Infected PC
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Infected PC
I recieved an email from an old contact today asking me to stop sending him spam emails. These are apparently being sent unknowingly from my personal email account. I am using Thunderbird (current version) as my email program, using Eset SmartSecurity for virus protection, running WinXP Pro. All software is current and up to date. I have run virus scan several times with nothing detected. Have run SpyBot and Malware Bytes. Spyboy found a few things, malware bytes found nothing. Not sure what to do next. Can you help please?
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Do you see those emails in your "Sent" folder?
If not, then it's not your fault.
Someone else computer, which has your address in their address book, is infected.
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No I do not see anything in my sent items folder. I do however routinely see Message Delivery Failure notifications in my In Box. The email addresses that are targeted by these messages are old email accounts that no longer exist or were parts of old mail lists that I had. Those addresses appear with a "3c" in front of them. This is bizarre.
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If you want to....
Please, complete all steps listed here: HERE
Please, observe following rules:
- Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
- If you're stuck, or you're not sure about certain step, always ask before doing anything else.
- Please refrain from running tools or applying updates other than those I suggest.
- Never run more than one scan at a time.
- Keep updating me regarding your computer behavior, good, or bad.
- The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
- If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
- I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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More on this. I just logged into the Comcast Mail client through the Comcast website and voila, there are 196 items in the sent folder. None of these initiated by me. What could this mean?
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Follow my previous reply.
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Ran the various tools as suggested. Here are the logs:
MalwareBytes Log
Malwarebytes' Anti-Malware 1.50.1.1100
Malwarebytes
Database version: 6422
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
4/22/2011 7:45:26 PM
mbam-log-2011-04-22 (19-45-26).txt
Scan type: Quick scan
Objects scanned: 156399
Time elapsed: 3 minute(s), 3 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
GMER Log:
GMER 1.0.15.15570 - GMER - Rootkit Detector and Remover
Rootkit scan 2011-04-22 21:44:22
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\0000006a ST380013AS rev.3.05
Running: bcqwrs3s.exe; Driver: C:\DOCUME~1\Mark\LOCALS~1\Temp\pxtdapoc.sys
---- System - GMER 1.0.15 ----
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwAssignProcessToJobObject [0x9CE0E610]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwDebugActiveProcess [0x9CE0EC10]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwDuplicateObject [0x9CE0E730]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwOpenProcess [0x9CE0E4B0]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwOpenThread [0x9CE0E570]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwProtectVirtualMemory [0x9CE0E6D0]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwQueueApcThread [0x9CE0E790]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwSetContextThread [0x9CE0E690]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwSetInformationThread [0x9CE0E650]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwSetSecurityObject [0x9CE0E7D0]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwSuspendProcess [0x9CE0E510]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwSuspendThread [0x9CE0E590]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwTerminateProcess [0x9CE0E4D0]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwTerminateThread [0x9CE0E5D0]
SSDT \SystemRoot\system32\DRIVERS\ehdrv.sys (ESET Helper driver/ESET) ZwWriteVirtualMemory [0x9CE0E750]
---- Kernel code sections - GMER 1.0.15 ----
.text C:\WINDOWS\system32\DRIVERS\ati2mtag.sys section is writeable [0xB84F6000, 0x275B27, 0xE8000020]
init C:\WINDOWS\system32\drivers\Senfilt.sys entry point in "init" section [0xA8EC1A80]
---- User code sections - GMER 1.0.15 ----
.text C:\WINDOWS\system32\SearchIndexer.exe[716] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)
.text C:\Program Files\ESET\ESET Smart Security\ekrn.exe[1980] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 4 Bytes [C2, 04, 00, 00]
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\Ntfs \Ntfs eamon.sys (Amon monitor/ESET)
AttachedDevice \Driver\Tcpip \Device\Ip epfwtdi.sys (ESET Personal Firewall TDI filter/ESET)
AttachedDevice \Driver\Tcpip \Device\Tcp epfwtdi.sys (ESET Personal Firewall TDI filter/ESET)
AttachedDevice \Driver\Tcpip \Device\Udp epfwtdi.sys (ESET Personal Firewall TDI filter/ESET)
