trojan horse and other issues

  1. #1
    lstar23 is offline Full Member

    trojan horse and other issues

    Hello,

    This morning while surfing the internet using Firefox, I went to visit sites that I have visited many times before. Instead of my usual links, I was redirected to an adult site and another site I did not recognize (I think it did not properly load). Unfortunately, these websites do not show up my history. I came to DAL and downloaded Malwarebytes Anti-malware and was able to install it. When I tried to run the program, my AVG resident shield noted multiple threats as follows:

    C:\Program Files\Malwarebytes' Anti-Malware\mbamcore.dll
    Trojan horse BackDoor.Generic13.YXM

    C:\Program Files\Malwarebytes' Anti-Malware\mbamnet.dll
    Trojan horse BackDoor.Generic13.YXN

    I have uninstalled Malwarebytes and installed again 3 times with the same problem. I am posting the other logs, but unable to post the Malware log. Thank you for any help you can provide.

    GMER:
    GMER 1.0.15.15530 - GMER - Rootkit Detector and Remover
    Rootkit scan 2010-12-24 12:03:37
    Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 WDC_WD32 rev.11.0
    Running: jx0u4yi5.exe; Driver: C:\Users\Laura\AppData\Local\Temp\uglcapob.sys


    ---- User code sections - GMER 1.0.15 ----

    .text C:\Program Files\Mozilla Firefox\firefox.exe[4544] ntdll.dll!LdrLoadDll 775C9390 5 Bytes JMP 011113F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
    AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

    ---- EOF - GMER 1.0.15 ----

    MRBCheck:
    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows Vista Home Premium Edition
    Windows Information: Service Pack 2 (build 6002), 32-bit
    Base Board Manufacturer: Quanta
    BIOS Manufacturer: Hewlett-Packard
    System Manufacturer: Hewlett-Packard
    System Product Name: HP Pavilion dv6700 Notebook PC
    Logical Drives Mask: 0x000000fc

