hi! i think i might have downloaded something that stops my antivirus from working. everytime i try to run a scan on my computer to check for infected items it freezes my computer before the scan is finished and all thats left to do is turn it off, because nothing works anymore. it just freezes, as i said.
My antivirus name is Trend Micro Internet Security.

Also sometimes a window pops up that says the malware protection is no longer working and i cant turn it back on.

Finally... ive gotten the "blue screen of death" twice, but i havent been able to figure out why, beacuse i was doing nothing out of the ordinary at those times on my computer. help?

Please, download DDS from one of the 2 mirrors and save it to your desktop.

Mirror 1
Mirror 2

* Disable any script blocking protection (if present)
* Double click the dds icon to run the tool.
* When done, DDS will open two logs:
1. DDS.txt
2. Attach.txt
* Save both reports to your desktop by clicking File>Save As in each log.

Include the contents of both logs in your new topic. The scan will instruct you to post Attach.txt as an attachment. No need for that though ..... just post it's contents as you would any other log.

================================================== ==========

STEP 1. Download Malwarebytes' Anti-Malware (aka MBAM): Malwarebytes' Anti-Malware: Malwarebytes to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt


STEP 2. Download GMER: GMER - Rootkit Detector and Remover, by clicking on Download EXE button.
Alternative downloads:
- |MG| GMER 1.0.15.15281 Download
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
Do NOT use the computer while GMER is running!
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.



DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

hey! quick question... do i post the logs back here, or in a new topic?

Right here...

DDS



DDS (Ver_10-03-17.01) - NTFSx86
Run by Victoria at 21:00:46,72 on 28-07-2010
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.56.3082.18.2010.808 [GMT -4:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stw rt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Windows\System32\DriverStore\FileRepository\stw rt.inf_ae0b52e0\aestsrv.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Sensible Vision\Fast Access\FAService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\iTunes\iTunes.exe
C:\Users\Victoria\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Users\Victoria\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Users\Victoria\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Users\Victoria\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Victoria\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.cl/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: FAIESSOHelper Class: {a2f122da-055f-4df7-8f24-7354dbdba85b} - c:\program files\sensible vision\fast access\FAIESSO.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\victoria\appdata\local\google\update\Goo gleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [FATrayAlert] c:\program files\sensible vision\fast access\FATrayMon.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [FAStartup]
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
StartupFolder: c:\users\victoria\appdata\roaming\micros~1\windows \startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xportar a Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Notify: FastAccess - c:\program files\sensible vision\fast access\FALogNot.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli FAPassSync

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-12-16 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-12-16 74480]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-24 144672]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-24 269216]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [2009-4-25 31616]
S3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\drivers\facap.sys [2008-9-24 232832]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-12-16 7408]

=============== Created Last 30 ================


==================== Find3M ====================

2010-06-17 15:40:55 667382 ----a-w- c:\windows\system32\perfh00A.dat
2010-06-17 15:40:55 129912 ----a-w- c:\windows\system32\perfc00A.dat
2010-05-21 18:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-04-12 00:57:57 86016 ----a-w- c:\windows\inf\infstor.dat
2010-04-12 00:57:57 51200 ----a-w- c:\windows\inf\infpub.dat
2010-04-12 00:57:57 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-03-24 23:52:29 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 08:31:33 40258 ----a-w- c:\windows\inf\perflib\0c0a\perfd.dat
2008-01-21 08:31:33 40258 ----a-w- c:\windows\inf\perflib\0c0a\perfc.dat
2008-01-21 08:31:33 336930 ----a-w- c:\windows\inf\perflib\0c0a\perfi.dat
2008-01-21 08:31:33 336930 ----a-w- c:\windows\inf\perflib\0c0a\perfh.dat
2008-01-21 02:57:01 174 --sha-w- c:\program files\desktop.ini
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-03-24 21:37:39 76 --sh--r- c:\windows\CT4CET.bin
2010-04-09 13:11:39 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\ local\microsoft\windows\history\history.ie5\index. dat
2010-04-09 13:11:39 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\ local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-04-09 13:11:39 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\ roaming\microsoft\windows\cookies\index.dat
2009-03-24 23:33:03 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 21:04:31,45 ===============


ATTACH



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume3
Install Date: 24-03-2009 12:03:32
System Uptime: 28-07-2010 20:43:44 (1 hours ago)

Motherboard: Dell Inc. | | 0G848F
Processor: Genuine Intel(R) CPU 585 @ 2.16GHz | Microprocessor | 2161/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 134 GiB total, 31,378 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9,896 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: facap, FastAccess Video Capture
Device ID: ROOT\IMAGE\0000
Manufacturer: Sensible Vision
Name: facap, FastAccess Video Capture
PNP Device ID: ROOT\IMAGE\0000
Service: FACAP

==== System Restore Points ===================


==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9 - Español
Advanced Audio FX Engine
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Banda Ancha Móvil
BitTorrent
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Dell Dock
Dell Driver Download Manager
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Software de asistencia)
Dell Touchpad
Dell Video Chat
Dell Webcam Central
Dell Wireless WLAN Card Utility
DivX Setup
Facebook Plug-In
FastAccess
GIMP 2.6.7
Google Chrome
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Integrated Webcam Driver (1.00.02.0825)
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 18
Live! Cam Avatar Creator
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 Language Pack SP1 - esn
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (Spanish) 2007
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office Outlook MUI (Spanish) 2007
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office PowerPoint Viewer 2007 (Spanish)
Microsoft Office Professional 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (Spanish) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Word MUI (Spanish) 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MSVCRT
Norton Security Scan
Paquete de compatibilidad para 2007 Office system
Paquete de idioma de Microsoft .NET Framework 3.5 SP1 - esn
PowerDVD
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB980470)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
SUPERAntiSpyware Free Edition
Tansee iPod Transfer v3.8
Trend Micro Internet Security
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB981715)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Outlook 2007 Junk Email Filter (kb981726)
VC80CRTRedist - 8.0.50727.4053
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
WinZip 14.5

==== End Of File ===========================

malwarebytes quick scan log


Malwarebytes' Anti-Malware 1.42
Database version: 3409
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

29-07-2010 15:37:05
mbam-log-2010-07-29 (15-37-05).txt

Scan type: Quick Scan
Objects scanned: 100595
Time elapsed: 27 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Go on...

first of all, i am FREAKING OUT.
since i downloaded that gmer thing you told me to, chrome stopped working (it opens a new window, but never stops loading the page im trying to enter, and doesnt let me click on any links. sort of freezes), when i try to open itunes it says webkit.dll isnt for windows and so it wont work anymore, and my computer is overall A LOT slower.
explanation???

and when i did the check on the gmer crap, it came up blank. it was scanning or something for hours and at the end it said "no modifications!" or something and there was nothing to save and post here.

what is going on???

at the end it said "no modifications!"

That's good
GMER is just a scanner. It doesn't make any changes to your computer.

Shut computer down (don't just restart), wait 1 minute, start it up and see how it goes.


Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

are you serious?? it doesnt trouble you at all that my computer is not working anymore?? i appreciate the help, but i dont think a smiley face is the answer to what i posted above. is there any reason why itunes and chrome stopped working right after i downloaded the gmer?

im sry, i just dont think its funny or not worth looking into...