AttachedDevice \Driver\Tcpip \Device\RawIp epfwtdi.sys (ESET Personal Firewall TDI filter/ESET)
AttachedDevice \FileSystem\Fastfat \Fat eamon.sys (Amon monitor/ESET)
---- EOF - GMER 1.0.15 ----
MBR Check Log:
MBRCheck, version 1.2.3
(c) 2010, AD
Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x00000ffd
Kernel Drivers (total 146):
0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
0x806E5000 \WINDOWS\system32\hal.dll
0xBA5A8000 \WINDOWS\system32\KDCOM.DLL
0xBA4B8000 \WINDOWS\system32\BOOTVID.dll
0xB9F79000 ACPI.sys
0xBA5AA000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xB9F68000 pci.sys
0xBA0A8000 isapnp.sys
0xBA0B8000 ohci1394.sys
0xBA0C8000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xBA670000 pciide.sys
0xBA328000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xBA0D8000 MountMgr.sys
0xB9F49000 ftdisk.sys
0xBA5AC000 dmload.sys
0xB9F23000 dmio.sys
0xBA330000 PartMgr.sys
0xBA0E8000 VolSnap.sys
0xB9F0B000 atapi.sys
0xB9EF2000 nvata.sys
0xBA0F8000 disk.sys
0xBA108000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xB9ED2000 fltmgr.sys
0xB9EC0000 sr.sys
0xB9EA9000 KSecDD.sys
0xB9E1C000 Ntfs.sys
0xB9DEF000 NDIS.sys
0xB9DD5000 Mup.sys
0xBA1A8000 \SystemRoot\system32\DRIVERS\AmdK8.sys
0xB84A4000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
0xA92B4000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
0xA928C000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
0xB5A42000 \SystemRoot\system32\DRIVERS\fdc.sys
0xAAB26000 \SystemRoot\system32\DRIVERS\serial.sys
0xAA06B000 \SystemRoot\system32\DRIVERS\serenum.sys
0xA9278000 \SystemRoot\system32\DRIVERS\parport.sys
0xB5A32000 \SystemRoot\system32\DRIVERS\usbohci.sys
0xA9254000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xB5A12000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xB967C000 \SystemRoot\system32\DRIVERS\imapi.sys
0xA9DF0000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xA9DE0000 \SystemRoot\system32\DRIVERS\redbook.sys
0xA9231000 \SystemRoot\system32\DRIVERS\ks.sys
0xB5A1A000 \SystemRoot\System32\DRIVERS\InCDPass.sys
0xA9DD0000 \SystemRoot\System32\Drivers\incdrm.SYS
0xB5A0A000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
0xA913B000 \SystemRoot\system32\DRIVERS\RT2860.sys
0xBA658000 \SystemRoot\system32\DRIVERS\ASACPI.sys
0xA9DC0000 \SystemRoot\system32\DRIVERS\Epfwndis.sys
0xAA7BD000 \SystemRoot\system32\DRIVERS\audstub.sys
0xA9DB0000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xA9B50000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xA9124000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xA9DA0000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xA9D90000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xB04F8000 \SystemRoot\system32\DRIVERS\TDI.SYS
0xA9113000 \SystemRoot\system32\DRIVERS\psched.sys
0xA9D80000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xB04F0000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xB04E8000 \SystemRoot\system32\DRIVERS\raspti.sys
0xA90E3000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xA9D70000 \SystemRoot\system32\DRIVERS\termdd.sys
0xB04E0000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xBA460000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xBA65A000 \SystemRoot\system32\DRIVERS\swenum.sys
0xA9085000 \SystemRoot\system32\DRIVERS\update.sys
0xA9B38000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xA905F000 \SystemRoot\system32\drivers\ADIHdAud.sys
0xA903B000 \SystemRoot\system32\drivers\portcls.sys
0xA9D60000 \SystemRoot\system32\drivers\drmk.sys
0xA901B000 \SystemRoot\system32\drivers\AEAudio.sys
0xA8FBB000 \SystemRoot\system32\drivers\Senfilt.sys
0xA94D1000 \SystemRoot\System32\Drivers\NDProxy.SYS
0x9CF7E000 \SystemRoot\system32\drivers\AtiHdmi.sys
0xBA468000 \SystemRoot\system32\DRIVERS\flpydisk.sys
0xA9441000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xBA5D6000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xBA5EC000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xB235C000 \SystemRoot\System32\Drivers\Null.SYS
0xBA5EE000 \SystemRoot\System32\Drivers\Beep.SYS
0x9CF5F000 \SystemRoot\system32\DRIVERS\ehdrv.sys
0xBA480000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
0xBA488000 \SystemRoot\System32\drivers\vga.sys
0xBA5F0000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xBA644000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xB5A5A000 \SystemRoot\System32\Drivers\InCDrec.SYS
0x9CF26000 \SystemRoot\System32\Drivers\InCDfs.SYS
0xBA490000 \SystemRoot\System32\Drivers\Msfs.SYS
0xBA4A8000 \SystemRoot\System32\Drivers\Npfs.SYS
0xB5069000 \SystemRoot\system32\DRIVERS\rasacd.sys
0x9CF13000 \SystemRoot\system32\DRIVERS\ipsec.sys
0x9CEBA000 \SystemRoot\system32\DRIVERS\tcpip.sys
0x9CEA8000 \SystemRoot\system32\DRIVERS\epfwtdi.sys
0x9CE82000 \SystemRoot\system32\DRIVERS\ipnat.sys
0x9CE5A000 \SystemRoot\system32\DRIVERS\netbt.sys
0xB2C12000 \SystemRoot\system32\DRIVERS\wanarp.sys
0x9CE38000 \SystemRoot\System32\drivers\afd.sys
0xB2C02000 \SystemRoot\system32\DRIVERS\netbios.sys