    Kernel Drivers (total 153):
    0x81E12000 \SystemRoot\system32\ntkrnlpa.exe
    0x821CB000 \SystemRoot\system32\hal.dll
    0x8040F000 \SystemRoot\system32\kdcom.dll
    0x80416000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
    0x80486000 \SystemRoot\system32\PSHED.dll
    0x80497000 \SystemRoot\system32\BOOTVID.dll
    0x8049F000 \SystemRoot\system32\CLFS.SYS
    0x804E0000 \SystemRoot\system32\CI.dll
    0x80609000 \SystemRoot\system32\drivers\Wdf01000.sys
    0x80685000 \SystemRoot\system32\drivers\WDFLDR.SYS
    0x80692000 \SystemRoot\system32\drivers\acpi.sys
    0x806D8000 \SystemRoot\system32\drivers\WMILIB.SYS
    0x806E1000 \SystemRoot\system32\drivers\msisadrv.sys
    0x806E9000 \SystemRoot\system32\drivers\pci.sys
    0x80710000 \SystemRoot\System32\drivers\partmgr.sys
    0x8071F000 \SystemRoot\system32\DRIVERS\compbatt.sys
    0x80722000 \SystemRoot\system32\DRIVERS\BATTC.SYS
    0x8072C000 \SystemRoot\system32\drivers\volmgr.sys
    0x8073B000 \SystemRoot\System32\drivers\volmgrx.sys
    0x80785000 \SystemRoot\system32\drivers\intelide.sys
    0x8078C000 \SystemRoot\system32\drivers\PCIIDEX.SYS
    0x8079A000 \SystemRoot\System32\drivers\mountmgr.sys
    0x89E0F000 \SystemRoot\system32\DRIVERS\iaStor.sys
    0x89EDD000 \SystemRoot\system32\drivers\atapi.sys
    0x89EE5000 \SystemRoot\system32\drivers\ataport.SYS
    0x89F03000 \SystemRoot\system32\drivers\msahci.sys
    0x89F0D000 \SystemRoot\system32\drivers\fltmgr.sys
    0x89F3F000 \SystemRoot\system32\drivers\fileinfo.sys
    0x89F4F000 \SystemRoot\System32\Drivers\PxHelp20.sys
    0x89F58000 \SystemRoot\System32\Drivers\ksecdd.sys
    0x8A005000 \SystemRoot\system32\drivers\ndis.sys
    0x8A110000 \SystemRoot\system32\drivers\msrpc.sys
    0x8A13B000 \SystemRoot\system32\drivers\NETIO.SYS
    0x8A20A000 \SystemRoot\System32\drivers\tcpip.sys
    0x8A2F4000 \SystemRoot\System32\drivers\fwpkclnt.sys
    0x8A40D000 \SystemRoot\System32\Drivers\Ntfs.sys
    0x8A51D000 \SystemRoot\system32\drivers\volsnap.sys
    0x8A556000 \SystemRoot\System32\Drivers\spldr.sys
    0x8A55E000 \SystemRoot\System32\Drivers\mup.sys
    0x8A56D000 \SystemRoot\System32\drivers\ecache.sys
    0x8A594000 \SystemRoot\system32\drivers\disk.sys
    0x8A5A5000 \SystemRoot\system32\drivers\CLASSPNP.SYS
    0x8A5C6000 \SystemRoot\system32\drivers\crcdisk.sys
    0x8A5DC000 \SystemRoot\system32\DRIVERS\tunnel.sys
    0x8A5E7000 \SystemRoot\system32\DRIVERS\tunmp.sys
    0x8A5F0000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0x8A5F4000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
    0x8A3DD000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0x8DE0E000 \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    0x8E77F000 \SystemRoot\system32\DRIVERS\nvBridge.kmd
    0x8E80E000 \SystemRoot\System32\drivers\dxgkrnl.sys
    0x8E8AF000 \SystemRoot\System32\drivers\watchdog.sys
    0x8E8BB000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0x8E8C6000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0x8E904000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0x8E913000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0x8EC0D000 \SystemRoot\system32\DRIVERS\NETw5v32.sys
    0x8EF96000 \SystemRoot\system32\DRIVERS\Rtlh86.sys
    0x8EFB2000 \SystemRoot\system32\DRIVERS\ohci1394.sys
    0x8EFC2000 \SystemRoot\system32\DRIVERS\1394BUS.SYS
    0x8EFD0000 \SystemRoot\system32\DRIVERS\sdbus.sys
    0x8EFEA000 \SystemRoot\system32\DRIVERS\rimmptsk.sys
    0x8E9A0000 \SystemRoot\system32\DRIVERS\rimsptsk.sys
    0x8E781000 \SystemRoot\system32\DRIVERS\rixdptsk.sys
    0x8EFF9000 \SystemRoot\system32\DRIVERS\HpqRemHid.sys
    0x8E9B4000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    0x8EC00000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    0x8E9C4000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0x8EC07000 \SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
    0x8E9D7000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0x8A176000 \SystemRoot\system32\DRIVERS\SynTP.sys
    0x8EFFB000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0x8E9E2000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0x8E7D2000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0x8E9ED000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
    0x8A1A6000 \SystemRoot\system32\DRIVERS\msiscsi.sys
    0x807AA000 \SystemRoot\system32\DRIVERS\storport.sys
    0x8E9F3000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0x8A1D5000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0x8E800000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0x89FC9000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0x8E7EA000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0x8A3EC000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0x807EB000 \SystemRoot\system32\DRIVERS\rassstp.sys
    0x8A1EC000 \SystemRoot\system32\DRIVERS\termdd.sys
    0x8EFFD000 \SystemRoot\system32\DRIVERS\swenum.sys
    0x805C0000 \SystemRoot\system32\DRIVERS\ks.sys
    0x8DE00000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0x8A400000 \SystemRoot\system32\DRIVERS\umbus.sys
    0x8F207000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0x8F23C000 \SystemRoot\system32\DRIVERS\kbdhid.sys
    0x8F245000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0x8F256000 \SystemRoot\system32\drivers\RTKVHDA.sys
    0x8F406000 \SystemRoot\system32\drivers\portcls.sys
    0x8F433000 \SystemRoot\system32\drivers\drmk.sys
    0x8F458000 \SystemRoot\system32\DRIVERS\smserial.sys
    0x8F549000 \SystemRoot\system32\drivers\modem.sys
    0x8F556000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0x8F55F000 \SystemRoot\System32\Drivers\Null.SYS
    0x8F566000 \SystemRoot\System32\Drivers\Beep.SYS
    0x8F56D000 \SystemRoot\System32\drivers\vga.sys
    0x8F579000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
    0x8F59A000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0x8F5A2000 \SystemRoot\system32\drivers\rdpencdd.sys
    0x8F5AA000 \SystemRoot\System32\Drivers\Msfs.SYS
    0x8F5B5000 \SystemRoot\System32\Drivers\Npfs.SYS
    0x8F5C3000 \SystemRoot\System32\DRIVERS\rasacd.sys
    0x8F5CC000 \SystemRoot\system32\DRIVERS\tdx.sys
    0x8F5E2000 \SystemRoot\System32\Drivers\avgtdix.sys
    0x8F606000 \SystemRoot\System32\DRIVERS\netbt.sys
    0x8F638000 \SystemRoot\system32\DRIVERS\smb.sys
    0x8F64C000 \SystemRoot\system32\drivers\afd.sys
    0x8F694000 \SystemRoot\system32\DRIVERS\pacer.sys
    0x8F6AA000 \SystemRoot\system32\DRIVERS\netbios.sys
    0x8F6B8000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0x8F6CB000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0x8F707000 \SystemRoot\system32\drivers\nsiproxy.sys
    0x8F711000 \SystemRoot\System32\Drivers\dfsc.sys
    0x8F728000 \SystemRoot\System32\Drivers\avgmfx86.sys
    0x8F72E000 \SystemRoot\System32\Drivers\avgldx86.sys
    0x8F77F000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    0x8F794000 \SystemRoot\system32\DRIVERS\usbccgp.sys
    0x8F7AB000 \SystemRoot\System32\Drivers\usbvideo.sys
    0x8F7CC000 \SystemRoot\system32\DRIVERS\cdfs.sys
    0x8F7E2000 \SystemRoot\System32\Drivers\crashdmp.sys
    0x8A30F000 \SystemRoot\System32\Drivers\dump_iaStor.sys
    0x97E60000 \SystemRoot\System32\win32k.sys
    0x8F7EF000 \SystemRoot\System32\drivers\Dxapi.sys
    0x89FEC000 \SystemRoot\system32\DRIVERS\monitor.sys
    0x98080000 \SystemRoot\System32\TSDDD.dll
    0x980A0000 \SystemRoot\System32\cdd.dll
    0x8160F000 \SystemRoot\system32\drivers\luafv.sys
    0x8162A000 \SystemRoot\system32\drivers\spsys.sys
    0x816DA000 \SystemRoot\system32\DRIVERS\lltdio.sys
    0x816EA000 \SystemRoot\system32\DRIVERS\nwifi.sys
    0x81714000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0x8171E000 \SystemRoot\system32\DRIVERS\rspndr.sys
    0x81731000 \SystemRoot\system32\drivers\HTTP.sys
    0x8179E000 \SystemRoot\System32\DRIVERS\srvnet.sys
    0x817BB000 \SystemRoot\system32\DRIVERS\bowser.sys
    0x817D4000 \SystemRoot\System32\drivers\mpsdrv.sys
    0x9DC0C000 \SystemRoot\system32\drivers\mrxdav.sys
    0x9DC2D000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0x9DC4C000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    0x9DC85000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    0x9DC9D000 \SystemRoot\System32\DRIVERS\srv2.sys
    0x9DCC5000 \SystemRoot\System32\DRIVERS\srv.sys
    0x9DD13000 \SystemRoot\system32\drivers\peauth.sys
    0x9DDF1000 \SystemRoot\System32\Drivers\secdrv.SYS
    0x9DC00000 \SystemRoot\System32\drivers\tcpipreg.sys
    0x817E9000 \SystemRoot\system32\DRIVERS\WUDFRd.sys
    0x805EA000 \SystemRoot\system32\DRIVERS\WUDFPf.sys
    0x77C80000 \Windows\System32\ntdll.dll

