Processor spikes, mouse hangs, video stalls, sound echos...

**Ukans13** · 05-12-2010

Sounds familiar doesn't it. Actually that recent post is how I found DAL.

Anyhow, to the meat of it...

HP Pavilion dv8000 laptop
AMD Turion 64, mobile techonlogy ml-32 1.79 Ghz
1.25 GB ram (could swear I installed 2Gigs)
Win XP sp2, Media Center edition

Norton Antivirus is up to date, all MS updates are current according to automatic update
Temp file cleaner had been run.

Thought maybe it was a video memory or driver problem, so updated the drivers using the windows utility and ran a video stress test, checked out okay.

Ran MalwareBytes a couple of times, this is the most recent.

Had a heck of a time getting GMER to run. Finally got it to run in safe mode but couldn't scroll to the save button. Somehow after reboot was able to get it to run in normal mode. Go figure...

Per instructions, here are the logs.

Malwarebytes' Anti-Malware 1.50
Malwarebytes

Database version: 5247

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/4/2010 11:29:02 PM
mbam-log-2010-12-04 (23-29-02).txt

Scan type: Quick scan
Objects scanned: 142269
Time elapsed: 17 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

GMER 1.0.15.15530 - GMER - Rootkit Detector and Remover
Rootkit scan 2010-12-05 02:54:06
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4 HTS541080G9AT00 rev.MB4OA60A
Running: u10ye7gl.exe; Driver: C:\DOCUME~1\Jessica\LOCALS~1\Temp\pwdorkod.sys

---- System - GMER 1.0.15 ----

SSDT 89B647B0 ZwAlertResumeThread
SSDT 89B35728 ZwAlertThread
SSDT 89ECB400 ZwAllocateVirtualMemory
SSDT 89B36FD0 ZwAssignProcessToJobObject
SSDT 89FAAD20 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xEDCC9720]
SSDT 89BD4CD0 ZwCreateMutant
SSDT 89B36E10 ZwCreateSymbolicLinkObject
SSDT 89ED64E8 ZwCreateThread
SSDT 89BA8728 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xEDCC99A0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xEDCC9F00]
SSDT 89ECAF38 ZwDuplicateObject
SSDT 89ECB850 ZwFreeVirtualMemory
SSDT 89B64650 ZwImpersonateAnonymousToken
SSDT 89B646F0 ZwImpersonateThread
SSDT 89F819F0 ZwLoadDriver
SSDT 89BB0468 ZwMapViewOfSection
SSDT 89BA1F90 ZwOpenEvent
SSDT 89ECA858 ZwOpenProcess
SSDT 89ECA750 ZwOpenProcessToken
SSDT 89B4E808 ZwOpenSection
SSDT 89ECA788 ZwOpenThread
SSDT 89B36F00 ZwProtectVirtualMemory
SSDT 89B5F670 ZwResumeThread
SSDT 89ECB340 ZwSetContextThread
SSDT 89ECB050 ZwSetInformationProcess
SSDT 89BA8808 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xEDCCA150]
SSDT 89BA1EB0 ZwSuspendProcess
SSDT 89B5F750 ZwSuspendThread
SSDT 89B5E4E0 ZwTerminateProcess
SSDT 89ECBCC0 ZwTerminateThread
SSDT 89ECAE78 ZwUnmapViewOfSection
SSDT 89ECB920 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2578 80501DB0 4 Bytes CALL 334EA769
? SYMDS.SYS The system cannot find the file specified. !
? SYMEFA.SYS The system cannot find the file specified. !
init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF6167DBF]