0x9CE0D000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xBA6BF000 \SystemRoot\System32\Drivers\PQNTDrv.SYS
0x9CD9D000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xB2BE2000 \SystemRoot\System32\Drivers\Fips.SYS
0xBA4B0000 \SystemRoot\system32\DRIVERS\usbccgp.sys
0xB2BB2000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xB2A3C000 \SystemRoot\system32\DRIVERS\usbscan.sys
0xBA340000 \SystemRoot\system32\DRIVERS\usbprint.sys
0xBA360000 \SystemRoot\system32\DRIVERS\HPZius12.sys
0xBA368000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
0xB2BA2000 \SystemRoot\system32\DRIVERS\HPZid412.sys
0xB2A38000 \SystemRoot\system32\DRIVERS\HPZipr12.sys
0xB72DA000 \SystemRoot\System32\Drivers\LHidUsb.Sys
0xB2341000 \SystemRoot\System32\Drivers\HIDCLASS.SYS
0xBA388000 \SystemRoot\system32\DRIVERS\LHidFlt2.Sys
0xAFF46000 \SystemRoot\system32\DRIVERS\mouhid.sys
0xB2331000 \SystemRoot\System32\Drivers\LMouFlt2.sys
0xAFF42000 \SystemRoot\system32\DRIVERS\hidusb.sys
0xAFF3A000 \SystemRoot\system32\DRIVERS\kbdhid.sys
0x9CD84000 \SystemRoot\System32\Drivers\dump_nvata.sys
0xA9333000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xB956F000 \SystemRoot\System32\drivers\Dxapi.sys
0xBA3A0000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xAA1F0000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF012000 \SystemRoot\System32\ati2dvag.dll
0xBF060000 \SystemRoot\System32\ati2cqag.dll
0xBF10A000 \SystemRoot\System32\atikvmag.dll
0xBF1B6000 \SystemRoot\System32\atiok3x2.dll
0xBF21B000 \SystemRoot\System32\ati3duag.dll
0xBF9C6000 \SystemRoot\System32\ativvaxx.dll
0xBF5DE000 \SystemRoot\System32\ATMFD.DLL
0x9A133000 \SystemRoot\system32\DRIVERS\eamon.sys
0x9A111000 \SystemRoot\system32\DRIVERS\epfw.sys
0x9A105000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xBA3F0000 \SystemRoot\system32\DRIVERS\pnarp.sys
0xB5A52000 \SystemRoot\system32\DRIVERS\purendis.sys
0x99FF4000 \SystemRoot\system32\DRIVERS\mrxdav.sys
0xBA616000 \SystemRoot\System32\Drivers\ParVdm.SYS
0x99EC3000 \SystemRoot\System32\Drivers\HTTP.sys
0x99D2B000 \SystemRoot\system32\DRIVERS\srv.sys
0xB22E1000 \SystemRoot\system32\DRIVERS\secdrv.sys
0x997B7000 \SystemRoot\System32\Drivers\Fastfat.SYS
0x9953E000 \SystemRoot\system32\drivers\wdmaud.sys
0xA94A1000 \SystemRoot\system32\drivers\sysaudio.sys
0x98047000 \SystemRoot\system32\drivers\kmixer.sys
0x7C900000 \WINDOWS\system32\ntdll.dll
Processes (total 62):
0 System Idle Process
4 System
680 C:\WINDOWS\system32\smss.exe
740 csrss.exe
776 C:\WINDOWS\system32\winlogon.exe
820 C:\WINDOWS\system32\services.exe
832 C:\WINDOWS\system32\lsass.exe
1000 C:\WINDOWS\system32\ati2evxx.exe
1020 C:\WINDOWS\system32\svchost.exe
1096 svchost.exe
1136 C:\Program Files\Windows Defender\MsMpEng.exe
1176 C:\WINDOWS\system32\svchost.exe
1200 C:\Program Files\Ahead\InCD\incdsrv.exe
1312 C:\WINDOWS\system32\ati2evxx.exe
1392 svchost.exe
1532 svchost.exe
1708 C:\WINDOWS\system32\spoolsv.exe
1784 svchost.exe
1816 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
1844 C:\Program Files\Bonjour\mDNSResponder.exe
1884 C:\Program Files\Executive Software\Diskeeper\DkService.exe
1904 C:\Program Files\ESET\ESET Smart Security\ekrn.exe
1956 C:\WINDOWS\system32\svchost.exe
1980 C:\WINDOWS\system32\svchost.exe
2020 C:\WINDOWS\system32\svchost.exe
2044 C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
196 C:\Program Files\Java\jre6\bin\jqs.exe
236 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
268 C:\WINDOWS\system32\svchost.exe
348 C:\WINDOWS\system32\svchost.exe
368 C:\WINDOWS\system32\PnkBstrA.exe
476 C:\WINDOWS\system32\svchost.exe
528 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
620 C:\WINDOWS\system32\searchindexer.exe
1044 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
1148 C:\WINDOWS\system32\wuauclt.exe
1436 wmpnetwk.exe
2204 <unknown>
2428 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
2992 alg.exe
3224 C:\WINDOWS\explorer.exe
2400 C:\Program Files\Analog Devices\Core\smax4pnp.exe
2576 C:\Program Files\Ahead\InCD\InCD.exe
2572 C:\Program Files\Windows Defender\MSASCui.exe
2588 C:\Program Files\ESET\ESET Smart Security\egui.exe
2816 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
3032 C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe
3008 C:\Program Files\HP\HP Software Update\hpwuschd2.exe
3304 C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
3348 C:\Program Files\Logitech\MouseWare\system\EM_EXEC.EXE
3476 C:\Program Files\Common Files\Java\Java Update\jusched.exe
4032 J:\Program Files\iTunes\iTunesHelper.exe
4064 C:\Program Files\Windows Media Player\wmpnscfg.exe
2284 C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
3552 C:\Program Files\iPod\bin\iPodService.exe
2116 C:\WINDOWS\system32\searchprotocolhost.exe
2912 searchfilterhost.exe
3200 C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
3512 C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
3860 C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
3316 C:\WINDOWS\system32\searchprotocolhost.exe
2248 C:\Documents and Settings\Mark\My Documents\Downloads\MBRCheck.exe
