer\Startw3i.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Webroot\WebrootSecurity\SSU.EXE
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWow64\Macromed\Flash\FlashUtil10e.ex e
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\owner\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\FKTZY3CO\aswMBR[1].exe
    c:\program files\windows defender\MpCmdRun.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://g.live.com/1rewlive4startup/home
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: H - No File
    uURLSearchHooks: NetAssistantBHO Class: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll
    mURLSearchHooks: H - No File
    mWinlogon: Userinit=userinit.exe,
    BHO: MRI_DISABLED - No File
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO: PriceGongBHO Class: {1631550f-191d-4826-b069-d9439253d926} - C:\Program Files (x86)\PriceGong\2.1.0\PriceGongIE.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Shop to Win 2: {20fec4e7-f7b7-438b-8191-33d2efc5ebea} - C:\Program Files (x86)\Shop to Win 2\ShoppingBHO.dll
    BHO: Surf Canyon Search Engine Assistant: {5ab7104a-b71f-49ad-9154-f7f8806ae848} - C:\Program Files (x86)\Surf Canyon\surfcanyon.dll
    BHO: Simppull Toolbar: {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files (x86)\simppulltoolbar\simppulldx.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Updater For Simppull Toolbar: {c4b8bab4-1667-11df-a242-ba9455d89593} - C:\Program Files (x86)\simppulltoolbar\auxi\simppulltoolbAu.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: NetAssistantBHO Class: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll
    BHO: {E4E6BF2A-1667-11DF-A01F-1F9655D89593} - No File
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInsta nce.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    TB: Simppull Toolbar: {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files (x86)\simppulltoolbar\simppulldx.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    uRun: [Weather] "C:\Program Files (x86)\AWS\WeatherBug\Weather.exe" 1
    uRun: [PC Speed Maximizer] "C:\Program Files (x86)\PC Speed Maximizer\SPMStarter.exe"
    uRun: [SPMTray] "C:\Program Files (x86)\PC Speed Maximizer\SPMTray.exe"
    uRun: [Startw3i] "C:\Program Files (x86)\PC Speed Maximizer\Startw3i.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
    uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
    IE: Free YouTube to Mp3 Converter - C:\Users\owner\AppData\Roaming\DVDVideoSoftIEHelpe rs\freeyoutubetomp3converter.htm
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    TCP: DhcpNameServer = 192.168.15.1
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88} : DhcpNameServer = 192.168.15.1
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\1757D6D697245414259313D27657563747 : DhcpNameServer = 192.168.7.254
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\2516D6E61675966496D27657563747 : DhcpNameServer = 68.87.85.102 68.87.69.150
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\25D484C47455543545 : DhcpNameServer = 68.87.77.130
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\2656C6B696E6534376 : DhcpNameServer = 192.168.2.1
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\4656661657C647 : DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\7457563747F5143636563737 : DhcpNameServer = 208.67.222.222 208.67.220.220
    TCP: Interfaces\{DEC21DAC-3E2E-4377-8BAF-F34795AE0F88}\C696E6B6379737 : DhcpNameServer = 192.168.1.1
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: MRI_DISABLED - No File
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO-X64: 0x1 - No File
    BHO-X64: PriceGongBHO Class: {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files (x86)\PriceGong\2.1.0\PriceGongIE.dll
    BHO-X64: PriceGong - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Shop to Win 2: {20FEC4E7-F7B7-438B-8191-33D2EFC5EBEA} - C:\Program Files (x86)\Shop to Win 2\ShoppingBHO.dll
    BHO-X64: Freecause Shopping BHO - No File
    BHO-X64: Surf Canyon Search Engine Assistant: {5AB7104A-B71F-49AD-9154-F7F8806AE848} - C:\Program Files (x86)\Surf Canyon\surfcanyon.dll
    BHO-X64: IE BHO Utility - No File
    BHO-X64: Simppull Toolbar: {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files (x86)\simppulltoolbar\simppulldx.dll
    BHO-X64: Simppull Toolbar - No File
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Updater For Simppull Toolbar: {C4B8BAB4-1667-11DF-A242-BA9455D89593} - C:\Program Files (x86)\simppulltoolbar\auxi\simppulltoolbAu.dll
    BHO-X64: Updater For Simppull Toolbar - No File
    BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: NetAssistantBHO Class: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll
    BHO-X64: NetAssistantBHO - No File
    BHO-X64: {E4E6BF2A-1667-11DF-A01F-1F9655D89593} - No File
    BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInsta nce.dll
    TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    TB-X64: Simppull Toolbar: {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files (x86)\simppulltoolbar\simppulldx.dll
    TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 ssfs0bbc;ssfs0bbc;C:\Windows\system32\DRIVERS\ssfs 0bbc.sys --> C:\Windows\system32\DRIVERS\ssfs0bbc.sys [?]
    R1 DVMIO;DeviceVM IO Service;C:\Windows\system32\DRIVERS\dvmio.sys --> C:\Windows\system32\DRIVERS\dvmio.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
    R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe [2009-11-6 4048240]
    R2 WRConsumerService;Webroot Client Service;C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.ex e [2010-7-5 1201640]
    R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atip mdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
    R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atik mpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