    Processes (total 88):
    0 System Idle Process
    4 System
    552 C:\Windows\System32\smss.exe
    628 csrss.exe
    680 C:\Windows\System32\wininit.exe
    692 csrss.exe
    736 C:\Windows\System32\services.exe
    788 C:\Windows\System32\lsass.exe
    796 C:\Windows\System32\lsm.exe
    904 C:\Windows\System32\winlogon.exe
    1004 C:\Windows\System32\svchost.exe
    1048 C:\Windows\System32\nvvsvc.exe
    1076 C:\Windows\System32\svchost.exe
    1116 C:\Windows\System32\svchost.exe
    1176 C:\Windows\System32\svchost.exe
    1208 C:\Windows\System32\svchost.exe
    1248 C:\Windows\System32\svchost.exe
    1308 C:\Windows\System32\audiodg.exe
    1324 C:\Windows\System32\svchost.exe
    1340 C:\Windows\System32\SLsvc.exe
    1388 C:\Windows\System32\svchost.exe
    1508 C:\Windows\System32\svchost.exe
    1624 C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    1812 C:\Windows\System32\spoolsv.exe
    1836 C:\Windows\System32\svchost.exe
    432 C:\Windows\System32\nvvsvc.exe
    672 C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    792 C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    1060 C:\Program Files\Bonjour\mDNSResponder.exe
    1332 C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    1464 C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    728 C:\Windows\System32\svchost.exe
    732 C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    2164 C:\Program Files\AVG\AVG8\avgrsx.exe
    2172 C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    2472 C:\Windows\System32\taskeng.exe
    2592 C:\Windows\System32\taskeng.exe
    2612 C:\Windows\System32\dwm.exe
    2696 C:\Windows\explorer.exe
    2712 C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    2756 C:\Windows\System32\svchost.exe
    2812 C:\Program Files\Viewpoint\Common\ViewpointService.exe
    2856 C:\Windows\System32\svchost.exe
    2920 C:\Windows\System32\SearchIndexer.exe
    2996 C:\PROGRA~1\AVG\AVG8\avgemc.exe
    3136 WUDFHost.exe
    3260 C:\Program Files\AVG\AVG8\avgcsrvx.exe
    3364 WmiPrvSE.exe
    3404 C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
    3776 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    3784 C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    3796 C:\Windows\RtHDVCpl.exe
    3804 C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    3812 C:\Program Files\HP\QuickPlay\QPService.exe
    3840 C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
    3852 C:\Program Files\Windows Defender\MSASCui.exe
    3876 C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    3908 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    3924 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    3956 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    4000 C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
    4024 C:\Program Files\AVG\AVG8\avgtray.exe
    4036 C:\Program Files\Common Files\Java\Java Update\jusched.exe
    4068 C:\Program Files\iTunes\iTunesHelper.exe
    748 C:\Program Files\Windows Sidebar\sidebar.exe
    760 WmiPrvSE.exe
    2344 C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    2628 C:\Windows\ehome\ehtray.exe
    3232 C:\Windows\System32\rundll32.exe
    3240 C:\Windows\ehome\ehmsas.exe
    2500 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    2488 C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    3848 C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    232 C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
    3152 C:\Users\Laura\AppData\Local\Google\Update\1.2.183 .39\GoogleCrashHandler.exe
    2440 C:\Windows\System32\svchost.exe
    4496 C:\Program Files\iPod\bin\iPodService.exe
    4644 C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    5512 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
    5692 C:\Program Files\Mozilla Firefox\firefox.exe
    5364 C:\Windows\servicing\TrustedInstaller.exe
    5488 C:\Windows\System32\wbem\WMIADAP.exe
    5784 C:\Windows\System32\SearchProtocolHost.exe
    1440 C:\Windows\System32\SearchFilterHost.exe
    5720 C:\Program Files\AVG\AVG8\avgcsrvx.exe
    2376 dllhost.exe
    2028 dllhost.exe
    3616 C:\Users\Laura\Downloads\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000047`9132f400 (NTFS)

    PhysicalDrive0 Model Number: WDCWD3200BEVT-60ZCT0, Rev: 11.01A11

    Size Device Name MBR Status
    --------------------------------------------
    298 GB \\.\PhysicalDrive0 Unknown MBR code
    SHA1: D94F393960D1CD66C2071F2D7260A5196DF105AC


    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    Options:
    [1] Dump the MBR of a physical disk to file.
    [2] Restore the MBR of a physical disk with a standard boot code.
    [3] Exit.