\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x0000000b`3aea4e00 (NTFS)
\\.\E: --> \\.\PhysicalDrive0 at offset 0x0000000c`b17a4600 (NTFS)
\\.\F: --> \\.\PhysicalDrive0 at offset 0x00000011`16a2b400 (NTFS)
\\.\I: --> \\.\PhysicalDrive1 at offset 0x00000000`00007e00 (NTFS)
\\.\J: --> \\.\PhysicalDrive1 at offset 0x0000002b`32bf5e00 (NTFS)
\\.\K: --> \\.\PhysicalDrive1 at offset 0x0000004f`d1c01e00 (NTFS)
PhysicalDrive0 Model Number: ST380013AS, Rev: 3.05
PhysicalDrive1 Model Number: WDCWD5000AAKS-00TMA0, Rev: 12.01C01
Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0
DDS Log:
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Mark at 22:13:47.85 on Fri 04/22/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1332 [GMT -5:00]
.
AV: ESET Smart Security 4.2 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
J:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Mark\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.comcast.net/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.micros oft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://ph.yahoo.com
mStart Page = hxxp://ph.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe"
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [InCD] "c:\program files\ahead\incd\InCD.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [Linksys Wireless Manager] "c:\program files\linksys\linksys wireless manager\LinksysWirelessManager.exe" /cm /min /lcid 1033
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "j:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpd igi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/E/3/9/E39C664F-A8E3-4F69-A109-1AE9849204EE/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1155665192975
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://aolsvc.aol.com/onlinegames/luxor/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mark\applic~1\mozilla\firefox\profiles \33k6r40x.default\
FF - prefs.js: browser.search.defaulturl - hxxp://ph.search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://ph.search.yahoo.com/search?fr=ffds1&p=
FF - plugin: c:\documents and settings\mark\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\mark\application data\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: j:\program files\itunes\mozilla plugins\npitunes.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Personas: personas@christopher.beard - %profile%\extensions\personas@christopher.beard
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\mark\application data\Move Networks
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-3-24 114984]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2010-3-24 810120]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 RT80x86;Linksys WPC600N/WMP600N Wireless-N Card Driver;c:\windows\system32\drivers\rt2860.sys [2010-6-28 1005312]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 PciCon;PciCon;\??\g:\pcicon.sys --> g:\PciCon.sys [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30 319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-22 22:54:55 -------- d-----w- c:\program files\iPod
2011-04-22 22:52:58 -------- d-----w- c:\program files\Bonjour
2011-04-22 15:35:52 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{7674d647-52da-47ce-91d9-b30f02649211}\mpengine.dll
2011-04-21 15:06:12 -------- d-----w- c:\docume~1\mark\locals~1\applic~1\Temp
2011-04-16 01:39:18 -------- d-----w- c:\docume~1\mark\applic~1\Malwarebytes
2011-04-16 01:39:13 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-16 01:39:13 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-16 01:39:10 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-16 01:39:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-16 00:41:19 -------- d-----w- c:\program files\TeaTimer (Spybot - Search & Destroy)
2011-04-16 00:41:19 -------- d-----w- c:\program files\SDHelper (Spybot - Search & Destroy)
2011-04-16 00:41:19 -------- d-----w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2011-04-16 00:41:17 -------- d-----w- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2011-04-06 21:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13
11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-18 22:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12
39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 00:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 23:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
.
============= FINISH: 22:14:44.90 ===============
Attach Log:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 8/15/2006 12:19:24 PM
System Uptime: 4/22/2011 9
07 PM (1 hours ago)
.
Motherboard: ASUSTek Computer INC. | | M2NPV-VM
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ | Socket AM2 | 3006/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 45 GiB total, 16.085 GiB free.
D: is FIXED (NTFS) - 6 GiB total, 5.779 GiB free.
E: is FIXED (NTFS) - 18 GiB total, 6.616 GiB free.
F: is FIXED (NTFS) - 6 GiB total, 4.906 GiB free.
G: is CDROM ()
I: is FIXED (NTFS) - 173 GiB total, 122.049 GiB free.
