Toshiba Satellite is VERY slow and unresponsive
-
Toshiba Satellite is VERY slow and unresponsive
HELP! I don't know what else to try. My Toshiba laptop is running very very slow and when ever I click a program it freezes and becomes unresponsive for 10 minutes then unfreezes then freezes again! Please help me, I've tried everything. I'm ready to provide any information you need.
-
Please, download DDS from one of the 2 mirrors and save it to your desktop.
Mirror 1
Mirror 2
* Disable any script blocking protection (if present)
* Double click the dds icon to run the tool.
* When done, DDS will open two logs:
1. DDS.txt
2. Attach.txt
* Save both reports to your desktop by clicking File>Save As in each log.
Include the contents of both logs in your new topic. The scan will instruct you to post Attach.txt as an attachment. No need for that though ..... just post it's contents as you would any other log.
================================================== ==============
STEP 1. Download Malwarebytes' Anti-Malware: Malwarebytes' Anti-Malware: Malwarebytes to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
STEP 2. Download GMER: GMER - Rootkit Detector and Remover, by clicking on Download EXE button.
Alternative downloads:
- |MG| GMER 1.0.15.15281 Download
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
Do NOT use the computer while GMER is running!
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.
IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
-
Thank you for the quick response, I'm doing what you told me to do right now. The laptop is running slowly so I'm not sure how long it will take. I got DDS but when I double click it, it just shows a command window.
-
Be patient.
If something doesn't work, let me know and proceed with next step.
-
Okay, I have the other logs ready. I'm waiting for the GMER log. Would you like me to post the other logs or wait for all of them and post them together?
-
It really doesn't matter
-
ATTACH LOG:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-03-17.01)
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/4/2010 11:12:48 AM
System Uptime: 7/18/2010 12:23:10 PM (1 hours ago)
Motherboard: Intel Corporation | | SANTA ROSA CRB
Processor: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz | U2E1 | 1667/mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 185 GiB total, 153.23 GiB free.
D: is CDROM ()
==== Disabled Device Manager Items =============
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0001
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0001
Service: tunmp
Class GUID:
Description:
Device ID: ACPI\TOS1901\2&DABA3FF&1
Manufacturer:
Name:
PNP Device ID: ACPI\TOS1901\2&DABA3FF&1
Service:
Class GUID:
Description: Biometric Coprocessor
Device ID: USB\VID_0483&PID_2016\5&3A20CDA4&0&1
Manufacturer:
Name: Biometric Coprocessor
PNP Device ID: USB\VID_0483&PID_2016\5&3A20CDA4&0&1
Service:
Class GUID:
Description: Mass Storage Controller
Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_FF101179&REV_00\4&154 9EFE7&0&32F0
Manufacturer:
Name: Mass Storage Controller
PNP Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_FF101179&REV_00\4&154 9EFE7&0&32F0
Service:
==== System Restore Points ===================
No restore point in system.
==== Installed Programs ======================
4shared Desktop
Adobe Flash Player 10 ActiveX
Adobe Reader 8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
AV Voice Changer Software DIAMOND 7.0
Bluetooth Stack for Windows by Toshiba
Bonjour
Camera Assistant Software for Toshiba
CD/DVD Drive Acoustic Silencer
Google Update Helper
Hotbar
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java(TM) 6 Update 18
Java(TM) 6 Update 20
LibUSB-Win32-0.1.12.1
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
QuickTime
RealPlayer
RealUpgrade 1.0
Safari
Search Toolbar
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
WavePad Sound Editor
WinRAR archiver
Wizard101
==== End Of File ===========================
DDS LOG:
DDS (Ver_10-03-17.01) - NTFSx86
Run by Petrous Odisho Sir at 13:09:57.79 on Sun 07/18/2010
Internet Explorer: 8.0.6001.18928
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2038.1117 [GMT -5:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10h_Ac tiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Petrous Odisho Sir\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin \ie\rpbrowserrecordplugin.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [*WerKernelReporting] %SYSTEMROOT%\SYSTEM32\WerFault.exe -k -rq
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\sta rtup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6 FF0C6D236BF8.dll/cmsidewiki.html
DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-5 214664]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.12.1;c:\windows\system32\drivers\libusb0.sys [2010-6-19 28160]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-3-4 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-3-4 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-3-4 40552]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-3-4 34248]
=============== Created Last 30 ================
2010-07-18 13:31:31 0 d-----w- c:\users\petrous odisho sir\DoctorWeb
2010-07-17 22:06:59 0 d-----w- c:\windows\system32\EventProviders
2010-07-02 16:12:01 0 d-----w- c:\program files\4shared Desktop
2010-06-27 15:45:37 0 d-----w- c:\users\petrous odisho sir\{c8ff50e5-da0a-44e3-942c-728c7e2a268e}
2010-06-27 15:45:34 0 d-----w- C:\AV_LOGS
2010-06-27 15:45:15 0 d-----w- c:\users\petrou~1\appdata\roaming\Avnex
2010-06-27 15:45:06 17792 ----a-w- c:\windows\system32\drivers\vcsvad.sys