    DDS:

    DDS (Ver_10-12-12.02) - NTFSx86
    Run by Laura at 12:13:36.66 on Fri 12/24/2010
    Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_21
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3070.1615 [GMT -5:00]

    AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
    SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\nvvsvc.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
    C:\Users\Laura\AppData\Local\Google\Update\1.2.183 .39\GoogleCrashHandler.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\servicing\TrustedInstaller.exe
    \\?\C:\Windows\system32\wbem\WMIADAP.EXE
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Laura\Desktop\dds.scr
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion &pf=laptop
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion &pf=laptop
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion &pf=laptop
    uInternet Settings,ProxyOverride = *.local
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
    BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: HP Print Clips: {ffffffff-ff12-44c5-91ec-068e3aa1b2d7} - c:\program files\hp\smart web printing\hpswp_framework.dll
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [Aim6]
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [Google Update] "c:\users\laura\appdata\local\google\update\Google Update.exe" /c
    uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
    uRun: [tcpMousePlay] rundll32.exe "c:\users\laura\appdata\local\i18mainclock\tcpMous ePlay.dll",BluetoothGLdrv winCommon32
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
    mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.ex e" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\1.0"
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    StartupFolder: c:\users\laura\appdata\roaming\micros~1\windows\st artm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    AppInit_DLLs: avgrsstx.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

    ================= FIREFOX ===================

    FF - ProfilePath - c:\users\laura\appdata\roaming\mozilla\firefox\pro files\gjv1tckg.default\
    FF - prefs.js: browser.startup.homepage - bbc.co.uk
    FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
    FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    FF - plugin: c:\users\laura\appdata\local\google\update\1.2.183 .39\npGoogleOneClick8.dll
    FF - plugin: c:\users\laura\appdata\roaming\facebook\npfbplugin _1_0_1.dll
    FF - plugin: c:\users\laura\appdata\roaming\move networks\plugins\npqmp071505000011.dll
    FF - plugin: c:\users\laura\appdata\roaming\mozilla\plugins\npg oogletalk.dll
    FF - plugin: c:\users\laura\appdata\roaming\mozilla\plugins\npg tpo3dautoplugin.dll
    FF - Ext: StumbleUpon: {AE93811A-5C9A-4d34-8462-F7B864FC4696} - %profile%\extensions\{AE93811A-5C9A-4d34-8462-F7B864FC4696}
    FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    FF - Ext: URL Fixer: {0fa2149e-bb2c-4ac2-a8d3-479599819475} - %profile%\extensions\{0fa2149e-bb2c-4ac2-a8d3-479599819475}
    FF - Ext: Personas: personas@christopher.beard - %profile%\extensions\personas@christopher.beard
    FF - Ext: <?xmlversion=1.0?><RDF xmlns=http://www.w3.org/1999/02/22-rdf-syntax-ns# xmlns:em=http://www.mozilla.org/2004/em-rdf#><Description about=urn:mozilla:install-manifest><em:id>{2a43f346-13de-4aad-adeb-00b61e5bcde3}: {2a43f346-13de-4aad-adeb-00b61e5bcde3} - %profile%\extensions\{2a43f346-13de-4aad-adeb-00b61e5bcde3}
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\laura\appdata\roaming\Move Networks

    ============= SERVICES / DRIVERS ===============

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-11 335240]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-7-11 27784]
    R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-31 108552]
    R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-3-19 607576]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-11 908056]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-11 297752]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-5-1 24652]
    R3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30 319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

    =============== Created Last 30 ================

    2010-12-24 15:44:03 -------- d-----w- c:\users\laura\appdata\roaming\Malwarebytes
    2010-12-24 15:43:21 -------- d-----w- c:\progra~2\Malwarebytes
    2010-12-24 07:51:53 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
    2010-12-24 07:51:52 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2010-12-24 06:44:11 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{9a5b5abf-dbaa-4fb0-9f9d-aa31b8480ad8}\mpengine.dll
    2010-12-20 00:44:16 -------- d-----w- c:\users\laura\appdata\local\i18MainClock
    2010-12-15 02:52:53 2038272 ----a-w- c:\windows\system32\win32k.sys
    2010-12-15 02:51:48 66048 ----a-w- c:\program files\windows mail\wabmig.exe
    2010-12-15 02:51:48 515584 ----a-w- c:\program files\windows mail\wab.exe
    2010-12-15 02:51:48 33280 ----a-w- c:\program files\windows mail\wabfind.dll
    2010-12-15 02:51:47 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
    2010-12-15 02:51:42 81920 ----a-w- c:\windows\system32\consent.exe
    2010-12-15 02:51:35 72704 ----a-w- c:\windows\system32\fontsub.dll
    2010-12-15 02:51:35 34304 ----a-w- c:\windows\system32\atmlib.dll
    2010-12-15 02:51:35 292352 ----a-w- c:\windows\system32\atmfd.dll

    ==================== Find3M ====================

    2010-11-04 1807 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
    2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
    2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
    2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
    2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
    2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
    2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
    2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
    2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
    2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
    2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll
    2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe

    ============= FINISH: 12:14:17.16 ===============


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-12-12.02)

    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 3/15/2008 7:00:32 AM
    System Uptime: 12/24/2010 12:06:14 PM (0 hours ago)

    Motherboard: Quanta | | 30D2
    Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz | U2E1 | 1833/667mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 286 GiB total, 180.243 GiB free.
    D: is FIXED (NTFS) - 12 GiB total, 2.019 GiB free.
    E: is CDROM ()
    F: is Removable
    G: is Removable
    H: is CDROM (CDFS)