---- EOF - GMER 1.0.15 ----

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x0000001c

Kernel Drivers (total 143):
0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
0x806D0000 \WINDOWS\system32\hal.dll
0xF7987000 \WINDOWS\system32\KDCOM.DLL
0xF7897000 \WINDOWS\system32\BOOTVID.dll
0xF7358000 ACPI.sys
0xF7989000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xF7347000 pci.sys
0xF7487000 isapnp.sys
0xF789B000 compbatt.sys
0xF789F000 \WINDOWS\system32\DRIVERS\BATTC.SYS
0xF7A4F000 pciide.sys
0xF7707000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xF798B000 intelide.sys
0xF798D000 viaide.sys
0xF798F000 aliide.sys
0xF7329000 pcmcia.sys
0xF7497000 MountMgr.sys
0xF730A000 ftdisk.sys
0xF7991000 dmload.sys
0xF72E4000 dmio.sys
0xF78A3000 ACPIEC.sys
0xF7A50000 \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
0xF770F000 PartMgr.sys
0xF74A7000 VolSnap.sys
0xF72CC000 atapi.sys
0xF74B7000 disk.sys
0xF74C7000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xF72AC000 fltmgr.sys
0xF7255000 SYMDS.SYS
0xF7243000 sr.sys
0xF719A000 SYMEFA.SYS
0xF74D7000 PxHelp20.sys
0xF7183000 KSecDD.sys
0xF70F6000 Ntfs.sys
0xF70C9000 NDIS.sys
0xF74E7000 ohci1394.sys
0xF74F7000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xF70AF000 Mup.sys
0xF7517000 \SystemRoot\system32\DRIVERS\nic1394.sys
0xF76A7000 \SystemRoot\system32\DRIVERS\AmdK8.sys
0xF7056000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
0xF69EF000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
0xF623D000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
0xF7887000 \SystemRoot\system32\DRIVERS\usbohci.sys
0xF6219000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xF788F000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xF76B7000 \SystemRoot\system32\DRIVERS\imapi.sys
0xF7587000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xF7597000 \SystemRoot\system32\DRIVERS\redbook.sys
0xF61F6000 \SystemRoot\system32\DRIVERS\ks.sys
0xF772F000 \SystemRoot\SYSTEM32\DRIVERS\GEARAspiWDM.sys
0xF75A7000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0xF7737000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xF61C7000 \SystemRoot\system32\DRIVERS\SynTP.sys
0xF7A49000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xF785F000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xF6B5D000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0xF616B000 \SystemRoot\system32\DRIVERS\bcmwl5.sys
0xF6143000 \SystemRoot\system32\drivers\tifm21.sys
0xF612F000 \SystemRoot\system32\DRIVERS\sdbus.sys
0xF611C000 \SystemRoot\system32\DRIVERS\Rtlnicxp.sys
0xF60C6000 \SystemRoot\system32\drivers\camc6hal.sys
0xF75B7000 \SystemRoot\system32\drivers\camc6aud.sys
0xF60A2000 \SystemRoot\system32\drivers\portcls.sys
0xF75C7000 \SystemRoot\system32\drivers\drmk.sys
0xF6069000 \SystemRoot\system32\DRIVERS\HSFHWATI.sys
0xF5F6C000 \SystemRoot\system32\DRIVERS\HSF_DP.sys
0xF5EBC000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
0xF773F000 \SystemRoot\System32\Drivers\Modem.SYS
0xF7AE1000 \SystemRoot\system32\DRIVERS\audstub.sys
0xF75D7000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xF6B59000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xF5EA5000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xF75E7000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xF75F7000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xF7747000 \SystemRoot\system32\DRIVERS\TDI.SYS
0xF5E94000 \SystemRoot\system32\DRIVERS\psched.sys
0xF7607000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xF774F000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xF7757000 \SystemRoot\system32\DRIVERS\raspti.sys
0xF5E64000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xF7617000 \SystemRoot\system32\DRIVERS\termdd.sys
0xF7A4B000 \SystemRoot\system32\DRIVERS\swenum.sys
0xF5E06000 \SystemRoot\system32\DRIVERS\update.sys
0xF793F000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xF7627000 \SystemRoot\System32\Drivers\NDProxy.SYS
0xF7657000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xF79B1000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xF7B2E000 \SystemRoot\System32\Drivers\Null.SYS
0xF79A3000 \SystemRoot\System32\Drivers\Beep.SYS
0xF786F000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
0xF7777000 \SystemRoot\System32\drivers\vga.sys
0xF79A5000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xF79A7000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xF777F000 \SystemRoot\System32\Drivers\Msfs.SYS
0xF7787000 \SystemRoot\System32\Drivers\Npfs.SYS
0xF7076000 \SystemRoot\system32\DRIVERS\rasacd.sys
0xEDD8B000 \SystemRoot\system32\DRIVERS\ipsec.sys
0xEDD32000 \SystemRoot\system32\DRIVERS\tcpip.sys
0xEDCD9000 \SystemRoot\system32\drivers\NAV\1201000.025\SYMTD I.SYS
0xEDCB3000 \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
0xEDC65000 \SystemRoot\system32\DRIVERS\ipnat.sys
0xF7667000 \SystemRoot\system32\DRIVERS\wanarp.sys
0xEDC0D000 \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20 101130.001\IDSxpx86.sys
0xEDBE5000 \SystemRoot\system32\DRIVERS\netbt.sys
0xEDBC3000 \SystemRoot\System32\drivers\afd.sys
0xF7677000 \SystemRoot\system32\DRIVERS\netbios.sys
0xEDBA0000 \SystemRoot\system32\drivers\NAV\1201000.025\Ironx 86.SYS
0xF76E7000 \SystemRoot\system32\drivers\NAV\1201000.025\SRTSP X.SYS
0xEDB75000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xEDB05000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xF7547000 \SystemRoot\System32\Drivers\Fips.SYS
0xEDA07000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
0xF7687000 \SystemRoot\system32\DRIVERS\arp1394.sys
0xED9EA000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
0xF79B3000 \??\C:\WINDOWS\system32\drivers\EABFiltr.sys
0xED93E000 \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\2 0101123.003\BHDrvx86.sys
0xF7537000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xED926000 \SystemRoot\System32\Drivers\dump_atapi.sys
0xF79CD000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xF5DEA000 \SystemRoot\System32\drivers\Dxapi.sys
0xF77FF000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xF7B07000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF012000 \SystemRoot\System32\ati2dvag.dll
0xBF054000 \SystemRoot\System32\ati2cqag.dll
0xBF08E000 \SystemRoot\System32\atikvmag.dll
0xBF0C4000 \SystemRoot\System32\ati3duag.dll
0xBF32B000 \SystemRoot\System32\ativvaxx.dll
0xF7963000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xEB314000 \SystemRoot\system32\drivers\wdmaud.sys
0xEB546000 \SystemRoot\system32\drivers\sysaudio.sys
0xEB2E7000 \SystemRoot\system32\DRIVERS\mrxdav.sys
0xEB0C0000 \SystemRoot\System32\Drivers\HTTP.sys
0xEB341000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
0xEB040000 \SystemRoot\system32\DRIVERS\srv.sys
0xBA7E8000 \??\C:\DOCUME~1\Jessica\LOCALS~1\Temp\pwdorkod.sys
0xBA73C000 \SystemRoot\System32\Drivers\NAV\1201000.025\SRTSP .SYS
0xBA5EE000 \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\ 20101204.002\NAVEX15.SYS
0xBA5DA000 \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\ 20101204.002\NAVENG.SYS
0xBA073000 \SystemRoot\system32\drivers\kmixer.sys
0x7C900000 \WINDOWS\system32\ntdll.dll

Processes (total 25):
0 System Idle Process
4 System
644 C:\WINDOWS\system32\smss.exe
740 csrss.exe
776 C:\WINDOWS\system32\winlogon.exe
820 C:\WINDOWS\system32\services.exe
832 C:\WINDOWS\system32\lsass.exe
984 C:\WINDOWS\system32\svchost.exe
1068 svchost.exe
1148 C:\WINDOWS\system32\svchost.exe
1268 svchost.exe
1332 svchost.exe
1792 C:\WINDOWS\explorer.exe
264 svchost.exe
500 C:\WINDOWS\ehome\ehrecvr.exe
632 C:\WINDOWS\ehome\ehSched.exe
840 C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
1532 svchost.exe
1584 C:\WINDOWS\system32\svchost.exe
1580 C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
1728 mcrdsvc.exe
2280 C:\WINDOWS\system32\dllhost.exe
2424 alg.exe
2660 C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
516 C:\Documents and Settings\Jessica\Desktop\MBRCheck.exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
\\.\D: --> \\.\PhysicalDrive1 at offset 0x00000000`00007e00 (NTFS)

PhysicalDrive0 Model Number: HTS541080G9AT00, Rev: MB4OA60A
PhysicalDrive1 Model Number: HTS541080G9AT00, Rev: MB4OA60A

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Windows 98 MBR code detected
SHA1: 48F01D7E76A0F3C038D08611E3FDC0EE4EF9FD3E
74 GB \\.\PhysicalDrive1 Windows 98 MBR code detected
SHA1: 48F01D7E76A0F3C038D08611E3FDC0EE4EF9FD3E

Done!

