Thinkpoint killed explorer.exe, so I can't run fix

  1. #1
    Bubba is offline Newbie

    Thinkpoint killed explorer.exe, so I can't run fix

    The Thinkpoint virus is on my computer. I stopped it in taskmanager and am trying to get in explorer, but it says it can't run it when I click on it. Any ideas on how to get around this?

    thanks

  2. #2
    broni is offline Senior Member
    Let's see, if we can look at your computer booting from an external source.

    Please download OTLPE (filesize 120,9 MB)

    • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
    • Reboot your system using the boot CD you just created.
      • Note : If you do not know how to set your computer to boot from CD follow the steps here
    • Your system should now display a REATOGO-X-PE desktop.
    • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users" is checked and press OK
    • OTL should now start.
    • Under the Custom Scan box paste this in:

      /md5start
      explorer.exe
      /md5stop
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive if you do not have internet connection on this system
    • Please post the contents of the OTL.txt file in your reply.

  3. #3
    Bubba is offline Newbie
    We actually got into explorer by manually deleting the infected files in the Application Data folder.

    thanks

  4. #4
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Good

    Please, read HERE and post required logs.

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