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================


    ==== Installed Programs ======================

    Activation Assistant for the 2007 Microsoft Office suites
    Ad-Aware 2007
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader X
    Adobe Shockwave Player
    AIM 6
    Amazon MP3 Downloader 1.0.5
    AOL Instant Messenger
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG 8.5
    Big Fish Games Client
    Bonjour
    Cards_Calendar_OrderGift_DoMorePlugout
    CCleaner
    Compatibility Pack for the 2007 Office system
    CyberLink YouCam
    DVD Suite
    EA Download Manager
    EA Download Manager UI
    EA Link
    Facebook Plug-In
    Google Chrome
    Google Talk Plugin
    Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
    Hewlett-Packard Active Check for Health Check
    Hewlett-Packard Asset Agent for Health Check
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Battery Check
    HP Customer Experience Enhancements
    HP Doc Viewer
    HP Easy Setup - Frontend
    HP Help and Support
    HP Photosmart Essential 2.5
    HP Quick Launch Buttons 6.30 E1
    HP QuickPlay 3.6
    HP QuickTouch 1.00 C4
    HP Smart Web Printing
    HP Total Care Advisor
    HP Update
    HP User Guides 0087
    HP Wireless Assistant
    HPNetworkAssistant
    HPPhotoSmartDiscLabel_PaperLabel
    HPPhotoSmartDiscLabel_PrintOnDisc
    HPPhotoSmartDiscLabel_Tattoo
    HPPhotoSmartDiscLabelContent1
    hpphotosmartdisclabelplugin
    HPPhotoSmartPhotobookHolidayPack1
    HPPhotoSmartPhotobookModernPack1
    HPPhotoSmartPhotobookPlayfulPack1
    HPPhotoSmartPhotobookScrapbookPack1
    HPPhotoSmartPhotobookWebPack1
    Intel® Matrix Storage Manager
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 2
    Java(TM) 6 Update 21
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    LabelPrint
    LightScribe System Software 1.10.13.1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Works
    Microsoft WSE 3.0 Runtime
    Motorola SM56 Data Fax Modem
    Move Media Player
    Mozilla Firefox (3.6.8)
    Mozilla Thunderbird (2.0.0.23)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    muvee autoProducer 6.1
    My HP Games
    My Tribe
    MySQL Connector/ODBC 3.51
    NVIDIA Drivers
    Octoshape add-in for Adobe Flash Player
    OGA Notifier 2.0.0048.0
    OpenAL
    Picasa 3
    Plants vs. Zombies
    Poker Night at the Inventory
    Power2Go
    PowerDirector
    PSSWCORE
    PVSonyDll
    QuickPlay SlingPlayer 0.4.6
    QuickTime
    Real Alternative 1.9.0 Lite
    Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
    Realtek High Definition Audio Driver
    RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2289158)
    Security Update for 2007 Microsoft Office System (KB2344875)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office Excel 2007 (KB2345035)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Skype Toolbars
    Skype™ 4.2
    Slingbox Flash Tour
    SlingPlayer
    Spybot - Search & Destroy
    Steam
    Synaptics Pointing Device Driver
    System Requirements Lab
    Tales of Monkey Island - Launch of the Screaming Narwhal
    The Sims™ 3
    Unity Web Player
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VideoToolkit01
    Viewpoint Media Player
    WeatherBug Gadget
    Windows Live installer
    Windows Media Player Firefox Plugin
    WinRAR archiver
    World of Goo

    ==== End Of File ===========================

  2. #2
    broni is offline Senior Member
    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    ================================================== ===========

    This is a known issue regarding AVG considering MBAM as a threat.
    See here for the solution: Common Issues, Questions, and their Solutions - Malwarebytes Forum
    Let me know, if it worked for you.

  3. #3
    lstar23 is offline Full Member
    That did help, thank you. Here is the log:

    Malwarebytes' Anti-Malware 1.50.1.1100
    Malwarebytes

    Database version: 5390

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18999

    12/24/2010 2:32:46 PM
    mbam-log-2010-12-24 (14-32-46).txt

    Scan type: Quick scan
    Objects scanned: 146691
    Time elapsed: 6 minute(s), 45 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  4. #4
    broni is offline Senior Member
    It looks like your MBR may be infected:
    Found non-standard or infected MBR.
    Let's double check...

    Download Bootkit Remover to your Desktop.

    • You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use 7-Zip: 7-Zip
    • After extracing remover.exe to your Desktop, double-click on remover.exe to run the program (Vista/7 users,right click on remover.exe and click Run As Administrator.
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.

  5. #5
    lstar23 is offline Full Member
    Bootkit Remover
    (c) 2009 eSage Lab
    eSage Lab - Digital security research and consulting - Main

    Program version: 1.2.0.0
    OS Version: Microsoft Windows Vista Home Premium Edition Service Pack 2 (build 6
    002), 32-bit

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
    Boot sector MD5 is: df1c10548966c4f16c540ebf80ffd180

    Size Device Name MBR Status
    --------------------------------------------
    298 GB \\.\PhysicalDrive0 Unknown boot code

    Unknown boot code has been found on some of your physical disks.
    To inspect the boot code manually, dump the master boot sector:
    remover.exe dump <device_name> [output_file]
    To disinfect the master boot sector, use the following command:
    remover.exe fix <device_name>


    Done;
    Press any key to quit...

  6. #6
    broni is offline Senior Member
    Yeah, we need to fix it...

    Please download NTBR by noahdfear and save it to your Desktop.
    File size: 2.44 MB (2,565,432 bytes)

    • Place a blank CD in your CD drive.
    • Double click on NTBR_CD.exe file and a folder of the same name will appear.
    • Open the folder and double click on BurnItCD.cmd file. If your CD drive will open, simply close it back.
    • Follow the prompts to burn the CD.

    • Now you will need to set the CD-Rom as first boot device if it isn't already (if you don't know how to do it, see HERE)
    • If you have any questions about this step, ask before you proceed. If you enter the BIOS and are unsure if you have carried out the step correctly, there should be an option to exit without keeping changes, so you won't do any harm.

    • Insert the newly created CD into your infected PC and reboot your computer.
    • Once you have rebooted please press Enter when prompted to continue booting from CD - you have a whole 15 seconds to do this!
    • Read the warning and then continue as prompted.
    • You first need to select your keyboard layout - press Enter for English.
    • Next you want to select the appropriate tool. Enter 1 to choose 1. MBRWORK
    • On the following screen enter 5 to select Install Standard MBR code.
    • Enter 1 to overwrite the infected MBR Code with the Standard MBR code.
    • When asked to confirm please do so.
    • Afterwards, please enter E to leave MBRWORK, then 6 to leave the bootable CD.
    • Eject the disc and then press ctrl+alt+del to reboot the PC.