DDS (Ver_10-12-05.01) - NTFSx86
Run by Jessica at 3:07:24.32 on Sun 12/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1278.769 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
C:\Documents and Settings\Jessica\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/index.html
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.micros oft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*Yahoo! SearchBar Home Page
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavili on&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.1.0.37\IPSBHO.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8 574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189204899078
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jessica\applic~1\mozilla\firefox\profi les\uwibm7bh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\ipsffplgn\components\I PSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Extension: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\IPSFFPlgn

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1201000.025\ SymDS.sys [2010-10-21 339504]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1201000 .025\SymEFA.sys [2010-10-21 666672]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\2 0101123.003\BHDrvx86.sys [2010-11-22 691248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1201000.025 \Ironx86.sys [2010-10-21 134704]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.1.0.37\ccSvcHst.exe [2010-10-21 126904]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-3 102448]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFH WATI.sys [2005-8-22 231424]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20 101130.001\IDSXpx86.sys [2010-12-2 341880]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\ 20101204.002\NAVENG.SYS [2010-12-4 86064]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\ 20101204.002\NAVEX15.SYS [2010-12-4 1371184]
S3 LxrSG20d;LxrSG20d;c:\windows\system32\drivers\LxrS G20d.sys [2006-5-31 68672]
S4 LxrSG20s;Lexar SG20;LxrSG20s.exe --> LxrSG20s.exe [?]

=============== Created Last 30 ================

2010-12-04 07:10:00 -------- d-----w- c:\docume~1\jessica\applic~1\Malwarebytes
2010-12-04 07:09:44 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-04 07:09:40 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-04 07:09:35 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-04 07:09:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-02 21:31:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-12-02 21:31:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2010-10-21 22:37:23 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-09-18 17:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl

============= FINISH: 3:08:54.82 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-05.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 3/9/2006 7:24:43 PM
System Uptime: 12/5/2010 1:33:17 AM (2 hours ago)

Motherboard: Hewlett-Packard | | 309B
Processor: AMD Turion(tm) 64 Mobile Technology ML-32 | U23 | 1790/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 74 GiB total, 43.401 GiB free.
D: is FIXED (NTFS) - 75 GiB total, 74.244 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP28: 9/6/2010 6:23:51 AM - System Checkpoint
RP29: 9/7/2010 6:24:56 AM - System Checkpoint
RP30: 9/8/2010 6:39:40 AM - System Checkpoint
RP31: 9/9/2010 7:23:57 AM - System Checkpoint
RP32: 9/10/2010 7:36:00 AM - System Checkpoint
RP33: 9/11/2010 8:24:00 AM - System Checkpoint
RP34: 9/12/2010 8:35:08 AM - System Checkpoint
RP35: 9/13/2010 9:35:09 AM - System Checkpoint
RP36: 9/14/2010 1:57:05 PM - System Checkpoint
RP37: 9/15/2010 2:49:11 PM - System Checkpoint
RP38: 9/16/2010 3:35:12 PM - System Checkpoint
RP39: 9/16/2010 7:00:25 PM - Software Distribution Service 3.0
RP40: 9/17/2010 7:01:34 PM - System Checkpoint
RP41: 9/19/2010 10:13:29 AM - System Checkpoint
RP42: 9/20/2010 10:16:08 AM - System Checkpoint
RP43: 9/21/2010 11:01:38 AM - System Checkpoint
RP44: 9/22/2010 8:24:06 PM - System Checkpoint
RP45: 9/23/2010 8:37:36 PM - System Checkpoint
RP46: 9/24/2010 9:12:50 PM - System Checkpoint
RP47: 9/25/2010 9:12:56 PM - System Checkpoint
RP48: 9/26/2010 9:13:03 PM - System Checkpoint
RP49: 9/27/2010 9:42:29 PM - System Checkpoint
RP50: 9/28/2010 10:13:13 PM - System Checkpoint
RP51: 9/29/2010 10:13:18 PM - System Checkpoint
RP52: 9/30/2010 7:00:25 PM - Software Distribution Service 3.0
RP53: 10/1/2010 7:13:32 PM - System Checkpoint
RP54: 10/2/2010 8:13:31 PM - System Checkpoint
RP55: 10/3/2010 9:36:27 PM - System Checkpoint
RP56: 10/4/2010 4:44:16 PM - Software Distribution Service 3.0
RP57: 10/5/2010 9:36:12 PM - System Checkpoint
RP58: 10/6/2010 10:03:38 PM - System Checkpoint
RP59: 10/7/2010 11:01:11 PM - System Checkpoint
RP60: 10/8/2010 11:41:56 PM - System Checkpoint
RP61: 10/9/2010 11:55:27 PM - System Checkpoint
RP62: 10/11/2010 12:55:54 AM - System Checkpoint
RP63: 10/12/2010 1:53:58 AM - System Checkpoint
RP64: 10/13/2010 3:34:00 AM - System Checkpoint
RP65: 10/14/2010 4

01 AM - System Checkpoint
RP66: 10/14/2010 7:01:11 PM - Software Distribution Service 3.0
RP67: 10/15/2010 8:43:17 PM - System Checkpoint
RP68: 10/17/2010 12:08:57 AM - System Checkpoint
RP69: 10/18/2010 12:31:11 AM - System Checkpoint
RP70: 10/19/2010 12:41:57 AM - System Checkpoint
RP71: 10/20/2010 1

46 AM - System Checkpoint
RP72: 10/21/2010 2:43:25 AM - System Checkpoint
RP73: 10/22/2010 3:29:36 AM - System Checkpoint
RP74: 10/23/2010 3:44:10 AM - System Checkpoint
RP75: 10/24/2010 4:24:49 AM - System Checkpoint
RP76: 10/25/2010 4:38:17 AM - System Checkpoint
RP77: 10/28/2010 8:50:56 PM - System Checkpoint
RP78: 10/29/2010 9:43:03 PM - System Checkpoint
RP79: 10/30/2010 10:43:05 PM - System Checkpoint
RP80: 10/31/2010 11:43:04 PM - System Checkpoint
RP81: 11/2/2010 12:43:09 AM - System Checkpoint
RP82: 11/3/2010 12:00:12 PM - System Checkpoint
RP83: 11/4/2010 7

03 PM - System Checkpoint
RP84: 11/5/2010 8:08:21 PM - System Checkpoint
RP85: 11/6/2010 8:55:15 PM - System Checkpoint
RP86: 11/7/2010 8

17 PM - System Checkpoint
RP87: 11/8/2010 9:58:50 PM - System Checkpoint
RP88: 11/9/2010 10:17:16 PM - System Checkpoint
RP89: 11/10/2010 11:08:29 PM - System Checkpoint
RP90: 11/11/2010 7:01:11 PM - Software Distribution Service 3.0
RP91: 11/13/2010 6:30:51 AM - System Checkpoint
RP92: 11/14/2010 7:12:12 AM - System Checkpoint
RP93: 11/15/2010 7:57:43 AM - System Checkpoint
RP94: 11/16/2010 4:02:52 PM - System Checkpoint
RP95: 11/17/2010 4:57:44 PM - System Checkpoint
RP96: 11/18/2010 5:57:43 PM - System Checkpoint
RP97: 11/20/2010 11:24:48 AM - Removed QuickTime
RP98: 11/20/2010 11:28:28 AM - Removed Samsung PC Studio
RP99: 11/20/2010 11:30:21 AM - Removed Samsung Samples Installer
RP100: 11/20/2010 11:31:48 AM - Removed Samsung PC Studio 3 USB Driver Installer
RP101: 11/21/2010 12:27:53 PM - System Checkpoint
RP102: 11/22/2010 1:41:21 PM - System Checkpoint
RP103: 12/2/2010 5:49:32 AM - System Checkpoint
RP104: 12/3/2010 8:45:05 AM - System Checkpoint
RP105: 12/3/2010 7:47:13 PM - Removed HP Update
RP106: 12/3/2010 7:51:13 PM - Removed HP Help and Support
RP107: 12/3/2010 8:32:07 PM - Removed Adobe Reader 9.4.1.
RP108: 12/4/2010 10:44:36 PM - Software Distribution Service 3.0

