Computer Virus

  1. #1
    parkie456 is offline Newbie

    Unhappy Computer Virus

    I have a computer Virus where I cannot get into anything on the computer without a virus message of some kind. No Internet or regular files. Some of the messages are Rundll.exe Infected, google tool bar infected, lucomserver _3_2 exe infected among others. Can I still install Norton or other virus protector in the computer while in this state. (How) Will this clear it up? WHAT IS MY SOLUTION. Thanks.

  2. #2
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Please, download DDS from one of the 2 mirrors and save it to your desktop.

    Mirror 1
    Mirror 2

    * Disable any script blocking protection (if present)
    * Double click the dds icon to run the tool.
    * When done, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    * Save both reports to your desktop by clicking File>Save As in each log.

    Include the contents of both logs in your new topic. The scan will instruct you to post Attach.txt as an attachment. No need for that though ..... just post it's contents as you would any other log.

    ================================================== ==========

    STEP 1. Download Malwarebytes' Anti-Malware (aka MBAM): Malwarebytes' Anti-Malware: Malwarebytes to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt


    STEP 2. Download GMER: GMER - Rootkit Detector and Remover, by clicking on Download EXE button.
    Alternative downloads:
    - |MG| GMER 1.0.15.15281 Download
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    Do NOT use the computer while GMER is running!
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    IMPORTANT! If for some reason GMER refuses to run, try again.
    If it still fails, try to UN-check "Devices" in right pane.
    If still no joy, try to run it from Safe Mode.


    STEP 3. Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.



    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

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