Thinkpoint killed explorer.exe, so I can't run fix
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Thinkpoint killed explorer.exe, so I can't run fix
The Thinkpoint virus is on my computer. I stopped it in taskmanager and am trying to get in explorer, but it says it can't run it when I click on it. Any ideas on how to get around this?
thanks
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Let's see, if we can look at your computer booting from an external source.
Please download OTLPE (filesize 120,9 MB)
- When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
- Reboot your system using the boot CD you just created.
- Note : If you do not know how to set your computer to boot from CD follow the steps here
- Your system should now display a REATOGO-X-PE desktop.
- Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
- Double-click on the OTLPE icon.
- When asked Do you wish to load the remote registry, select Yes
- When asked Do you wish to load remote user profile(s) for scanning, select Yes
- Ensure the box Automatically Load All Remaining Users" is checked and press OK
- OTL should now start.
- Under the Custom Scan box paste this in:
/md5start
explorer.exe
/md5stop
- Press Run Scan to start the scan.
- When finished, the file will be saved in drive C:\OTL.txt
- Copy this file to your USB drive if you do not have internet connection on this system
- Please post the contents of the OTL.txt file in your reply.
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We actually got into explorer by manually deleting the infected files in the Application Data folder.
thanks
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Good 
Please, read HERE and post required logs.