==== Installed Programs ======================

Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Athlon 64 Processor Driver
ATI Control Panel
ATI Display Driver
Bonjour
Conexant AC-Link Audio
Critical Update for Windows Media Player 11 (KB959772)
High Definition Audio Driver Package - KB835221
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB981793)
HP User Guides 0008
HP Wireless Assistant 1.01 C1
HpSdpAppCoreApp
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 5
Java Auto Updater
Java(TM) 6 Update 2
Java(TM) 6 Update 21
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Lexmark 640 Series
LightScribe 1.4.44.1
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.6.12)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 4.0 - SE
Norton AntiVirus
Quick Launch Buttons 5.20 D2
Safari
SAMSUNG Mobile USB Modem 1.0 Software
Samsung PC Studio
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Soft Data Fax Modem with SmartCP
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
SonicAC3Encoder
SonicMPEGEncoder
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TIxx21
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

12/5/2010 1:43:34 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
12/5/2010 1:27:57 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
12/4/2010 5:47:35 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
12/4/2010 5:47:30 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/4/2010 5:42:11 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AmdK8 BHDrvx86 eabfiltr eeCtrl Fips IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SRTSPX SymIRON SYMTDI Tcpip
12/4/2010 5:42:11 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
12/4/2010 5:42:11 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/4/2010 5:42:11 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/4/2010 5:42:11 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
12/4/2010 5:15:28 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde IntelIde ViaIde
12/4/2010 3:50:37 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer OFFICE that believes that it is the master browser for the domain on transport NetBT_Tcpip_{3C7D1381-6C2C-4C3B-9F. The master browser is stopping or an election is being forced.
12/4/2010 1:02:57 AM, error: Service Control Manager [7001] - The Print Spooler service depends on the LexBce Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

==== End Of File ===========================

Thanks in advance for any help you can offer.

Chris

**broni** · 05-12-2010

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running tools or applying updates other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

================================================== ====================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AVG Remover to uninstall it: AVG - Download tools
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.pif
Rkill.exe

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

**Ukans13** · 05-12-2010

Okay, here's the Combofix log...

ComboFix 10-12-04.02 - Jessica 12/05/2010 13:30:07.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1278.846 [GMT -6:00]
Running from: c:\documents and settings\Jessica\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Jessica\Recent\Thumbs.db

.
((((((((((((((((((((((((( Files Created from 2010-11-05 to 2010-12-05 )))))))))))))))))))))))))))))))
.

2010-12-04 23:46 . 2010-12-04 23:46 -------- d-----w- c:\documents and settings\Administrator
2010-12-04 07:10 . 2010-12-04 07:10 -------- d-----w- c:\documents and settings\Jessica\Application Data\Malwarebytes
2010-12-04 07:09 . 2010-11-29 23:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-04 07:09 . 2010-12-04 07:09 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-12-04 07:09 . 2010-11-29 23:42 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-04 07:09 . 2010-12-04 11:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-02 21:31 . 2010-12-03 05:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-12-02 21:31 . 2010-12-02 23:25 -------- d-----w- c:\program files\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2010-10-21 22:37 . 2010-08-06 02:10 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-10-21 22:37 . 2010-08-06 02:10 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-09-18 17:23 . 2004-08-10 15:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2004-08-10 15:00 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-10 15:00 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-10 15:00 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58 . 2004-08-10 15:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58 . 2004-08-10 15:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58 . 2004-08-10 15:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^KODAK Software Updater.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\KODAK Software Updater.lnk
backup=c:\windows\pss\KODAK Software Updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Load]
? [?]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Run]
? [?]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2010-09-08 22:31 47904 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2005-09-28 05:05 344064 ----a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cpqset]
2005-08-01 22:26 233534 ----a-w- c:\program files\HPQ\Default Settings\Cpqset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eabconfg.cpl]
2005-10-12 00:17 409600 ----a-w- c:\program files\HPQ\Quick Launch Buttons\eabservr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
2005-08-06 04:56 64512 ----a-w- c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpWirelessAssistant]
2005-05-04 18:59 794624 ----a-w- c:\program files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-09-24 07:10 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2004-10-14 21:54 253952 ----a-w- c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 16:44 248552 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2005-06-19 20:50 729178 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"ose"=3 (0x3)
"NAV"=2 (0x2)
"LxrSG20s"=3 (0x3)
"LiveUpdate Notice Service"=2 (0x2)
"LiveUpdate Notice Ex"=2 (0x2)
"LightScribeService"=2 (0x2)
"LexBceS"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"iPod Service"=3 (0x3)
"IDriverT"=3 (0x3)
"hpqwmi"=3 (0x3)
"CLTNetCnService"=2 (0x2)
"Bonjour Service"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)
"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1201000.025\ SymDS.sys [10/21/2010 4:35 PM 339504]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1201000 .025\SymEFA.sys [10/21/2010 4:35 PM 666672]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\2 0101123.003\BHDrvx86.sys [11/22/2010 8:20 PM 691248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1201000.025 \Ironx86.sys [10/21/2010 4:35 PM 134704]
R2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe [10/21/2010 4:34 PM 126904]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [12/3/2010 7:26 PM 102448]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFH WATI.sys [8/22/2005 3:06 AM 231424]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20 101130.001\IDSXpx86.sys [12/2/2010 11:59 AM 341880]
S3 LxrSG20d;LxrSG20d;c:\windows\system32\drivers\LxrS G20d.sys [5/31/2006 8:24 PM 68672]
S4 LxrSG20s;Lexar SG20;LxrSG20s.exe --> LxrSG20s.exe [?]
.
Contents of the 'Scheduled Tasks' folder

2010-11-17 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.windowsupdate.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.micros oft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*Yahoo! SearchBar Home Page
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavili on&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8 574934B26AC4.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\uwibm7bh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\IPSFFPlgn\components\I PSFFPl.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Extension: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\IPSFFPlgn
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-Adobe ARM - c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-CarboniteSetupLite - c:\program files\Carbonite\CarbonitePreinstaller.exe
MSConfigStartUp-HP Software Update - c:\program files\Hp\HP Software Update\HPWuSchd2.exe
MSConfigStartUp-QuickTime Task - c:\program files\QuickTime\QTTask.exe
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
MSConfigStartUp-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

