Hi I have this annoying error message pop up when I start my computer.
RUNDLL ERROR LOADING windows\osuyajasuqeboqut.dll
Can anyone help me remove this (and tell me why it appeared) I know about registrypatrol.com but it costs about £30 and I'm always nervous of what starts out to be a free checkup only to have a charge to fix it - thats assuming it works.
* Disable any script blocking protection (if present)
* Double click the dds icon to run the tool.
* When done, DDS will open two logs:
1. DDS.txt
2. Attach.txt
* Save both reports to your desktop by clicking File>Save As in each log.
Include the contents of both logs in your new topic. The scan will instruct you to post Attach.txt as an attachment. No need for that though ..... just post it's contents as you would any other log.
STEP 1. Download Malwarebytes' Anti-Malware (aka MBAM): Malwarebytes' Anti-Malware: Malwarebytes to your desktop. (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
STEP 2. Download GMER: GMER - Rootkit Detector and Remover, by clicking on Download EXE button.
Alternative downloads:
- |MG| GMER 1.0.15.15281 Download
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button. Do NOT use the computer while GMER is running!
When scan is completed, click Save button, and save the results as gmer.log Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.
IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-03-17.01)
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 05/07/2006 18:42:15
System Uptime: 18/07/2010 19:31:42 (2 hours ago)
Motherboard: ASUSTeK Computer INC. | | Puffer2
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | CPU 1 | 3201/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 228 GiB total, 147.499 GiB free.
D: is FIXED (FAT32) - 5 GiB total, 0.935 GiB free.
E: is CDROM ()
F: is CDROM ()
H: is Removable
I: is Removable
J: is Removable
L: is Removable
M: is Removable
RP404: 19/04/2010 21:40:17 - Software Distribution Service 3.0
RP405: 21/04/2010 18:01:04 - System Checkpoint
RP406: 22/04/2010 18:27:02 - System Checkpoint
RP407: 24/04/2010 16:09:14 - System Checkpoint
RP408: 27/04/2010 1954 - System Checkpoint
RP409: 29/04/2010 11:20:43 - System Checkpoint
RP410: 30/04/2010 17:49:09 - System Checkpoint
RP411: 02/05/2010 12:53:37 - System Checkpoint
RP412: 03/05/2010 14:42:58 - System Checkpoint
RP413: 08/05/2010 13:31:55 - System Checkpoint
RP414: 10/05/2010 01:04:05 - System Checkpoint
RP415: 11/05/2010 13:04:22 - System Checkpoint
RP416: 12/05/2010 15:09:53 - System Checkpoint
RP417: 12/05/2010 20:29:17 - Software Distribution Service 3.0
RP418: 14/05/2010 06:13:27 - System Checkpoint
RP419: 15/05/2010 11:08:51 - System Checkpoint
RP420: 16/05/2010 18:02:48 - System Checkpoint
RP421: 17/05/2010 18:28:28 - System Checkpoint
RP422: 18/05/2010 18:43:10 - System Checkpoint
RP423: 20/05/2010 11:54:24 - System Checkpoint
RP424: 22/05/2010 12:11:30 - System Checkpoint
RP425: 23/05/2010 1402 - System Checkpoint
RP426: 24/05/2010 22:19:32 - System Checkpoint
RP427: 29/05/2010 11:18:36 - System Checkpoint
RP428: 29/05/2010 18:45:20 - Software Distribution Service 3.0
RP429: 30/05/2010 19:31:07 - System Checkpoint
RP430: 01/06/2010 07:47:42 - System Checkpoint
RP431: 05/06/2010 09:28:03 - System Checkpoint
RP432: 08/06/2010 09:27:41 - System Checkpoint
RP433: 09/06/2010 16:18:48 - Software Distribution Service 3.0
RP434: 10/06/2010 12:33:10 - Printer Driver Amyuni Document Converter 400 Installed
RP435: 11/06/2010 13:11:22 - System Checkpoint
RP436: 15/06/2010 14:43:10 - System Checkpoint
RP437: 20/06/2010 10:58:29 - System Checkpoint
RP438: 21/06/2010 1824 - System Checkpoint
RP439: 26/06/2010 08:43:11 - System Checkpoint
RP440: 26/06/2010 19:12:42 - Software Distribution Service 3.0
RP441: 29/06/2010 16:51:43 - System Checkpoint
RP442: 01/07/2010 18:03:30 - System Checkpoint
RP443: 03/07/2010 18:10:14 - System Checkpoint
RP444: 05/07/2010 16:02:28 - System Checkpoint
RP445: 07/07/2010 14:55:56 - System Checkpoint
RP446: 08/07/2010 17:07:26 - System Checkpoint
RP447: 09/07/2010 14:23:16 - Installed iTunes
RP448: 13/07/2010 12:13:21 - System Checkpoint
RP449: 14/07/2010 21:13:48 - Software Distribution Service 3.0
RP450: 17/07/2010 10:05:19 - System Checkpoint
RP451: 18/07/2010 19:20:56 - System Checkpoint
==== Installed Programs ======================
23_24_2500Tour
2400
2400_2500Help
2400_2500trb
Accounts
Acrobat.com
Active Disk
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
Adobe® Photoshop® Album Starter Edition 3.2
Agere Systems PCI Soft Modem
AiO_Scan
AiOSoftware
ALOT Toolbar
