Possible Infection Possible Infection
This morning I was attempting to make an online purchase and was searching for a coupon code for that particular store when a security window popped up warning me of a threat. My anti-virus program Avira supposedly quarantined it:The file 'C:\Users\Devorah\AppData\Local\Google\Chrome\User Data\Default\Cache\f_0002bb' I then scanned with Malewarebytes and selected to remove the infections. Below is the Malewarebytes log. Is this all I need to do or does my computer still need to be cleaned, if so, how should I clean it?Malwarebytes
Last edited by Dev; 01-03-2011 at 04:57 PM .
Please, complete all steps listed here: HERE Read all of my instructions very carefully .If you're stuck, or you're not sure about certain step, always ask before doing anything else. Please refrain from running tools or applying updates other than those I suggest. Never run more than one scan at a time. Keep updating me regarding your computer behavior, good, or bad. The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. I close my topics if you have not replied in 5 days .
I don't think there is anything wrong with my computing habits, it's just these type of attacks are getting more prevalent. I was just searching in Google for a coupon code to use for an online purchase. I have WOT installed for my browser (that you recommended to install last time). It indicated that the Google link was safe but when I went to the page for the coupon code is when I got the warning/virus.
Last edited by Dev; 02-03-2011 at 10:21 PM .
Completed steps, logs below except for GMER log, which was empty, it didn't find anything to log.Malwarebytes js : browser.search.selectedEngine - AVG Secure Searchfirebug@software.joehewitt.com - %profile%\extensions\firebug@software.joehewitt.co momnibar@ajitk.com - %profile%\extensions\omnibar@ajitk.comSEO Doctor: seodoctor@prelovac.com - %profile%\extensions\seodoctor@prelovac.comyslow@yahoo-inc.com - %profile%\extensions\yslow@yahoo-inc.comcolorchecker@colorcheckerniquelao.net - %profile%\extensions\colorchecker@colorcheckerniqu elao.netSEO Tools for Expression Web 3SEO Tools for xWeb 2
Looks good, so far Here Here **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Please, never rename Combofix unless instructed. Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Very Important! disable your anti-virus , script blocking and any anti-malware real-time protection before "unpredictable results" .Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. NOTE1. Recovery Console NOTE 2. always do so .Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it startsPlease do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall**Note 2 for AVG users : ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.AppRemover to uninstall it: Uninstall & Remove McAfee, Symantec, Norton, AVG, Avast & More Antivirus and Security Applications and Programs **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion" , restart computer to fix the issue. Make sure, you re-enable your security programs, when you're done with Combofix. NOTE. refuses to run, try one of the following:1. Run Combofix from Safe Mode .2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name .exeBEFORE saving it to your desktop.Do NOT run it yet. Rkill (courtesy of BleepingComputer.com ) which may help allow other programs to run.Run as Administrator Rkill.com Rkill.scr Rkill.exe Double-click on the Rkill desktop icon to run the tool. If using Vista or Windows 7 right-click on it and choose Run As Administrator A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If not, delete the file, then download and use the one provided in Link 2 . If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs. Do not reboot until instructed. If the tool does not run from any of the links provided, please let me know. immediately run your_name .exenormal mode still doesn't work, run BOTH tools from safe mode .rKill and Combofix .DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
ComboFix 11-03-02.01 - Devorah 03/02/2011 19:00:04.3.2 - x64js : browser.search.selectedEngine - AVG Secure Searchfirebug@software.joehewitt.com - %profile%\extensions\firebug@software.joehewitt.co momnibar@ajitk.com - %profile%\extensions\omnibar@ajitk.comSEO Doctor: seodoctor@prelovac.com - %profile%\extensions\seodoctor@prelovac.comyslow@yahoo-inc.com - %profile%\extensions\yslow@yahoo-inc.comcolorchecker@colorcheckerniquelao.net - %profile%\extensions\colorchecker@colorcheckerniqu elao.net
Looks clean.OTL Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. Click the Scan All Users checkbox. Under the Custom Scan box paste this in: Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt . These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy ) the contents of these files, one at a time, and post them back here.
I've been trying to paste and submit the OTL.Txt and Extras.Txt but I keep getting an error each time I try to submit my reply whether I paste the logs in separate replies or together in the same reply. Should I attach the logs instead?
Please attach those logs.
It won't let me attach the OTL.Txt file, saying it is too large but it let me attach the Extras.Txt.
Junior Member
05 -------- d-----w- C:\Users\Devorah\AppData\Local\temp
29 PM
