laptop problems please help

  1. #1
    neplusultra is offline Newbie

    laptop problems please help

    Here is the thread of my problem from the windows xp help forum and the hijack this logs.
    Please Help:

    How do I fix my laptop?
    I have several problems -
    the mouse doesn't seem to work, I have tried using a usb mouse as well as the touchpad.
    Left clicking doesn't often work and right clicking displays the menu for a split second before it disappears. Also programmes like taskmanager and properties menus simply disappear.
    Internet pages also fail to load (sometimes opening links in a new tab works). When i try to write in the search bar the letters disappear almost as soon as they are typed.

    I tried system restore. A Usb mouse, updating drivers.
    But it feels like the internet and mouse problem is combined, and that it's something stopping the actions of the mouse and not the mouse itself?
    Please help


    -


    There is a good possibility you have some kind of malware infection. Please start here:
    Spyware, Adware, Viruses and HijackThis Logs
    __________________
    Rich


    I downloaded avast and had 1 infected music file which i hadn't played in over a year, sent to chest and deleted that.
    I have Hijackthis logs - but i got the impression I wasn't supposed to post them anywhere other than the hijackthis forum. Is this correct?

    Also, clicking to refresh an internet page simply makes it load blank, if I hold down the function key whilst clicking - it loads.
    To get anything done at the moment, and to prevent open applications closing I have to keep the function or control buton held down.


    -


    You are correct, post it in the malware forum, then wait for someone to pick it up and start working with you. May take a day or two, depending on how busy they are.

    Post back here once you get a clean bill of health if you still have problems. Also, if you would, please post a link here to your malware thread once it's started.
    __________________
    Rich


    HijackThis Logs -

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2023, on 14/05/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\keyhook.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\USB Disk Win98 Driver\Res.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\3 Mobile Broadband\3Connect\AutoUpdateSrv.exe
    C:\Program Files\3 Mobile Broadband\3Connect\WilogApp.exe
    C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Bing
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Bing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USB Disk Win98 Driver\Res.EXE
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O8 - Extra context menu item: Add to Windows &Live Favorites - Welcome to Windows Live
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.supanet.com/
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1265219347859
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3894094C-6B0B-48FF-8335-49E479F7569D}: NameServer = 141.1.1.1 195.27.1.1
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 7824 bytes

    Uninstall list

    3Connect
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 7.0
    Adobe Shockwave Player 11.5
    Advanced SystemCare 3
    Agere Systems AC'97 Modem v2136D
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    avast! Free Antivirus
    Backup CD Player
    Belkin Wireless G Plus Notebook Card
    Bonjour
    C-Media WDM Audio Driver
    Command & Conquer Red Alert 2
    Ghost Recon
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Huawei modem
    InterVideo WinDVD
    iTunes
    Java(TM) 6 Update 2
    Java(TM) 6 Update 20
    Java(TM) SE Runtime Environment 6 Update 1
    Lexmark Photo Center
    Lexmark Z700-P700 Series
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    Mozilla Firefox (3.6)
    MSVCRT
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NTI Backup NOW! 3
    NTI CD & DVD-Maker Gold
    OCA Client history tool install
    OpenOffice.org 3.2
    QuickTime
    Realtek AC'97 Audio
    REALTEK RTL8192U Wireless LAN Driver and Utility
    Roxio Burn Engine
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980232)
    Segoe UI
    SiS 900 PCI Fast Ethernet Adapter Driver
    SiS VGA Utilities
    SiSAGP driver
    Synaptics Pointing Device Driver
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB971930)
    Update for Windows Internet Explorer 8 (KB973874)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    USB Disk Win98 Driver
    WIDCOMM Bluetooth Software
    Windows Installer Clean Up
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Upload Tool
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3

  2. #2
    broni is offline Senior Member
    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    ***VERY IMPORTANT! Make sure, you update Malwarebytes before running the scans.***


    STEP 1. Download Malwarebytes' Anti-Malware: Malwarebytes' Anti-Malware: Malwarebytes to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    STEP 2. Download GMER: GMER - Rootkit Detector and Remover, by clicking on Download EXE button.
    Alternative downloads:
    - |MG| GMER 1.0.15.15281 Download
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    Do NOT use the computer while GMER is running!
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    IMPORTANT! If for some reason GMER refuses to run, try again.
    If it still fails, try to UN-check "Devices" in right pane.
    If still no joy, try to run it from Safe Mode.