    Once rebooted, run MBRCheck again and post its log.

  7. #7
    lstar23 is offline Full Member
    I have tried to burn the CD 3 times without success. I keep getting a message that says tells me to reduce the speed, but I went to the lowest (1X) and it still didn't work...

  8. #8
    broni is offline Senior Member
    Let's see, if this will work....

    If you have Vista/7 DVD...

    start with step 2

    If you don't have Vista/7 DVD...

    1. Create Vista/7 Recovery Disc.

    Option 1 :
    Vista: Create a Recovery Disc - Vista Forums (Option Two)
    Windows 7: How To Easily Create a System Repair / Recovery Disk In Windows 7

    Option 2:
    Download Vista Recovery Disc iso image: Windows Vista Recovery Disc Download &#x2014; The NeoSmart Files
    Download Windows 7 Recovery Disc iso image: Download Windows 7 System Recovery Discs &#x2014; The NeoSmart Files
    Burn it to CD, or DVD: Burning ISO Images to a CD or DVD - NeoSmart Technologies Wiki

    2. Boot from created disk.

    Vista users. At first screen click on Repair your computer:


    Windows 7 users. At first screen click on Install now:

    Select your language and click next:

    Click the button for "Use recovery tools":


    The following applies to both, Vista and Windows 7 users.

    This will bring you to a new screen where the repair process will look for all Windows Vista/7 installations on your computer. When done you will be presented with the System Recovery Options dialog box:

    After this, it will present you with a list of options including startup repair, system restore and command prompt:

    Select Command Prompt

    Type in:
    bootrec /FixMbr (<--- there is a "space" after "bootrec")
    and then press Enter

    Once completed then type Exit, press Enter and restart computer.

    Post fresh MBRCheck log.

  9. #9
    lstar23 is offline Full Member
    I was able to make the Recovery disc. Here's the MBRcheck log:

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows Vista Home Premium Edition
    Windows Information: Service Pack 2 (build 6002), 32-bit
    Base Board Manufacturer: Quanta
    BIOS Manufacturer: Hewlett-Packard
    System Manufacturer: Hewlett-Packard
    System Product Name: HP Pavilion dv6700 Notebook PC
    Logical Drives Mask: 0x000000fc