J: is FIXED (NTFS) - 146 GiB total, 125.971 GiB free.
K: is FIXED (NTFS) - 146 GiB total, 134.478 GiB free.
L: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1976: 4/16/2011 10:19:23 AM - System Checkpoint
RP1977: 4/17/2011 10:39:06 AM - System Checkpoint
RP1978: 4/18/2011 1:14:35 PM - System Checkpoint
RP1979: 4/18/2011 6:29:01 PM - Removed Adobe Reader 8.2.6
RP1980: 4/18/2011 6:29:52 PM - Installed Adobe Reader X (10.0.1).
RP1981: 4/19/2011 3:15:08 PM - Software Distribution Service 3.0
RP1982: 4/20/2011 3:16:02 PM - System Checkpoint
RP1983: 4/21/2011 4:16:08 PM - System Checkpoint
RP1984: 4/21/2011 10:33:06 PM - Software Distribution Service 3.0
RP1985: 4/22/2011 10:35:50 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
.
32 Bit HP CIO Components Installer
6500_E709_eDocs
6500_E709_Help
6500_E709n
Ad-Aware SE Personal
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Adobe Shockwave Player 11.5
AnswerWorks 4.0 Runtime - English
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AsusUpdate
Athlon 64 Processor Driver
ATI Catalyst Install Manager
Bonjour
bpd_scan
BPDSoftware
BPDSoftware_Ini
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
ccc-core-static
ccc-utility
CCC Help English
CCleaner
CCScore
Chinese Traditional Fonts Support For Adobe Reader 8
Command & Conquer™ 4 Tiberian Twilight
Command & Conquer™ Red Alert™ 3
Command & Conquer™ Red Alert™ 3 Uprising
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Dawn of War - Dark Crusade
Dawn of War - Soulstorm
Destination Component
DeviceDiscovery
Diskeeper Home Edition
DocMgr
DocProc
DVD Decrypter (Remove Only)
DVD Shrink 3.2
EA Download Manager
EPSON Printer Software
ESET Smart Security
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Fax
GameSpy Arcade
GameSpy Comrade
Garmin Communicator Plugin
Garmin USB Drivers
Google Earth
GPBaseService2
High Definition Audio Driver Package - KB888111
HijackThis 1.99.1
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB938759)
Hotfix for Windows XP (KB945060-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 12.0
HP Document Manager 2.0
HP Imaging Device Functions 12.0
HP Officejet 6500 E709 Series
HP Smart Web Printing
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPProductAssistant
HPSSupply
InCD
InterActual Player
InterVideo WinDVD 4
iSEEK AnswerWorks English Runtime
iTunes
Java Auto Updater
Java(TM) 6 Update 24
Kodak EasyShare software
Korean Fonts Support For Adobe Reader 8
Linksys Wireless Manager
Logitech MouseWare 9.79.1
Luxor
Luxor 2
Luxor 3
Luxor Mahjong
Luxor: Amun Rising
Luxor: Quest for the Afterlife
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Calculator Plus
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MobileMe Control Panel
Move Media Player
Mozilla Firefox (3.6.16)
Mozilla Thunderbird (3.1.9)
MSVCSetup
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
MSXML4 Parser
Nero 6
NeroVision Express 2
netbrdg
Network
Network Stumbler 0.4.0 (remove only)
Norton PartitionMagic
Norton PartitionMagic 8.0
NVIDIA Drivers
OCR Software by I.R.I.S. 12.0
OfotoXMI
OGA Notifier 2.0.0048.0
ProductContext
PunkBuster Services
Pure Networks Platform
Quicken 2011
QuickTime
Safari
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SFR
SHASTA
Shop for HP Supplies
Sid Meier's Civilization 4
Sid Meier's Civilization 4 - Beyond the Sword
Sid Meier's Civilization 4 - Warlords
Sid Meier's Civilization V
skin0001
SKINXSDK
SmartWebPrinting
SolutionCenter
SoundMAX
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
StarCraft II
staticcr
Status
Steam
Time Zone Data Update Tool for Microsoft Office Outlook
Toolbox
Torchlight
Tracks Eraser Pro v3.1
TrayApp
TurboTax 2010
TurboTax 2010 wiliper
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2362765)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB980302)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VPRINTOL
Warhammer 40,000: Dawn Of War - Gold Edition
Warhammer 40,000: Dawn of War II
Warhammer 40,000: Dawn of War II - Chaos Rising
Warhammer® 40,000®: Dawn of War® II – Retribution™
WebFldrs XP
WebReg
WexTech AnswerWorks
WinDirStat 1.1.2
Windows 7 Upgrade Advisor Beta
Windows Defender
Windows Defender Signatures
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Management Framework Core
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows PowerShell(TM) 1.0 MUI pack
Windows Presentation Foundation
Windows Search 4.0
Windows XP Service Pack 3
WIRELESS
Xfire (remove only)
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
4/22/2011 7:57:00 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 8054b0ba, parameter3 99087a00, parameter4 00000000.