    RESTART COMPUTER

    STEP 3. Download HijackThis:
    HijackThis - Trend Micro USA
    by clicking on Installer under Version 2.0.4
    Install, and run it.
    Post HijackThis log.
    NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

  3. #3
    neplusultra is offline Newbie
    Malwarebytes' Anti-Malware 1.46
    Malwarebytes

    Database version: 4104

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    15/05/2010 23:27:44
    mbam-log-2010-05-15 (23-27-44).txt

    Scan type: Quick scan
    Objects scanned: 113903
    Time elapsed: 15 minute(s), 11 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\Chad\My Documents\downloads\OpenOfficeSetup.exe (Adware.Agent) -> Quarantined and deleted successfully.

  4. #4
    neplusultra is offline Newbie
    GMER 1.0.15.15281 - GMER - Rootkit Detector and Remover
    Rootkit scan 2010-05-16 00:46:32
    Windows 5.1.2600 Service Pack 3
    Running: 9mpsehpm.exe; Driver: C:\DOCUME~1\Chad\LOCALS~1\Temp\axtdypog.sys


    ---- System - GMER 1.0.15 ----

    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xF6149C7A]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xF6149B36]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteKey [0xF614A0EA]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xF614A014]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xF614970C]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xF6149C10]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xF614964C]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xF61496B0]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xF6149D30]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRenameKey [0xF614A1B8]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xF6149CF0]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xF6149E70]

    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateProcessEx [0xF6156AC6]
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateSection [0xF61568EA]
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwLoadDriver [0xF6156A24]
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) NtCreateSection
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ObInsertObject
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ObMakeTemporaryObject

    ---- Kernel code sections - GMER 1.0.15 ----

    .text ntoskrnl.exe!_abnormal_termination + 148 804E27B4 4 Bytes JMP 27F614A0
    ? fwfieq.sys The system cannot find the file specified. !

    ---- User IAT/EAT - GMER 1.0.15 ----

    IAT C:\WINDOWS\system32\services.exe[564] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00380002
    IAT C:\WINDOWS\system32\services.exe[564] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 00380000

    ---- Devices - GMER 1.0.15 ----

    Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/ALWIL Software)

    AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
    AttachedDevice \Driver\Tcpip \Device\Ip mdvrmng.sys
    AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
    AttachedDevice \Driver\Tcpip \Device\Tcp mdvrmng.sys
    AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
    AttachedDevice \Driver\Tcpip \Device\Udp mdvrmng.sys
    AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
    AttachedDevice \Driver\Tcpip \Device\RawIp mdvrmng.sys

    Device \FileSystem\Fastfat \Fat F4C8ED20

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

    ---- EOF - GMER 1.0.15 ----

  5. #5
    neplusultra is offline Newbie
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 01:01:24, on 16/05/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\keyhook.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\USB Disk Win98 Driver\Res.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Microsoft Works\WksWP.exe
    C:\Program Files\Microsoft Works\WkDStore.exe
    C:\Program Files\Microsoft Works\wkgdcach.exe
    C:\Program Files\3 Mobile Broadband\3Connect\AutoUpdateSrv.exe
    C:\Program Files\3 Mobile Broadband\3Connect\WilogApp.exe
    C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Bing
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Bing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USB Disk Win98 Driver\Res.EXE
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Chad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O8 - Extra context menu item: Add to Windows &Live Favorites - Welcome to Windows Live
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.supanet.com/
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1265219347859
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3894094C-6B0B-48FF-8335-49E479F7569D}: NameServer = 141.1.1.1 195.27.1.1
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 7760 bytes

  6. #6
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    I don't see any security issues here.
    I suggest, you repost your problem at Windows forum.

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