************************************************** ************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, GMER - Rootkit Detector and Remover
Rootkit scan 2010-12-05 13:38
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N AV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\18.1.0.37\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(836)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-12-05 13:52:22
ComboFix-quarantined-files.txt 2010-12-05 19:52

Pre-Run: 46,547,566,592 bytes free
Post-Run: 46,511,824,896 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOW S
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windo ws XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 2C1350F9C9DBB07DFE49B807870727E3

**broni** · 05-12-2010

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

Double-click SystemLook.exe to run it.
Vista users:: Right click on SystemLook.exe, click Run As Administrator

Copy the content of the following box into the main textfield:

Code:

:reg
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Run]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Load]

Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

**Ukans13** · 05-12-2010

I tried several times to run it and keep getting the error message "The application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem"

I tried downloading from both mirrors and re-running to no avail. Would you like me to try it in safe mode?

Edit: I right clicked on the program Icon on the desktop and selected Run As... from the menu and it popped up a screen allowing me to select between the current user or a different one and under Current user is a check box that says Protect my computer and data from unauthorized program activity and it is checked. Perhaps uncheck and attempt to run?

Will await your say so.

**broni** · 05-12-2010

Let's try something else...

Download OTL to your Desktop.

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Under the Custom Scan box paste this in:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Run
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Load
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop

Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

**Ukans13** · 05-12-2010

Okie-dokie...

OTL logfile created on: 12/5/2010 2:54:17 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Jessica\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 91.00% Paging File free
Paging file location(s): C:\pagefile.sys 1917 2000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.32 Gb Total Space | 43.33 Gb Free Space | 58.31% Space Free | Partition Type: NTFS
Drive D: | 74.53 Gb Total Space | 74.24 Gb Free Space | 99.62% Space Free | Partition Type: NTFS

Computer Name: PC137923033428 | User Name: Jessica | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2010/12/05 14:53:15 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\OTL.exe
PRC - [2010/07/22 23:05:56 | 000,126,904 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
PRC - [2008/04/13 18:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/01/29 16:38:31 | 000,583,048 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

========== Modules (SafeList) ==========

MOD - [2010/12/05 14:53:15 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\OTL.exe
MOD - [2010/08/23 10:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (LiveUpdate Notice Ex)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (CLTNetCnService)
SRV - [2010/08/13 11:58:56 | 000,144,672 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/07/22 23:05:56 | 000,126,904 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe -- (NAV)
SRV - [2008/01/29 16:38:31 | 000,583,048 | ---- | M] (Symantec Corporation) [Disabled | Stopped] -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe -- (LiveUpdate Notice Service)
SRV - [2006/05/31 20:24:23 | 000,077,312 | ---- | M] () [Disabled | Stopped] -- C:\WINDOWS\System32\LxrSG20s.exe -- (LxrSG20s)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\PCASp50.sys -- (PCASp50)
DRV - [2010/11/22 20:20:07 | 000,691,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\2 0101123.003\BHDrvx86.sys -- (BHDrvx86)
DRV - [2010/10/21 16:37:24 | 000,126,512 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/10/19 14:36:22 | 000,341,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20 101130.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2010/10/16 00:00:00 | 001,371,184 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\ 20101205.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2010/10/16 00:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/10/16 00:00:00 | 000,086,064 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\ 20101205.002\NAVENG.SYS -- (NAVENG)
DRV - [2010/08/06 11:06:01 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2010/07/28 21:33:05 | 000,666,672 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\NAV\1201000.025\SYMEFA .SYS -- (SymEFA)
DRV - [2010/07/28 20:54:36 | 000,489,008 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\NAV\1201000.025\SRTSP. SYS -- (SRTSP)
DRV - [2010/07/28 20:54:36 | 000,050,096 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NAV\1201000.025\SRTSPX .SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2010/07/12 19:20:22 | 000,369,072 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NAV\1201000.025\SYMTDI .SYS -- (SYMTDI)
DRV - [2010/06/26 22:05:55 | 000,134,704 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NAV\1201000.025\Ironx8 6.SYS -- (SymIRON)
DRV - [2010/06/13 04:50:57 | 000,339,504 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\NAV\1201000.025\SYMDS. SYS -- (SymDS)
DRV - [2006/05/31 20:24:23 | 000,068,672 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LxrSG20d.sys -- (LxrSG20d)
DRV - [2005/11/22 19:50:52 | 001,410,560 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2005/08/22 03:06:00 | 001,035,008 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DP.sys -- (HSF_DP)
DRV - [2005/08/22 03:06:00 | 000,718,464 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2005/08/22 03:06:00 | 000,231,424 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWATI.sys -- (HSFHWATI)
DRV - [2005/08/18 02:22:54 | 000,056,648 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\btwusb.sys -- (BTWUSB)
DRV - [2005/08/12 00:47:34 | 000,376,320 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2005/08/02 04:00:00 | 000,349,312 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\camc6hal.sys -- (CAMCHALA)
DRV - [2005/08/02 03:58:00 | 000,038,016 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\camc6aud.sys -- (CAMCAUD)
DRV - [2005/06/22 12:16:08 | 000,162,176 | ---- | M] (Texas Instruments) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\tifm21.sys -- (tifm21)
DRV - [2005/06/21 10:18:00 | 000,074,496 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtlnicxp.sys -- (RTL8023xp)
DRV - [2005/06/19 14:33:18 | 000,190,400 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SynTP.sys -- (SynTP)
DRV - [2005/05/05 12:04:08 | 000,007,936 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2005/05/05 12:04:04 | 000,005,760 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\EabUsb.sys -- (eabusb)
DRV - [2005/03/09 17:53:00 | 000,036,352 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2004/08/04 00:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139) Realtek RTL8139(A/B/C)
DRV - [2001/08/17 22:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomSearch = Yahoo! SearchBar Home Page
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = Google Toolbar

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.micros oft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = Microsoft Windows Update
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = Google Toolbar
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0

FF - HKLM\software\mozilla\Firefox\extensions\\{BBDA059 1-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\IPSFFPlgn\ [2010/10/21 17:13:29 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/11/11 20:08:33 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/12/02 12:16:45 | 000,000,000 | ---D | M]