4/22/2011 7:25:09 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:09 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:08 PM, error: Service Control Manager [7034] - The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:08 PM, error: Service Control Manager [7034] - The InCD Helper service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:08 PM, error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
4/22/2011 7:25:07 PM, error: Service Control Manager [7034] - The PnkBstrA service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:07 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:07 PM, error: Service Control Manager [7034] - The Intuit Update Service service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:07 PM, error: Service Control Manager [7034] - The Diskeeper service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:07 PM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
4/22/2011 7:25:07 PM, error: Service Control Manager [7031] - The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
4/22/2011 7:25:07 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/18/2011 12:38:59 PM, error: Service Control Manager [7038] - The Net Driver HPZ12 service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: Access is denied. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/18/2011 12:38:59 PM, error: Service Control Manager [7000] - The Net Driver HPZ12 service failed to start due to the following error: The service did not start due to a logon failure.
4/16/2011 9:26:51 AM, error: Dhcp [1002] - The IP address lease 192.168.1.9 for the Network Card with network address 00259CF89820 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
4/16/2011 9:26:29 AM, error: Dhcp [1002] - The IP address lease 192.168.1.117 for the Network Card with network address 00259CF89820 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
4/15/2011 3:12:54 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect.
4/15/2011 3:12:54 AM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/15/2011 3:12:54 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================
Please advise next steps to take.
-
Do NOT create new topic just to post required logs.
This time, I merged both topics.
MBRCheck log is incomplete.
Please, redo.
When done....
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Please, never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
- Double click on combofix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: Uninstall & Remove McAfee, Symantec, Norton, AVG, Avast & More Antivirus and Security Applications and Programs
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
Make sure, you re-enable your security programs, when you're done with Combofix.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~
NOTE.
If, for some reason, Combofix refuses to run, try one of the following:
1. Run Combofix from Safe Mode.
2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
Rkill.com
Rkill.scr
Rkill.exe
- Double-click on the Rkill desktop icon to run the tool.
- If using Vista or Windows 7 right-click on it and choose Run As Administrator.
- A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
- If not, delete the file, then download and use the one provided in Link 2.
- If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
- Do not reboot until instructed.
- If the tool does not run from any of the links provided, please let me know.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.
If normal mode still doesn't work, run BOTH tools from safe mode.
In case #2, please post BOTH logs, rKill and Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
-
Have tried running MBRCheck several times. Every time I run it my system locks up of I encounter a blue screen of death. The blue screen is indicating the following:
A process or thread crucial to system operation has unexpectedly exited or terminated.
....
Technical information:
*** STOP: 0x000000F4 (0x00000003, 0X8A689850, 0x805D29B4)
Here the log that remained from MBRCheck:
MBRCheck, version 1.2.3
(c) 2010, AD
Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x00000ffd
Kernel Drivers (total 146):
0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
0x806E5000 \WINDOWS\system32\hal.dll
0xBA5A8000 \WINDOWS\system32\KDCOM.DLL
0xBA4B8000 \WINDOWS\system32\BOOTVID.dll
0xB9F79000 ACPI.sys
0xBA5AA000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xB9F68000 pci.sys
0xBA0A8000 isapnp.sys
0xBA0B8000 ohci1394.sys
0xBA0C8000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xBA670000 pciide.sys
0xBA328000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xBA0D8000 MountMgr.sys
0xB9F49000 ftdisk.sys
0xBA5AC000 dmload.sys
0xB9F23000 dmio.sys
0xBA330000 PartMgr.sys
0xBA0E8000 VolSnap.sys
0xB9F0B000 atapi.sys
0xB9EF2000 nvata.sys
0xBA0F8000 disk.sys