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.4
Avery DesignPro
BBC iPlayer Desktop
BBC iPlayer Download Manager
BIAS SoundSoap 2.0
Black and White
Bonjour
BufferChm
CameraDrivers
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera WIA Driver
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon EOS-1D Mark II N WIA Driver
Canon EOS-1Ds Mark II WIA Driver
Canon EOS 5D WIA Driver
Canon EOS Kiss_N REBEL_XT 350D WIA Driver
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 2.1
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Compatibility Pack for the 2007 Office system
CoPilot - Pocket PC 6
CoPilot PocketPC
Copy
Corel WordPerfect Suite 8
Coupon Printer
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
Cucusoft DVD to iPod + iPod Video Converter Suite 7.27.7.18
CueTour
Destinations
Director
DocProc
DocumentViewer
DotNet20withMsi30
Easy Internet Sign-up
Enhanced Multimedia Keyboard Solution
Fax
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Help and Support Additions
High Definition Audio Driver Package - KB835221
Home Theater
HotDocs 2005 Player Edition SP2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976002-v5)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Deskjet Preloaded Printer Drivers
HP Diagnostic Assistant
HP Image Zone 4.2.3
HP Image Zone Plus 4.2.3
HP Photosmart Cameras 4.0
HP PSC & OfficeJet 4.0
HP Software Update
HP Update
HPHDiscovery
HPIZ423
HPODiscovery
HpSdpAppCoreApp
HPSSupply
InstantShare
InterVideo DiscLabel
InterVideo DVD
InterVideo Home Theater
InterVideo TV
InterVideo WinDVD Creator
InterVideo WinDVD Creator 2
InterVideo WinDVD Player
IomegaWare 4.0.2
IS Update for Sage Payroll
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Kai's SuperGOO
LightScribe 1.4.119.1
MediaBar
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync
Microsoft AutoRoute 2005
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Library 9 - Blocker
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook Connector
Microsoft Office Standard Edition 2003
Microsoft Office XP Professional with FrontPage
Microsoft Photo Premium 10
Microsoft Picture It! Library 10
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Microsoft WSE 2.0 SP3 Runtime
MobileMe Control Panel
MSN
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music
Navman OnlineAVL 2.1.4
Norton Internet Security
NVIDIA Drivers
OpenOffice.org Installer 1.0
Paint Shop Pro 6.01 CD
Payroll for Windows
PC-Doctor for Windows
PhotoGallery
Photosmart 320,370,7400,8100,8400 Series
PrintScreen
ProductContext
PS2
PSPrinters06
Python 2.2 combined Win32 extensions
Python 2.2.1
QFolder
QuickProjects
QuickTime
Readme
RealPlayer
Realtek High Definition Audio Driver
Registry Patrol
ROUTE 66 Route 2003
Roxio Easy DVD Copy
Safari
Sage 50 Accounts 2010
Sage Instant Accounts
Sage Instant Accounts V12.00
Sage Instant Payroll v11.00
Sage Payroll for Windows
Scan
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Shockwave
Shop for HP Supplies
SiS VGA Utilities
SkinsHP1
Sonic Express Labeler
Sonic RecordNow!
Sony USB Driver
Spelling Dictionaries Support For Adobe Reader 9
SureThing CD Labeler Deluxe 4
Symantec Technical Support Web Controls
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Web Wipe
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Mobile Resources
Windows XP Service Pack 3
Wireless SoftAP Version 2.0.17.0
Works Upgrade
XstreamRadio 3.02
==== Event Viewer Messages From Past Week ========
18/07/2010 17:25:43, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Mouclass
18/07/2010 17:24:35, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
18/07/2010 17:24:35, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
14/07/2010 21:02:07, error: Dhcp [1002] - The IP address lease 192.168.0.4 for the Network Card with network address 0011D84B3005 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
13/07/2010 18:43:46, error: MRxSmb [8003] - The master browser has received a server announcement from the computer MAC001B63A25432 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7D36BD00-2C4. The master browser is stopping or an election is being forced.
12/07/2010 12:32:04, error: Service Control Manager [7022] - The KService service hung on starting.
12/07/2010 12:30:18, error: Dhcp [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 0011D84B3005 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
==== End Of File ===========================
DDS (Ver_10-03-17.01) - NTFSx86
Run by HP_Owner at 21:23:21.95 on 18/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.355 [GMT 1:00]