2010-06-27 15:44:19 0 d-----w- c:\program files\AV Vcs 7.0 DIAMOND
2010-06-27 15:19:11 0 d-----w- c:\programdata\NCH Swift Sound
2010-06-27 15:18:41 0 d-----w- c:\program files\NCH Swift Sound
2010-06-24 14:35:53 80896 ----a-w- c:\windows\system32\MSNP.ax
2010-06-24 14:35:53 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2010-06-24 14:35:46 293376 ----a-w- c:\windows\system32\psisdecd.dll
2010-06-24 14:35:45 217088 ----a-w- c:\windows\system32\psisrndr.ax
2010-06-24 14:35:44 428544 ----a-w- c:\windows\system32\EncDec.dll
2010-06-24 14:34:26 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-06-24 14:34:26 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-06-24 14:34:25 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-06-24 14:34:25 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-06-24 14:34:25 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-06-23 20:19:57 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-06-23 20:19:55 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-06-20 19:22:46 0 d-----w- c:\program files\LibUSB-Win32
2010-06-20 04:19:41 43520 ----a-w- c:\windows\system32\libusb0.dll
2010-06-20 04:19:41 28160 ----a-w- c:\windows\system32\drivers\libusb0.sys
2010-06-19 19:24:08 898952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-06-19 19:24:08 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-06-19 19:24:08 190464 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-06-19 00:50:43 0 d-----w- c:\users\petrou~1\appdata\roaming\FrostWire
2010-06-19 00:45:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-06-19 00:45:48 67072 ----a-w- c:\windows\system32\asycfilt.dll
2010-06-19 00:45:29 2048 ----a-w- c:\windows\system32\tzres.dll
2010-06-19 00:44:28 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-06-19 00:44:27 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-06-19 00:44:17 62464 ----a-w- c:\windows\system32\l3codeca.acm
2010-06-19 00:44:06 1314816 ----a-w- c:\windows\system32\quartz.dll
2010-06-19 00:44:00 147456 ----a-w- c:\windows\system32\Faultrep.dll
2010-06-19 00:44:00 125952 ----a-w- c:\windows\system32\wersvc.dll
2010-06-19 00:43:28 0 d-----w- c:\programdata\Sun
2010-06-19 00:42:37 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-19 00:24:08 135168 ----a-w- c:\windows\system32\wshom.ocx
2010-06-19 00:24:07 90112 ----a-w- c:\windows\system32\wshext.dll
2010-06-19 00:24:07 155648 ----a-w- c:\windows\system32\wscript.exe
2010-06-19 00:24:06 180224 ----a-w- c:\windows\system32\scrobj.dll
2010-06-19 00:24:06 172032 ----a-w- c:\windows\system32\scrrun.dll
2010-06-19 00:24:06 135168 ----a-w- c:\windows\system32\cscript.exe
2010-06-19 00:22:42 0 d-----w- c:\program files\Bonjour
2010-06-19 00:17:51 2036224 ----a-w- c:\windows\system32\win32k.sys
2010-06-19 00:14:56 171520 ----a-w- c:\windows\system32\wintrust.dll
2010-06-19 00:14:10 98304 ----a-w- c:\windows\system32\cabview.dll
2010-06-19 00:13:56 0 d-----w- c:\program files\Search Toolbar
2010-06-19 00:13:55 0 d-----w- c:\program files\Hotbar
2010-06-19 00:13:16 0 d-----w- c:\programdata\HBLiteSA
2010-06-19 00:13:16 0 d-----w- c:\programdata\2ACA5CC3-0F83-453D-A079-1076FE1A8B65
2010-06-19 00:13:09 0 d-----w- c:\users\petrou~1\appdata\roaming\HBLite
2010-06-19 00:13:09 0 d-----w- c:\program files\HBLite
2010-06-18 23:51:34 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_ 00_00.Wdf
==================== Find3M ====================
2010-06-27 15:46:32 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-06-27 15:46:32 86016 ----a-w- c:\windows\inf\infstor.dat
2010-06-27 15:46:32 51200 ----a-w- c:\windows\inf\infpub.dat
2010-05-21 19:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-18 21:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 21:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-04 05:59:21 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55:42 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55:42 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31:05 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-04-20 01:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2010-04-11 00:14:36 174 --sha-w- c:\program files\desktop.ini
2010-04-10 23:52:41 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
============= FINISH: 13:13:38.79 ===============
MALWARE LOG:
Malwarebytes' Anti-Malware 1.44
Database version: 3825
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18928
7/18/2010 1:31:53 PM
mbam-log-2010-07-18 (13-31-48).txt
Scan type: Quick Scan
Objects scanned: 100538
Time elapsed: 13 minute(s), 0 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 2
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{9d425283-d487-4337-bab6-ab8354a81457} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{9d425283-d487-4337-bab6-ab8354a81457} (Trojan.BHO) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\ProgramData\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> No action taken.
C:\Program Files\Hotbar (Adware.Hotbar) -> No action taken.
Files Infected:
C:\Windows\Temp\TMP0000000CEBA0DD7DB19608D8 (Trojan.Dropper) -> No action taken.
C:\Program Files\Search Toolbar\SearchToolbar.dll (Trojan.BHO) -> No action taken.
Now I'm waiting for the GMER, which is taking forever because laptop is so slow!
-
Your MBAM log says "No action taken" after each line.
When GMER is done (sometimes, it takes time), re-run MBAM and fix all issues, this time around.
Post new log.
-
Okay. I apologize for the wait.
-
I'll just rerun Malwarebytes and finish GMER then post those two logs here. I hope you can fix my issue.