0xBA108000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xB9ED2000 fltmgr.sys
0xB9EC0000 sr.sys
0xB9EA9000 KSecDD.sys
0xB9E1C000 Ntfs.sys
0xB9DEF000 NDIS.sys
0xB9DD5000 Mup.sys
0xBA1E8000 \SystemRoot\system32\DRIVERS\AmdK8.sys
0xB8449000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
0xA90AA000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
0xA9082000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
0xB1206000 \SystemRoot\system32\DRIVERS\fdc.sys
0xAA6B7000 \SystemRoot\system32\DRIVERS\serial.sys
0xAA124000 \SystemRoot\system32\DRIVERS\serenum.sys
0xA906E000 \SystemRoot\system32\DRIVERS\parport.sys
0xB11FE000 \SystemRoot\system32\DRIVERS\usbohci.sys
0xA904A000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xB11F6000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xAA6A7000 \SystemRoot\system32\DRIVERS\imapi.sys
0xAA697000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xAA687000 \SystemRoot\system32\DRIVERS\redbook.sys
0xA9027000 \SystemRoot\system32\DRIVERS\ks.sys
0xB11EE000 \SystemRoot\System32\DRIVERS\InCDPass.sys
0xAA677000 \SystemRoot\System32\Drivers\incdrm.SYS
0xB11E6000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
0xA8F31000 \SystemRoot\system32\DRIVERS\RT2860.sys
0xBA656000 \SystemRoot\system32\DRIVERS\ASACPI.sys
0xAA667000 \SystemRoot\system32\DRIVERS\Epfwndis.sys
0xAA518000 \SystemRoot\system32\DRIVERS\audstub.sys
0xAA657000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xA9DF6000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xA8F1A000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xA9FB6000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xA9FA6000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xB11DE000 \SystemRoot\system32\DRIVERS\TDI.SYS
0xA8F09000 \SystemRoot\system32\DRIVERS\psched.sys
0xA9F96000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xB11D6000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xB11CE000 \SystemRoot\system32\DRIVERS\raspti.sys
0xA8ED9000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xA9F86000 \SystemRoot\system32\DRIVERS\termdd.sys
0xB11C6000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xB11BE000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xBA658000 \SystemRoot\system32\DRIVERS\swenum.sys
0xA8E7B000 \SystemRoot\system32\DRIVERS\update.sys
0xA9DDE000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xA8E55000 \SystemRoot\system32\drivers\ADIHdAud.sys
0xA8E31000 \SystemRoot\system32\drivers\portcls.sys
0xA9F76000 \SystemRoot\system32\drivers\drmk.sys
0xA8E11000 \SystemRoot\system32\drivers\AEAudio.sys
0xA8DB1000 \SystemRoot\system32\drivers\Senfilt.sys
0xA9F66000 \SystemRoot\System32\Drivers\NDProxy.SYS
0x9CD74000 \SystemRoot\system32\drivers\AtiHdmi.sys
0xB1F9A000 \SystemRoot\system32\DRIVERS\flpydisk.sys
0xB9538000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xBA662000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xBA664000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xA918E000 \SystemRoot\System32\Drivers\Null.SYS
0xBA666000 \SystemRoot\System32\Drivers\Beep.SYS
0x9CD55000 \SystemRoot\system32\DRIVERS\ehdrv.sys
0xBA4A0000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
0xBA340000 \SystemRoot\System32\drivers\vga.sys
0xBA668000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xBA5B0000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xB503C000 \SystemRoot\System32\Drivers\InCDrec.SYS
0x9CD1C000 \SystemRoot\System32\Drivers\InCDfs.SYS
0xBA360000 \SystemRoot\System32\Drivers\Msfs.SYS
0xBA368000 \SystemRoot\System32\Drivers\Npfs.SYS
0xB5038000 \SystemRoot\system32\DRIVERS\rasacd.sys
0x9CD09000 \SystemRoot\system32\DRIVERS\ipsec.sys
0x9CCB0000 \SystemRoot\system32\DRIVERS\tcpip.sys
0x9CC9E000 \SystemRoot\system32\DRIVERS\epfwtdi.sys
0x9CC78000 \SystemRoot\system32\DRIVERS\ipnat.sys
0x9CC50000 \SystemRoot\system32\DRIVERS\netbt.sys
0xA914E000 \SystemRoot\system32\DRIVERS\wanarp.sys
0x9CC2E000 \SystemRoot\System32\drivers\afd.sys
0xA913E000 \SystemRoot\system32\DRIVERS\netbios.sys
0x9CC03000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xB14EE000 \SystemRoot\System32\Drivers\PQNTDrv.SYS
0x9CB93000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xA911E000 \SystemRoot\System32\Drivers\Fips.SYS
0xBA370000 \SystemRoot\system32\DRIVERS\usbccgp.sys
0xA90EE000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xB17F3000 \SystemRoot\system32\DRIVERS\usbscan.sys
0xBA378000 \SystemRoot\system32\DRIVERS\usbprint.sys
0xBA380000 \SystemRoot\system32\DRIVERS\HPZius12.sys
0xBA388000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
0xA90DE000 \SystemRoot\system32\DRIVERS\HPZid412.sys
0xB17EF000 \SystemRoot\system32\DRIVERS\HPZipr12.sys
0xA90BE000 \SystemRoot\System32\Drivers\LHidUsb.Sys
0xB2B1A000 \SystemRoot\System32\Drivers\HIDCLASS.SYS
0xBA390000 \SystemRoot\system32\DRIVERS\LHidFlt2.Sys
0xB17EB000 \SystemRoot\system32\DRIVERS\mouhid.sys