[2010/08/05 19:01:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\Mozilla\Extensions
[2010/08/05 20:15:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\Mozilla\Firefox\Profiles\uwibm7bh.default\ext ensions
[2010/08/05 19:01:17 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2010/12/05 13:38:47 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\IPSBHO.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O4 - HKLM..\Run: [Symantec PIF AlertEng] C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (Symantec Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\Explorer: NoDrives = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} Page not found | Facebook (Facebook Photo Uploader Control)
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} https://webdl.symantec.com/activex/symdlmgr.cab (Symantec Download Manager)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/micr...?1189204899078 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get.../ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_21)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 76.85.229.110 76.85.229.111
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\WINDOWS\Zapotec.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Zapotec.bmp
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (17183584330711040)

========== Files/Folders - Created Within 30 Days ==========

[2010/12/05 14:53:14 | 000,575,488 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\OTL.exe
[2010/12/05 14:22:54 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2010/12/05 13:27:51 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2010/12/05 13:23:53 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/12/05 13:23:53 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/12/05 13:23:53 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/12/05 13:23:53 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/12/05 13:23:31 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/12/05 13:22:43 | 000,000,000 | ---D | C] -- C:\Qoobox
[2010/12/04 22:50:09 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\TFC.exe
[2010/12/04 01:10:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jessica\Application Data\Malwarebytes
[2010/12/04 01:09:44 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/12/04 01:09:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/12/04 01:09:35 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/12/04 01:09:34 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/12/04 01:07:33 | 007,622,112 | ---- | C] (Malwarebytes Corporation ) -- C:\Documents and Settings\Jessica\Desktop\mbam-setup-1.50.0.0.exe
[2010/12/02 15:31:21 | 000,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy
[2010/12/02 15:31:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
[2010/12/02 13:07:27 | 016,409,960 | ---- | C] (Safer Networking Limited ) -- C:\Documents and Settings\Jessica\Desktop\spybotsd162.exe
[2010/11/09 16:22:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jessica\Desktop\blackwell wedding

========== Files - Modified Within 30 Days ==========

[2010/12/05 14:53:15 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\OTL.exe
[2010/12/05 14:24:48 | 000,075,264 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\SystemLook.exe
[2010/12/05 13:38:47 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2010/12/05 13:28:09 | 000,000,325 | RHS- | M] () -- C:\boot.ini
[2010/12/05 13

38 | 003,984,562 | R--- | M] () -- C:\Documents and Settings\Jessica\Desktop\ComboFix.exe
[2010/12/05 13:14:21 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/12/05 13:11:00 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/12/05 03:03:52 | 000,624,128 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\dds.scr
[2010/12/05 03:00:26 | 000,080,384 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\MBRCheck.exe
[2010/12/04 23:54:20 | 000,000,209 | ---- | M] () -- C:\Boot.bak
[2010/12/04 23:30:03 | 000,296,448 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\u10ye7gl.exe
[2010/12/04 23:07:51 | 000,001,622 | ---- | M] () -- C:\Documents and Settings\Jessica\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2010/12/04 22:50:11 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\TFC.exe
[2010/12/04 01:07:51 | 007,622,112 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Jessica\Desktop\mbam-setup-1.50.0.0.exe
[2010/12/02 13:08:45 | 016,409,960 | ---- | M] (Safer Networking Limited ) -- C:\Documents and Settings\Jessica\Desktop\spybotsd162.exe
[2010/12/01 20:13:55 | 000,383,822 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/12/01 20:13:54 | 000,054,010 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/11/29 17:42:18 | 000,038,224 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/11/29 17:42:06 | 000,020,952 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/11/20 11:54:19 | 000,005,632 | ---- | M] () -- C:\Documents and Settings\Jessica\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/16 23:07:11 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/11/08 01:20:24 | 000,089,088 | ---- | M] () -- C:\WINDOWS\MBR.exe

========== Files Created - No Company Name ==========

[2010/12/05 14:23:15 | 000,075,264 | ---- | C] () -- C:\Documents and Settings\Jessica\Desktop\SystemLook.exe
[2010/12/05 13:28:09 | 000,000,209 | ---- | C] () -- C:\Boot.bak
[2010/12/05 13:28:03 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2010/12/05 13:23:53 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/12/05 13:23:53 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/12/05 13:23:53 | 000,089,088 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/12/05 13:23:53 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/12/05 13:23:53 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/12/05 13

30 | 003,984,562 | R--- | C] () -- C:\Documents and Settings\Jessica\Desktop\ComboFix.exe
[2010/12/05 03:03:51 | 000,624,128 | ---- | C] () -- C:\Documents and Settings\Jessica\Desktop\dds.scr
[2010/12/05 03:00:23 | 000,080,384 | ---- | C] () -- C:\Documents and Settings\Jessica\Desktop\MBRCheck.exe
[2010/12/04 23:30:02 | 000,296,448 | ---- | C] () -- C:\Documents and Settings\Jessica\Desktop\u10ye7gl.exe
[2010/12/04 23:07:51 | 000,001,622 | ---- | C] () -- C:\Documents and Settings\Jessica\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2010/10/14 15:47:36 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\Jessica\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/10/14 15:42:21 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2006/12/30 13:58:59 | 000,000,090 | ---- | C] () -- C:\WINDOWS\LEXSTAT.INI
[2006/05/31 20:24:23 | 000,274,432 | ---- | C] () -- C:\WINDOWS\System32\LxrSG20.dll
[2006/05/31 20:24:23 | 000,068,672 | ---- | C] () -- C:\WINDOWS\System32\drivers\LxrSG20d.sys
[2006/03/14 14:46:50 | 000,000,000 | ---- | C] () -- C:\WINDOWS\JDSecure20.INI
[2006/03/11 19:41:43 | 000,000,251 | ---- | C] () -- C:\Program Files\wt3d.ini
[2006/03/11 19:09:37 | 000,004,688 | ---- | C] () -- C:\Documents and Settings\Jessica\Application Data\wklnhst.dat
[2006/03/10 09:40:09 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2006/03/10 09:30:09 | 000,005,632 | ---- | C] () -- C:\Documents and Settings\Jessica\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2006/03/10 09:14:48 | 000,000,187 | ---- | C] () -- C:\Documents and Settings\Jessica\Application Data\G-Force Prefs (WindowsMediaPlayer).txt
[2006/03/09 19:25:49 | 000,000,130 | ---- | C] () -- C:\Documents and Settings\Jessica\Local Settings\Application Data\fusioncache.dat
[2005/11/28 23:48:47 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2005/11/28 23:48:47 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2005/11/28 23:48:47 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2005/11/28 23:48:47 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2005/11/28 23:48:47 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2005/11/28 23:48:47 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2005/08/17 11:39:42 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2005/08/17 11

06 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2005/08/17 10:58:52 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2005/08/05 23:01:54 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2005/07/01 05:47:08 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2004/01/12 22:46:34 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\tifmicon.dll
[2003/01/07 15:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI

========== LOP Check ==========

[2005/11/28 23:52:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\muvee Technologies
[2006/03/11 19:37:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Otto
[2010/08/26 05:28:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2006/03/14 17:29:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\InterVideo
[2007/09/27 17:16:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\Leadertech
[2006/03/11 19:37:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\Otto
[2006/07/09 11:50:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\Samsung
[2006/03/11 19:09:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jessica\Application Data\Template

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2010/12/04 23:54:20 | 000,000,209 | ---- | M] () -- C:\Boot.bak
[2010/12/05 13:28:09 | 000,000,325 | RHS- | M] () -- C:\boot.ini
[2004/08/03 23:00:00 | 000,260,272 | RHS- | M] () -- C:\cmldr
[2007/04/14 22:05:22 | 000,000,081 | ---- | M] () -- C:\DVDPATH.TXT
[2006/12/27 19:12:19 | 000,000,706 | ---- | M] () -- C:\EasyShareInstall.log
[2009/01/12 19:10:49 | 000,440,320 | -HS- | M] () -- C:\ehthumbs.db
[2006/12/30 13:54:20 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2006/12/30 13:54:20 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2004/08/10 09:00:00 | 000,047,564 | RHS- | M] () -- C:\ntdetect.com
[2009/02/08 17:43:23 | 000,250,048 | RHS- | M] () -- C:\ntldr
[2010/12/05 13:10:07 | 2010,120,192 | -HS- | M] () -- C:\pagefile.sys
[2007/08/26 15:53:22 | 000,000,150 | ---- | M] () -- C:\YServer.txt

< %systemroot%\Fonts\*.com >

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2005/08/17 10:58:14 | 000,000,067 | -HS- | M] () -- C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2006/05/10 22:46:58 | 000,080,896 | ---- | M] (Lexmark International) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\LXDAPP5C .DLL
[2007/04/09 12:23:54 | 000,028,552 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\mdippr.d ll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >
[2007/06/12 20:22:34 | 000,001,754 | -H-- | M] () -- C:\Documents and Settings\Jessica\Application Data\Microsoft\LastFlashConfig.WFC

< %PROGRAMFILES%\*.* >
[2006/03/11 19:41:43 | 000,000,251 | ---- | M] () -- C:\Program Files\wt3d.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2005/08/17 03:43:50 | 000,094,208 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2005/08/17 03:43:50 | 000,659,456 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2005/08/17 03:43:50 | 000,884,736 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2009/02/08 17:57:04 | 000,000,272 | -HS- | M] () -- C:\Documents and Settings\All Users\Start Menu\desktop.ini

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2006/03/09 19:27:51 | 000,000,170 | -HS- | M] () -- C:\Documents and Settings\Jessica\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2005/08/17 11:05:24 | 000,000,079 | ---- | M] () -- C:\Documents and Settings\Jessica\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >
[2010/12/05 13

38 | 003,984,562 | R--- | M] () -- C:\Documents and Settings\Jessica\Desktop\ComboFix.exe
[2010/12/04 01:07:51 | 007,622,112 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Jessica\Desktop\mbam-setup-1.50.0.0.exe
[2010/12/05 03:00:26 | 000,080,384 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\MBRCheck.exe
[2010/12/05 14:53:15 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\OTL.exe
[2010/12/02 13:08:45 | 016,409,960 | ---- | M] (Safer Networking Limited ) -- C:\Documents and Settings\Jessica\Desktop\spybotsd162.exe
[2010/12/05 14:24:48 | 000,075,264 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\SystemLook.exe
[2010/12/04 22:50:11 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jessica\Desktop\TFC.exe
[2010/12/04 23:30:03 | 000,296,448 | ---- | M] () -- C:\Documents and Settings\Jessica\Desktop\u10ye7gl.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2006/03/09 19:27:50 | 000,000,122 | -HS- | M] () -- C:\Documents and Settings\Jessica\Favorites\Desktop.ini

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

< dir /b "%systemroot%\*.exe" | find /i " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >
[2010/12/05 13:54:00 | 000,163,840 | ---- | M] () -- C:\Documents and Settings\Jessica\Cookies\index.dat

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >
[2007/06/26 21:10:26 | 000,317,440 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\inf\unregmp2.exe

< %SYSTEMROOT%\Installer\*.exe >

< %systemroot%\system32\config\*.bak2 >

< %systemroot%\system32\Computers\*.* >

< %SystemRoot%\system32\Sound\*.* >

< %SystemRoot%\system32\SpecialImg\*.* >

< %SystemRoot%\system32\code\*.* >

< %SystemRoot%\system32\draft\*.* >

< %SystemRoot%\system32\MSSSys\*.* >

< %ProgramFiles%\Javascript\*.* >

< %systemroot%\pchealth\helpctr\System\*.exe /s >

< %systemroot%\Web\*.exe >

< %systemroot%\system32\msn\*.* >

< %systemroot%\system32\*.tro >

< %AppData%\Microsoft\Installer\msupdates\*.* >

< %ProgramFiles%\Messenger\*.* >
[2008/04/13 18:11:51 | 000,033,792 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\custsat.dll
[2004/08/04 10:06:34 | 000,004,821 | ---- | M] () -- C:\Program Files\Messenger\logowin.gif
[2004/08/04 10:06:34 | 000,007,047 | ---- | M] () -- C:\Program Files\Messenger\lvback.gif
[2008/05/02 08:01:49 | 000,083,968 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msgsc.dll
[2008/04/13 11:30:28 | 000,180,224 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msgslang.dll
[2008/04/13 18:12:28 | 001,695,232 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msmsgs.exe
[2004/08/04 10:06:36 | 000,002,882 | ---- | M] () -- C:\Program Files\Messenger\newalert.wav
[2004/08/04 10:06:36 | 000,006,156 | ---- | M] () -- C:\Program Files\Messenger\newemail.wav
[2004/08/04 10:06:36 | 000,006,160 | ---- | M] () -- C:\Program Files\Messenger\online.wav
[2004/08/04 10:06:36 | 000,004,454 | ---- | M] () -- C:\Program Files\Messenger\type.wav
[2004/08/04 10:06:36 | 000,115,981 | ---- | M] () -- C:\Program Files\Messenger\xpmsgr.chm

< %systemroot%\system32\systhem32\*.* >

< %systemroot%\system\*.exe >

< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Run >
"key" = SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
"item" = ?
"hkey" = HKCU
"command" = ?
"inimapping" = 1

< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Load >
"key" = SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
"item" = ?
"hkey" = HKCU
"command" = ?
"inimapping" = 1

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >

< >

< End of report >

OTL Extras logfile created on: 12/5/2010 2:54:17 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Jessica\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 91.00% Paging File free
Paging file location(s): C:\pagefile.sys 1917 2000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.32 Gb Total Space | 43.33 Gb Free Space | 58.31% Space Free | Partition Type: NTFS
Drive D: | 74.53 Gb Total Space | 74.24 Gb Free Space | 99.62% Space Free | Partition Type: NTFS