    R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sy s --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftpla ylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftr edirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh .sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework6 4\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 AmUStor;AM USB Stroage Driver;C:\Windows\system32\drivers\AmUStor.SYS --> C:\Windows\system32\drivers\AmUStor.SYS [?]
    S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
    S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssflt r.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
    S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
    S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EX E [2010-1-9 4925184]
    S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VS TAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VS TDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVER S\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    S4 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileReposi tory\stwrt64.inf_amd64_neutral_471277d5d45019ea\AE STSr64.exe [2010-5-12 89600]
    S4 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    S4 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-2-26 127984]
    S4 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\QuickWeb\QW.SYS\config\DVMExpor tService.exe [2010-3-12 338168]
    S4 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-1-27 102968]
    S4 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
    S4 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
    .
    =============== Created Last 30 ================
    .
    2011-06-15 05:52:16 -------- d--h--w- C:\Users\owner\AppData\Roaming\Malwarebytes
    2011-06-15 05:52:05 39984 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
    2011-06-15 05:52:04 -------- d--h--w- C:\ProgramData\Malwarebytes
    2011-06-15 05:52:01 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-06-15 05:52:00 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2011-06-03 15:33:48 8718160 ---ha-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DAEF5266-E11F-41D0-9277-D722AD11CD6C}\mpengine.dll
    2011-06-01 22:55:11 -------- d--h--w- C:\Program Files\iPod
    2011-06-01 22:55:10 -------- d--h--w- C:\Program Files\iTunes
    2011-06-01 22:55:10 -------- d--h--w- C:\Program Files (x86)\iTunes
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
    2011-06-01 22:52:16 159744 ---ha-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll
    2011-06-01 22:48:54 -------- d--h--w- C:\Program Files\Bonjour
    2011-06-01 22:48:54 -------- d--h--w- C:\Program Files (x86)\Bonjour
    2011-05-25 0051 27008 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
    .
    ==================== Find3M ====================
    .
    2011-04-15 07:22:12 0 ---ha-w- C:\Windows\SysWow64\sho666.tmp
    2011-04-09 06:58:56 142336 ----a-w- C:\Windows\System32\poqexec.exe
    2011-04-09 06:45:48 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2011-04-09 06:13:06 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2011-04-09 06:13:06 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2011-04-09 0538 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
    2011-04-06 22:26:58 96544 ----a-w- C:\Windows\System32\dnssd.dll
    2011-04-06 22:26:58 69408 ----a-w- C:\Windows\System32\jdns_sd.dll
    2011-04-06 22:26:58 237856 ----a-w- C:\Windows\System32\dnssdX.dll
    2011-04-06 22:26:58 119584 ----a-w- C:\Windows\System32\dns-sd.exe
    2011-04-06 22:20:16 91424 ---ha-w- C:\Windows\SysWow64\dnssd.dll
    2011-04-06 22:20:16 75040 ---ha-w- C:\Windows\SysWow64\jdns_sd.dll
    2011-04-06 22:20:16 197920 ---ha-w- C:\Windows\SysWow64\dnssdX.dll
    2011-04-06 22:20:16 107808 ---ha-w- C:\Windows\SysWow64\dns-sd.exe
    2011-03-29 03:32:44 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
    2011-03-29 03:32:29 99328 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
    2011-03-29 03:32:20 324608 ----a-w- C:\Windows\System32\drivers\usbport.sys
    2011-03-29 03:32:16 52224 ----a-w- C:\Windows\System32\drivers\usbehci.sys
    2011-03-29 03:32:16 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
    2011-03-29 03:32:13 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
    2011-03-29 03:32:09 7936 ----a-w- C:\Windows\System32\drivers\usbd.sys
    .
    ============= FINISH: 0:31:32.22 ===============

  2. #2
    broni is offline Senior Member
    Welcome aboard

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    ================================================== =============

    You're not saying what the issues are.
    Malwarebytes log is missing.

  3. #3
    lotofoa is offline Newbie
    I apologize. The problem is all my files are gone, even my whole entire desktop. It's just a black screen. The only thing that works is the internet.
    Here is the missing log

    5. mbam

    Malwarebytes' Anti-Malware 1.51.0.1200
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 6884

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    6/17/2011 9:46:40 PM
    mbam-log-2011-06-17 (21-46-40).txt

    Scan type: Quick scan
    Objects scanned: 161958
    Time elapsed: 2 minute(s), 35 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  4. #4
    broni is offline Senior Member
    Please, always provide detailed info.

    What exact files are missing?

  5. #5
    lotofoa is offline Newbie
    Ok sorry, I'm not good with computers.
    All of the content in my libraries does not show. Like my pictures, documents, etc.
    I also don't have access to any program such as iTunes, Windows Media, the calculator, etc.
    I keep getting messages like "RAM memory usage is critically high" and something mentioning limited space on disks.

  6. #6
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Let's see, if we can recover your missing features.
    Download and run UnHide

Closed Thread