0xB2B0A000 \SystemRoot\System32\Drivers\LMouFlt2.sys
0xB17DF000 \SystemRoot\system32\DRIVERS\hidusb.sys
0xB154F000 \SystemRoot\system32\DRIVERS\kbdhid.sys
0x9CB7A000 \SystemRoot\System32\Drivers\dump_nvata.sys
0xBA5C0000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xB153B000 \SystemRoot\System32\drivers\Dxapi.sys
0xBA398000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xB10DB000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF012000 \SystemRoot\System32\ati2dvag.dll
0xBF060000 \SystemRoot\System32\ati2cqag.dll
0xBF10A000 \SystemRoot\System32\atikvmag.dll
0xBF1B6000 \SystemRoot\System32\atiok3x2.dll
0xBF21B000 \SystemRoot\System32\ati3duag.dll
0xBF9C6000 \SystemRoot\System32\ativvaxx.dll
0xBF5DE000 \SystemRoot\System32\ATMFD.DLL
0x99D8D000 \SystemRoot\system32\DRIVERS\eamon.sys
0x99D6B000 \SystemRoot\system32\DRIVERS\epfw.sys
0xB95B0000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xAA21F000 \SystemRoot\system32\DRIVERS\pnarp.sys
0xA97DA000 \SystemRoot\system32\DRIVERS\purendis.sys
0x99C4E000 \SystemRoot\system32\DRIVERS\mrxdav.sys
0xB27C4000 \SystemRoot\System32\Drivers\ParVdm.SYS
0x99AF5000 \SystemRoot\System32\Drivers\HTTP.sys
0x9995D000 \SystemRoot\system32\DRIVERS\srv.sys
0x99A6D000 \SystemRoot\system32\DRIVERS\secdrv.sys
0x99371000 \SystemRoot\System32\Drivers\Fastfat.SYS
0x991AC000 \SystemRoot\system32\drivers\wdmaud.sys
0x995ED000 \SystemRoot\system32\drivers\sysaudio.sys
0x96DC1000 \SystemRoot\system32\drivers\kmixer.sys
0x7C900000 \WINDOWS\system32\ntdll.dll
Processes (total 61):
0 System Idle Process
4 System
680 C:\WINDOWS\system32\smss.exe
740 csrss.exe
776 C:\WINDOWS\system32\winlogon.exe
820 C:\WINDOWS\system32\services.exe
832 C:\WINDOWS\system32\lsass.exe
1000 C:\WINDOWS\system32\ati2evxx.exe
1016 C:\WINDOWS\system32\svchost.exe
1088 svchost.exe
1136 C:\Program Files\Windows Defender\MsMpEng.exe
1176 C:\WINDOWS\system32\svchost.exe
1196 C:\Program Files\Ahead\InCD\incdsrv.exe
1280 svchost.exe
1420 svchost.exe
1500 C:\WINDOWS\system32\ati2evxx.exe
1708 C:\WINDOWS\system32\spoolsv.exe
1784 svchost.exe
1816 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
1836 C:\Program Files\Bonjour\mDNSResponder.exe
1868 C:\Program Files\Executive Software\Diskeeper\DkService.exe
1892 C:\Program Files\ESET\ESET Smart Security\ekrn.exe
1980 C:\WINDOWS\system32\svchost.exe
2008 C:\WINDOWS\system32\svchost.exe
136 C:\WINDOWS\system32\svchost.exe
188 C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
308 C:\Program Files\Java\jre6\bin\jqs.exe
348 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
388 C:\WINDOWS\system32\svchost.exe
476 C:\WINDOWS\system32\svchost.exe
492 C:\WINDOWS\system32\PnkBstrA.exe
564 C:\WINDOWS\system32\svchost.exe
656 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
696 C:\WINDOWS\system32\searchindexer.exe
1380 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
1484 C:\WINDOWS\system32\wuauclt.exe
1608 wmpnetwk.exe
2476 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
2880 alg.exe
3248 C:\WINDOWS\explorer.exe
3436 C:\Program Files\Analog Devices\Core\smax4pnp.exe
3468 C:\Program Files\Ahead\InCD\InCD.exe
3476 C:\Program Files\Windows Defender\MSASCui.exe
3484 C:\Program Files\ESET\ESET Smart Security\egui.exe
3496 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
3692 C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe
4060 C:\Program Files\Logitech\MouseWare\system\EM_EXEC.EXE
2504 C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
1444 C:\Program Files\HP\HP Software Update\hpwuschd2.exe
2132 C:\Program Files\Common Files\Java\Java Update\jusched.exe
3404 C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
4000 J:\Program Files\iTunes\iTunesHelper.exe
4072 C:\Program Files\Windows Media Player\wmpnscfg.exe
3516 C:\Program Files\iPod\bin\iPodService.exe
3872 C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
3552 C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
2060 C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
3720 C:\WINDOWS\system32\searchprotocolhost.exe
472 searchfilterhost.exe
3372 C:\WINDOWS\system32\wscntfy.exe
1924 C:\Documents and Settings\Mark\Desktop\MBRCheck.exe
\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x0000000b`3aea4e00 (NTFS)
\\.\E: --> \\.\PhysicalDrive0 at offset 0x0000000c`b17a4600 (NTFS)
\\.\F: --> \\.\PhysicalDrive0 at offset 0x00000011`16a2b400 (NTFS)
\\.\I: --> \\.\PhysicalDrive1 at offset 0x00000000`00007e00 (NTFS)
\\.\J: --> \\.\PhysicalDrive1 at offset 0x0000002b`32bf5e00 (NTFS)
\\.\K: --> \\.\PhysicalDrive1 at offset 0x0000004f`d1c01e00 (NTFS)
PhysicalDrive0 Model Number: ST380013AS, Rev: 3.05
PhysicalDrive1 Model Number: WDCWD5000AAKS-00TMA0, Rev: 12.01C01
Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0
I am going to run ComboFix as instructed and will post those results.
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