I've had my computer for about two and a half years, and I've never really had any problems with it. I have two "users" on my computer, my dads and mine. Mine is working fine, but my dads has a "virus." When i go onto my dads user, a pop-up comes up with a virus program i've never downloaded called "Spyware Protection, designed to protect", let alone seen, saying i need to scan right away, for a virus has infected my computer.Also, a little pop up in the right hand corner of my desktop is constantly popping up saying "File fdm.exe is infected by W32/Blaster.worm, Please scan right away." And yes, i have already downloaded Malware and Trend Micro system, and even if i wanted to use them, it does'nt let me. It opens for a split second and then closes and says the same thing in the bottom right corner. Nothing else opens, only the virus protection I've never heard of, and that is also popping up constantly starting the scan by itself, and i don't want to let it do the scan in case its a virus, and it also says "child porn" (which has never been accessed) or "email" has infected my computer, and i have never, ever accessed child porn,let alone any bad sites itself, so it cannot be. Please help, im so confused!![]()
Welcome aboard
Please, complete all steps listed here: HERE
Run all tools from yours, not your dad account.
Please, observe following rules:
- Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
- If you're stuck, or you're not sure about certain step, always ask before doing anything else.
- Please refrain from running tools or applying updates other than those I suggest.
- Never run more than one scan at a time.
- Keep updating me regarding your computer behavior, good, or bad.
- The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
- If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
- I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
Okay, thanks. My dads user has been still the same, i can now open internet, but no other programs, not even "notepad" or "paint." I recently was given a disk from my dad called "Verbatim" and I tried to run it on my account to try it out, and it said i can only run it on my administrators account, which is my dads, so i went on my dads and it the diskdrive would'nt open, but it would open fine on my account.
Did you try the above?Please, complete all steps listed here: HERE
Run all tools from yours, not your dad account.