Unable to remove program folder

  1. #41
    broni is offline Senior Member

    re: Unable to remove program folder

    Surely too cold and raining all the time...


  2. #42
    xero is offline Elite Member
    Now there are quite a few things I could say to that, but we are nice on this forum, so I shall refrain. 32ºC here atm, if you are interested, and it is 6:15pm! February in this city sucks, especially after what was either the hottest or second hottest January on record. As Mark Twain said, "there are lies, there are damned lies, and there are statistics." And the Weather Bureau are very good at the latter. .02mm of rain on Sunday morning stopped us beating a 35 year old record for the longest dry spell Okay, okay, I will get to the point.

    Here are the OTE results:
    All processes killed
    ========== PROCESSES ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\Run\\CTFMON.EXE deleted successfully.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\ CTFMON.EXE not found.
    ========== FILES ==========
    ========== COMMANDS ==========
    C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
    HOSTS file reset successfully

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Russell Chapman
    ->Temp folder emptied: 5742930 bytes
    ->Temporary Internet Files folder emptied: 2441648 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 57042264 bytes
    ->Google Chrome cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 65536 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 28635402 bytes

    Total Files Cleaned = 90.00 mb


    OTM by OldTimer - Version 3.1.8.0 log created on 02082010_180813

    Files moved on Reboot...
    File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.
    C:\WINDOWS\temp\Perflib_Perfdata_638.dat moved successfully.

    Registry entries deleted on Reboot...

    And if you give me a minute, an HJT log (cos I know you love those):

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:18:39 PM, on 2/8/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLi censeServer.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\CNAB3RPK.EXE
    C:\Program Files\WinFast\WFDTV\DTVSchdl.exe
    C:\Program Files\WinFast\WFDTV\WFWIZ.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Westnet Usage Grabber\wug.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    O1 - Hosts: ÿþ127.0.0.1 localhost
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [WinFastDTV] C:\Program Files\WinFast\WFDTV\DTVSchdl.exe
    O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFDTV\WFWIZ.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QT Lite\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-21-1177238915-527237240-725345543-1004\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?')
    O4 - HKUS\S-1-5-21-1177238915-527237240-725345543-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
    O4 - S-1-5-21-1177238915-527237240-725345543-1004 Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE (User '?')
    O4 - S-1-5-21-1177238915-527237240-725345543-1004 Startup: Westnet Usage Grabber.lnk = C:\Program Files\Westnet Usage Grabber\wug.exe (User '?')
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
    O4 - Startup: Westnet Usage Grabber.lnk = C:\Program Files\Westnet Usage Grabber\wug.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1261182997109
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1258416787359
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: ABBYY FineReader 9.0 PE Licensing Service (ABBYY.Licensing.FineReader.Professional.9.0) - ABBYY (BIT Software) - C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLi censeServer.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 11166 bytes

    Did it work? I await your pontification. Now that is a good word.
    Last edited by xero; 08-02-2010 at 11:25 AM. Reason: Additional blah blah blah

  3. #43
    broni is offline Senior Member
    Pontification, huh?...LOL
    Yeah, you got it!


    Your computer is clean

    1. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): Safe Browsing Tool | WOT Web of Trust. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: How did I get infected?

    9. Please, let me know, how is your computer doing.

  4. #44
    xero is offline Elite Member
    Okay ...
    System Restore disabled and machine restarted. System Restore reactivated, though I wonder why I bother. ERUNT is more compact and malware has yet to learn to hide there, that I know of.
    Windows Updates current.
    C drive defragged. Even though the analysis said it did not need it, I hate those red bits.
    WOT installed
    Yet to visit How I Got Infected, but was I actually infected? There were some suspect items, which have been deleted, but none of those were responsible for the stubborn folder.
    I am saving OTM and SystemLook for possible future use.

    The machine seems to be behaving itself.
    So, thank you very much for your help and pontifications. See if you can work that into other threads.

  5. #45
    broni is offline Senior Member
    You're very welcome
    I'm glad to see you using ERUNT
    Good luck

  6. #46
    xero is offline Elite Member
    Hi Broni,
    Nice to see Resolved against this thread.
    I have visited the "How did I get infected" link, and checked out some of the associated links.
    I already had Securia PSI, but used the online version to get an updated version of Adobe Reader. I have to say I am unimpressed with the "passengers" they offer to include in the download. I can understand a little outfit like Piriform including a Yahoo toolbar, but for Adobe to be offering third party apps is a bit rude.
    Yes I am using ERUNT. I am pretty sure it was on this forum that I heard about it, from another user. I think I already mentioned that my homepage was hijacked twice (by Ask) in the space of 10 days in November. Simply went back a day with ERUNT and problem solved. Initially I tried to get back to my homepage by typing Google in the search area. It asked why I wanted to use Google, and that was curtains for Ask.
    I don't know why malware hijacks homepages, it ain't exactly subtle.
    Thanks again for all your help, now be a man and get a wetsuit!

  7. #47
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hahahaha....

+ Reply to Thread
Page 5 of 5 FirstFirst 1 2 3 4 5