    Kernel Drivers (total 154):
    0x81E03000 \SystemRoot\system32\ntkrnlpa.exe
    0x821BC000 \SystemRoot\system32\hal.dll
    0x80409000 \SystemRoot\system32\kdcom.dll
    0x80410000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
    0x80480000 \SystemRoot\system32\PSHED.dll
    0x80491000 \SystemRoot\system32\BOOTVID.dll
    0x80499000 \SystemRoot\system32\CLFS.SYS
    0x804DA000 \SystemRoot\system32\CI.dll
    0x80608000 \SystemRoot\system32\drivers\Wdf01000.sys
    0x80684000 \SystemRoot\system32\drivers\WDFLDR.SYS
    0x80691000 \SystemRoot\system32\drivers\acpi.sys
    0x806D7000 \SystemRoot\system32\drivers\WMILIB.SYS
    0x806E0000 \SystemRoot\system32\drivers\msisadrv.sys
    0x806E8000 \SystemRoot\system32\drivers\pci.sys
    0x8070F000 \SystemRoot\System32\drivers\partmgr.sys
    0x8071E000 \SystemRoot\system32\DRIVERS\compbatt.sys
    0x80721000 \SystemRoot\system32\DRIVERS\BATTC.SYS
    0x8072B000 \SystemRoot\system32\drivers\volmgr.sys
    0x8073A000 \SystemRoot\System32\drivers\volmgrx.sys
    0x80784000 \SystemRoot\system32\drivers\intelide.sys
    0x8078B000 \SystemRoot\system32\drivers\PCIIDEX.SYS
    0x80799000 \SystemRoot\System32\drivers\mountmgr.sys
    0x89E0B000 \SystemRoot\system32\DRIVERS\iaStor.sys
    0x89ED9000 \SystemRoot\system32\drivers\atapi.sys
    0x89EE1000 \SystemRoot\system32\drivers\ataport.SYS
    0x89EFF000 \SystemRoot\system32\drivers\msahci.sys
    0x89F09000 \SystemRoot\system32\drivers\fltmgr.sys
    0x89F3B000 \SystemRoot\system32\drivers\fileinfo.sys
    0x89F4B000 \SystemRoot\System32\Drivers\PxHelp20.sys
    0x89F54000 \SystemRoot\System32\Drivers\ksecdd.sys
    0x8A00E000 \SystemRoot\system32\drivers\ndis.sys
    0x8A119000 \SystemRoot\system32\drivers\msrpc.sys
    0x8A144000 \SystemRoot\system32\drivers\NETIO.SYS
    0x8A201000 \SystemRoot\System32\drivers\tcpip.sys
    0x8A2EB000 \SystemRoot\System32\drivers\fwpkclnt.sys
    0x8A40C000 \SystemRoot\System32\Drivers\Ntfs.sys
    0x8A51C000 \SystemRoot\system32\drivers\volsnap.sys
    0x8A555000 \SystemRoot\System32\Drivers\spldr.sys
    0x8A55D000 \SystemRoot\System32\Drivers\mup.sys
    0x8A56C000 \SystemRoot\System32\drivers\ecache.sys
    0x8A593000 \SystemRoot\system32\drivers\disk.sys
    0x8A5A4000 \SystemRoot\system32\drivers\CLASSPNP.SYS
    0x8A5C5000 \SystemRoot\system32\drivers\crcdisk.sys
    0x8A5DB000 \SystemRoot\system32\DRIVERS\tunnel.sys
    0x8A5E6000 \SystemRoot\system32\DRIVERS\tunmp.sys
    0x8A5EF000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0x8A5F3000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
    0x8A3D4000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0x8DA06000 \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    0x8E377000 \SystemRoot\system32\DRIVERS\nvBridge.kmd
    0x8E601000 \SystemRoot\System32\drivers\dxgkrnl.sys
    0x8E6A2000 \SystemRoot\System32\drivers\watchdog.sys
    0x8E6AE000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0x8E6B9000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0x8E6F7000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0x8E706000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0x8E804000 \SystemRoot\system32\DRIVERS\NETw5v32.sys
    0x8EB8D000 \SystemRoot\system32\DRIVERS\Rtlh86.sys
    0x8EBA9000 \SystemRoot\system32\DRIVERS\ohci1394.sys
    0x8EBB9000 \SystemRoot\system32\DRIVERS\1394BUS.SYS
    0x8EBC7000 \SystemRoot\system32\DRIVERS\sdbus.sys
    0x8EBE1000 \SystemRoot\system32\DRIVERS\rimmptsk.sys
    0x8E793000 \SystemRoot\system32\DRIVERS\rimsptsk.sys
    0x8E7A7000 \SystemRoot\system32\DRIVERS\rixdptsk.sys
    0x8EBF0000 \SystemRoot\system32\DRIVERS\HpqRemHid.sys
    0x8E379000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    0x8EBF2000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    0x8E389000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0x8EBF9000 \SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
    0x8E39C000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0x8E3A7000 \SystemRoot\system32\DRIVERS\SynTP.sys
    0x8EBFE000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0x8E3D7000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0x8E3E2000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0x8E7F8000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
    0x8A17F000 \SystemRoot\system32\DRIVERS\msiscsi.sys
    0x8A1AE000 \SystemRoot\system32\DRIVERS\storport.sys
    0x8A400000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0x8A3E3000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0x8A1EF000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0x89FC5000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0x89FE8000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0x807A9000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0x807BD000 \SystemRoot\system32\DRIVERS\rassstp.sys
    0x807D2000 \SystemRoot\system32\DRIVERS\termdd.sys
    0x8E800000 \SystemRoot\system32\DRIVERS\swenum.sys
    0x805BA000 \SystemRoot\system32\DRIVERS\ks.sys
    0x8A000000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0x807E2000 \SystemRoot\system32\DRIVERS\umbus.sys
    0x8F006000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0x8F03B000 \SystemRoot\system32\DRIVERS\kbdhid.sys
    0x8F044000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0x8F055000 \SystemRoot\system32\drivers\RTKVHDA.sys
    0x8F40B000 \SystemRoot\system32\drivers\portcls.sys
    0x8F438000 \SystemRoot\system32\drivers\drmk.sys
    0x8F45D000 \SystemRoot\system32\DRIVERS\smserial.sys
    0x8F54E000 \SystemRoot\system32\drivers\modem.sys
    0x8F55B000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0x8F564000 \SystemRoot\System32\Drivers\Null.SYS
    0x8F56B000 \SystemRoot\System32\Drivers\Beep.SYS
    0x8F572000 \SystemRoot\System32\drivers\vga.sys
    0x8F57E000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
    0x8F59F000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0x8F5A7000 \SystemRoot\system32\drivers\rdpencdd.sys
    0x8F5AF000 \SystemRoot\System32\Drivers\Msfs.SYS
    0x8F5BA000 \SystemRoot\System32\Drivers\Npfs.SYS
    0x8F5C8000 \SystemRoot\System32\DRIVERS\rasacd.sys
    0x8F5D1000 \SystemRoot\system32\DRIVERS\tdx.sys
    0x8F5E7000 \SystemRoot\System32\Drivers\avgtdix.sys
    0x8F60C000 \SystemRoot\System32\DRIVERS\netbt.sys
    0x8F63E000 \SystemRoot\system32\DRIVERS\smb.sys
    0x8F652000 \SystemRoot\system32\drivers\afd.sys
    0x8F69A000 \SystemRoot\system32\DRIVERS\pacer.sys
    0x8F6B0000 \SystemRoot\system32\DRIVERS\netbios.sys
    0x8F6BE000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0x8F6D1000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    0x8F6E6000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0x8F722000 \SystemRoot\system32\drivers\nsiproxy.sys
    0x8F72C000 \SystemRoot\System32\Drivers\dfsc.sys
    0x8F743000 \SystemRoot\System32\Drivers\avgmfx86.sys
    0x8F749000 \SystemRoot\System32\Drivers\avgldx86.sys
    0x8F79A000 \SystemRoot\system32\DRIVERS\usbccgp.sys
    0x8F7B1000 \SystemRoot\System32\Drivers\usbvideo.sys
    0x8A306000 \SystemRoot\system32\DRIVERS\udfs.sys
    0x8F7D2000 \SystemRoot\system32\DRIVERS\cdfs.sys
    0x8F7E8000 \SystemRoot\System32\Drivers\crashdmp.sys
    0x90809000 \SystemRoot\System32\Drivers\dump_iaStor.sys
    0x97A00000 \SystemRoot\System32\win32k.sys
    0x908D7000 \SystemRoot\System32\drivers\Dxapi.sys
    0x908E1000 \SystemRoot\system32\DRIVERS\monitor.sys
    0x97C20000 \SystemRoot\System32\TSDDD.dll
    0x97C40000 \SystemRoot\System32\cdd.dll
    0x908F0000 \SystemRoot\system32\drivers\luafv.sys
    0x9090B000 \SystemRoot\system32\drivers\spsys.sys
    0x909BB000 \SystemRoot\system32\DRIVERS\lltdio.sys
    0x909CB000 \SystemRoot\system32\DRIVERS\nwifi.sys
    0x909F5000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0x8A341000 \SystemRoot\system32\DRIVERS\rspndr.sys
    0x8A354000 \SystemRoot\system32\drivers\HTTP.sys
    0x9E000000 \SystemRoot\System32\DRIVERS\srvnet.sys
    0x9E01D000 \SystemRoot\system32\DRIVERS\bowser.sys
    0x9E036000 \SystemRoot\System32\drivers\mpsdrv.sys
    0x9E04B000 \SystemRoot\system32\drivers\mrxdav.sys
    0x9E06C000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0x9E08B000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    0x9E0C4000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    0x9E0DC000 \SystemRoot\System32\DRIVERS\srv2.sys
    0x9E104000 \SystemRoot\System32\DRIVERS\srv.sys
    0x9EE07000 \SystemRoot\system32\drivers\peauth.sys
    0x9EEE5000 \SystemRoot\System32\Drivers\secdrv.SYS
    0x9EEEF000 \SystemRoot\System32\drivers\tcpipreg.sys
    0x9EEFB000 \SystemRoot\system32\DRIVERS\WUDFRd.sys
    0x9EF10000 \SystemRoot\system32\DRIVERS\WUDFPf.sys
    0x77C30000 \Windows\System32\ntdll.dll