Computer Name: PC137923033428 | User Name: Jessica | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\DomainPr ofile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\DomainPr ofile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\Standard Profile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\Standard Profile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\DomainPr ofile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\Standard Profile\AuthorizedApplications\List]
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall]
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic Data Module
"{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel
"{1E460998-5C2C-4ACF-A9AA-3629BD9C06C2}" = Samsung PC Studio
"{20ACB2F8-3BCA-45A8-80A2-9D3CB5C25F43}" = Safari
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD Plus
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 21
"{2A8E4833-F483-4074-B4DB-F295F7901A8D}" = MobileMe Control Panel
"{2CE5A2E7-3437-4CE7-BCF4-85ED6EEFF9E4}" = iTunes
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{3248F0A8-6813-11D6-A77B-00B0D0150050}" = J2SE Runtime Environment 5.0 Update 5
"{3248F0A8-6813-11D6-A77B-00B0D0160020}" = Java(TM) 6 Update 2
"{3248F0A8-6813-11D6-A77B-00B0D0160030}" = Java(TM) 6 Update 3
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{37C39957-B0B3-40DC-8BA4-2363241159ED}" = LightScribe 1.4.44.1
"{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works
"{4302B2DD-D958-40E3-BAF3-B07FFE1978CE}" = HP Wireless Assistant 1.01 C1
"{43A6AA2A-74B5-4E1C-91DB-ECB2F99D9ED7}" = HP User Guides 0008
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{52FBAE98-D389-4281-8C14-21B4046CCB4E}" = SonicAC3Encoder
"{534AA552-E1F1-4965-B2AA-FBDEB0730D60}" = muvee autoProducer 4.0 - SE
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Sonic Express Labeler
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD
"{939F8208-C8CE-4AFF-B7BA-ACEB2E74A6CB}" =
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic Audio Module
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic Copy Module
"{B16AF568-A644-483C-A6DA-5028CD019C8C}" = SonicMPEGEncoder
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{C151CE54-E7EA-4804-854B-F515368B0798}" = Athlon 64 Processor Driver
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCA1EEA3-555E-4D05-AC46-4B49C6C5D887}" = Apple Mobile Device Support
"{CEB326EC-8F40-47B2-BA22-BB092565D66F}" = Quick Launch Buttons 5.20 D2
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp
"{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}" = LiveUpdate Notice (Symantec Corporation)
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"{FF6F491D-BC82-4DCC-A72F-1824957C6466}" = TIxx21
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"ATI Display Driver" = ATI Display Driver
"CNXT_AUDIO" = Conexant AC-Link Audio
"CNXT_MODEM_PCI_VEN_1002&DEV_4378" = Soft Data Fax Modem with SmartCP
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{FF6F491D-BC82-4DCC-A72F-1824957C6466}" = Texas Instruments PCIxx21/x515 drivers.
"Lexmark 640 Series" = Lexmark 640 Series
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Money2005b" = Microsoft Money 2005
"Mozilla Firefox (3.6.12)" = Mozilla Firefox (3.6.12)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"NAV" = Norton AntiVirus
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"SAMSUNG Mobile USB Modem 1.0" = SAMSUNG Mobile USB Modem 1.0 Software
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 10/19/2010 11:09:34 AM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 2085937

Error - 10/19/2010 11:09:34 AM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2085937

Error - 10/19/2010 6:01:34 PM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/19/2010 6:01:34 PM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 18656187

Error - 10/19/2010 6:01:34 PM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 18656187

Error - 10/19/2010 6:01:37 PM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/19/2010 6:01:37 PM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 18659281

Error - 10/19/2010 6:01:37 PM | Computer Name = PC137923033428 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 18659281

Error - 12/5/2010 1:33:15 AM | Computer Name = PC137923033428 | Source = Application Hang | ID = 1002
Description = Hanging application u10ye7gl.exe, version 1.0.15.15530, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 12/5/2010 1:33:30 AM | Computer Name = PC137923033428 | Source = Application Hang | ID = 1002
Description = Hanging application u10ye7gl.exe, version 1.0.15.15530, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

[ System Events ]
Error - 12/5/2010 4:26:08 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\Documents and Settings\Jessica\Desktop\SystemLook.exe.
Reference
error message: The operation completed successfully. .

Error - 12/5/2010 4:27:52 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842784
Description = Dependent Assembly Microsoft.VC90.CRT could not be found and Last
Error was The referenced assembly is not installed on your system.

Error - 12/5/2010 4:27:52 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error
message: The referenced assembly is not installed on your system. .

Error - 12/5/2010 4:27:52 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\Documents and Settings\Jessica\Desktop\SystemLook.exe.
Reference
error message: The operation completed successfully. .

Error - 12/5/2010 4:28:51 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842784
Description = Dependent Assembly Microsoft.VC90.CRT could not be found and Last
Error was The referenced assembly is not installed on your system.

Error - 12/5/2010 4:28:51 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error
message: The referenced assembly is not installed on your system. .

Error - 12/5/2010 4:28:51 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\Documents and Settings\Jessica\Desktop\SystemLook.exe.
Reference
error message: The operation completed successfully. .

Error - 12/5/2010 4:29:20 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842784
Description = Dependent Assembly Microsoft.VC90.CRT could not be found and Last
Error was The referenced assembly is not installed on your system.

Error - 12/5/2010 4:29:20 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error
message: The referenced assembly is not installed on your system. .

Error - 12/5/2010 4:29:20 PM | Computer Name = PC137923033428 | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\Documents and Settings\Jessica\Desktop\SystemLook(2).exe.
Reference
error message: The operation completed successfully. .

< End of report >

**broni** · 05-12-2010

Update your Java version here: Verify Java Version

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.

================================================== =================

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get.../ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)


:Services

:Reg
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Run]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Load]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" =-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" =-

:Files

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

================================================== =====================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
IMPORTANT! UN-check Remove found threats
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, push List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

**Ukans13** · 05-12-2010

Eset scanner running, I'll post the requested logs when it finishes (don't want to interrupt the process on the laptop & am using my desktop to post this) Possibly of note: JavaRa seemed to do it's business but when it (seemed to be) finished the windows error report popped up. It was the standard "...encountered and error, had to be shut down, send error report/don't send" message. Should I run JavaRa again?

Additionally, the problem persists... stuttered/echo sound on boot up, launching and running programs slowly, mouse pointer still hangs. Just thought you should know.

Will post logs asap.

**broni** · 05-12-2010

You may have some other issues...

Let's finish cleaning process first though....

Processor spikes, mouse hangs, video stalls, sound echos...

Processor spikes, mouse hangs, video stalls, sound echos...

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