    Processes (total 83):
    0 System Idle Process
    4 System
    488 C:\Windows\System32\smss.exe
    628 csrss.exe
    680 C:\Windows\System32\wininit.exe
    692 csrss.exe
    732 C:\Windows\System32\services.exe
    748 C:\Windows\System32\lsass.exe
    756 C:\Windows\System32\lsm.exe
    904 C:\Windows\System32\winlogon.exe
    980 C:\Windows\System32\svchost.exe
    1028 C:\Windows\System32\nvvsvc.exe
    1060 C:\Windows\System32\svchost.exe
    1104 C:\Windows\System32\svchost.exe
    1152 C:\Windows\System32\svchost.exe
    1188 C:\Windows\System32\svchost.exe
    1220 C:\Windows\System32\svchost.exe
    1284 C:\Windows\System32\audiodg.exe
    1304 C:\Windows\System32\svchost.exe
    1320 C:\Windows\System32\SLsvc.exe
    1372 C:\Windows\System32\svchost.exe
    1484 C:\Windows\System32\svchost.exe
    1596 C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    1780 C:\Windows\System32\spoolsv.exe
    1808 C:\Windows\System32\svchost.exe
    124 C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    280 C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    316 C:\Program Files\Bonjour\mDNSResponder.exe
    424 C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    608 C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    1476 C:\Windows\System32\svchost.exe
    1988 C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    1432 C:\Program Files\AVG\AVG8\avgrsx.exe
    360 C:\Windows\System32\taskeng.exe
    2056 C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    2128 C:\Windows\System32\nvvsvc.exe
    2400 C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    2420 C:\Windows\System32\svchost.exe
    2452 C:\Program Files\Viewpoint\Common\ViewpointService.exe
    2516 C:\Windows\System32\svchost.exe
    2544 C:\Windows\System32\SearchIndexer.exe
    2588 C:\PROGRA~1\AVG\AVG8\avgemc.exe
    2748 C:\Program Files\AVG\AVG8\avgcsrvx.exe
    2760 WUDFHost.exe
    2860 WmiPrvSE.exe
    2912 C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
    3292 C:\Windows\System32\dwm.exe
    3320 C:\Windows\System32\taskeng.exe
    3388 C:\Windows\explorer.exe
    3712 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    3748 C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    3756 C:\Windows\RtHDVCpl.exe
    3764 C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    3772 C:\Program Files\HP\QuickPlay\QPService.exe
    3780 C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
    3792 C:\Program Files\Windows Defender\MSASCui.exe
    3812 C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    3848 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    3912 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    3952 C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
    3976 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    4024 WmiPrvSE.exe
    4084 C:\Program Files\AVG\AVG8\avgtray.exe
    1440 C:\Program Files\Common Files\Java\Java Update\jusched.exe
    376 C:\Program Files\iTunes\iTunesHelper.exe
    2336 C:\Program Files\Windows Sidebar\sidebar.exe
    848 C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    840 C:\Windows\ehome\ehtray.exe
    2380 C:\Windows\System32\rundll32.exe
    3336 C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    3592 C:\Windows\ehome\ehmsas.exe
    2364 C:\Users\Laura\AppData\Local\Google\Update\1.2.183 .39\GoogleCrashHandler.exe
    3504 C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    2256 C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
    4056 C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    4276 C:\Program Files\iPod\bin\iPodService.exe
    4376 C:\Windows\System32\svchost.exe
    5144 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
    5384 C:\Program Files\Mozilla Firefox\firefox.exe
    5964 C:\Windows\System32\SearchProtocolHost.exe
    5988 C:\Windows\System32\SearchFilterHost.exe
    6104 C:\Windows\servicing\TrustedInstaller.exe
    3236 C:\Users\Laura\Desktop\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000047`9132f400 (NTFS)

    PhysicalDrive0 Model Number: WDCWD3200BEVT-60ZCT0, Rev: 11.01A11

    Size Device Name MBR Status
    --------------------------------------------
    298 GB \\.\PhysicalDrive0 Windows 2008 MBR code detected
    SHA1: 8DF43F2BDE2D9451948FA14B5279969C777A7979


    Done!

  10. #10
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Good job

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"

    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: Uninstall & Remove McAfee, Symantec, Norton, AVG, Avast & More Antivirus and Security Applications and Programs
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.pif
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.


    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

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