Hello,

Whenever I try to go to a web site I get 3 pop-up warning windows that say "Cannot Find 'http://(a bunch of random characters)'. Make sure the path or Internet address is correct."
I close a popup and a new browser window comes up. This occurs 3 times, 1 for each popup. My original browser window then goes to the site I want but is unresponsive.

I have ran latest MalwareBytes and Spybot. They found nothing.
I Reset all options in IE7 to defaults. No change.

I see other people have had this problem and it is related to hpprintspool.exe but I have no trace of this that I can find.

Hope someone can help me with this problem.
Thanks.


Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 3:12:56 PM, on 12/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ccsrvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Portrait Displays\HP Display Assistant\DTSRVC.exe
C:\Program Files\PC Guardian\EP Hard Disk\User\DISrv.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\WINDOWS\system32\lktsrv.exe
C:\Program Files\National Instruments\MAX\nimxs.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
C:\WINDOWS\system32\nutsrv4.exe
C:\Program Files\PC Guardian\EP Hard Disk\User\PCGProt.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\eSupportAgent_V1\bin\sprtsvc.exe
C:\Program Files\eSupportAgent_V1\bin\tgsrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Altiris\CARBON~1\client.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\RAWizard\RAWizard.Exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\eSupportAgent_V1\bin\sprtcmd.exe
C:\Program Files\PC Guardian\EP Hard Disk\User\LaunchEPHD.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files\Sophos\Sophos Client Firewall\SCFTray.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Common Files\Vision\vservice.exe
C:\PROGRA~1\COMMON~1\Vision\dbserv.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\PROGRA~1\Vision\System\xvl.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RAWizard] C:\PROGRA~1\RAWizard\RAWizard.Exe -min
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [eSupport] "C:\Program Files\eSupportAgent_V1\bin\sprtcmd.exe" /P eSupport
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [EPHD User] "C:\Program Files\PC Guardian\EP Hard Disk\User\LaunchEPHD.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [DT Task] C:\Program Files\Portrait Displays\HP Display Assistant\DTHtml.exe -startup_folder
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [niDevMon] C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SCFTrayStartUp] C:\Program Files\Sophos\Sophos Client Firewall\SCFTray.exe
O4 - HKLM\..\Run: [NuTCSetupEnviron] C:\WINDOWS\SYSTEM32\NUTCROOT\bin\ncoeenv.exe
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [InfoSec-IE7-Security-Tab-Reset] C:\WINDOWS\Regedit.exe /S C:\WINDOWS\Inf\IE7-Security-Reset.reg
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [StartCCC] c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Vision Services.lnk = C:\Program Files\Common Files\Vision\vservice.exe
O4 - Global Startup: VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - (no file)
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) -

https://h50203.www5.hp.com/HPISWeb/C...ataManager.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/wind...?1211905056395
O20 - AppInit_DLLs: AMINIT.dll,C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DL L
O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O20 - Winlogon Notify: FaSrv - FaSrv.DLL (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\WINDOWS\system32\browseui.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Altiris Carbon Copy (CarbonCopy32) - Altiris - C:\WINDOWS\system32\ccsrvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Portrait Displays\HP Display

Assistant\DTSRVC.exe
O23 - Service: EphdXlatService - PC Guardian Technologies, Inc. - C:\Program Files\PC Guardian\EP Hard Disk\User\DISrv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet

Publisher\FNPLicensingService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\WINDOWS\system32\lkads.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments, Inc. - C:\WINDOWS\system32\lktsrv.exe
O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National

Instruments\MAX\nimxs.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
O23 - Service: nidevldu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments, Inc. - C:\Program Files\National

Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License

Manager\Bin\lmgrd.exe
O23 - Service: nipxirmu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National

Instruments\Shared\Tagger\tagsrv.exe
O23 - Service: NuTCRACKER Service (NuTCRACKERService) - DataFocus, Inc. - C:\WINDOWS\system32\nutsrv4.exe
O23 - Service: PCG Protect - PC Guardian Technologies, Inc. - C:\Program Files\PC Guardian\EP Hard Disk\User\PCGProt.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos

Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Client Firewall - Sophos Plc - C:\Program Files\Sophos\Sophos Client Firewall\SCFService.exe
O23 - Service: Sophos Client Firewall Manager - Sophos Plc - C:\Program Files\Sophos\Sophos Client Firewall\SCFManager.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: SupportSoft Sprocket Service (esupport) (sprtsvc_esupport) - SupportSoft, Inc. - C:\Program

Files\eSupportAgent_V1\bin\sprtsvc.exe
O23 - Service: SupportSoft Repair Service (esupport) (tgsrvc_esupport) - SupportSoft, Inc. - C:\Program

Files\eSupportAgent_V1\bin\tgsrvc.exe

--
End of file - 17817 bytes



Uninstall List:
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
AbiWord 2.4.6 (remove only)
ActivClient 6.1 x86
Adobe Acrobat 8 Standard
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.9
Adobe Shockwave Player 11.5
Adobe SVG Viewer 3.0
Agere Systems HDA Modem
Apple Application Support
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Autodesk Express Viewer
Beyond Compare Version 2.0.1
Cisco Systems VPN Client 4.6.04.0043
Command Prompt Here PowerToy
DeepSoftware nrComm Lib Pro v8.26 (trial)
DWGSee DWG Viewer
eSupport Agent V1
Evrsoft First Page 2006
FileZilla (remove only)
FireGL driver for 3D Studio MAX/VIZ
Help Workshop
HiJackThis
Hotfix for Office (KB969409)
Hotfix for Office (KB972566)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB976098-v2)
HP Display Assistant
HP Mobile Data Protection System
HP Quick Launch Buttons 6.30 J1
HP Wireless Assistant 2.00 E1
HTML Help Workshop
InterVideo DVD Check
InterVideo WinDVD
J2SE Runtime Environment 5.0 Update 13
Jasc Paint Shop Pro 8
Java 2 Runtime Environment, SE v1.4.2_03
Livelink Office Editor
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0
Microsoft Conferencing Add-in for Microsoft Office Outlook
Microsoft Device Emulator version 1.0 - ENU
Microsoft Document Explorer 2005
Microsoft Document Explorer 2005
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft MapPoint North America 2004
Microsoft National Language Support Downlevel APIs
Microsoft Office Access database engine 2007 (English)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Communicator 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Meeting 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Professional Plus 2007
Microsoft Office Project 2007 Service Pack 2 (SP2)
Microsoft Office Project 2007 Service Pack 2 (SP2)
Microsoft Office Project MUI (English) 2007
Microsoft Office Project Standard 2007
Microsoft Office Project Standard 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio Professional 2003
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Mobile [ENU] Developer Tools
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual SourceSafe 2005 - ENU
Microsoft Visual SourceSafe 6.0
Microsoft Visual Studio 2005 Professional Edition - ENU
MKS Platform Components 7.x
MKS Toolkit Upgrade
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
National Instruments Software
NI EULA Depot
NI MDF Support
ODBC Driver 7.5
Organizational Data Manager (ODM) Toolkit
OrgPublisher PluginX 6.0.591.1
Precise 100 USB Drivers
Precise 200 Series Drivers
QuickTime
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Microsoft Visual Studio 2005 Professional Edition - ENU (KB937060)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950582)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic DLA
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
SureThing CD Labeler - First Edition
Synaptics Pointing Device Driver
Update for Windows XP (KB933360)
Update for Windows XP (KB942763)
Update for Windows XP (KB955839)
Update for Windows XP (KB973815)
Vim 7.1 (self-installing)
Windows Driver Package - Microsoft Corporation (usbvideo) Image (05/25/2007 1.0.3656.0)
Windows Internet Explorer 7
Windows XP Hotfix - KB891849
WinZip 12.1
WinZip Command Line Support Add-On 2.3

Please, make sure, "word wrap" is disabled in Notepad, because your log is hard to read.

Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

***VERY IMPORTANT! Make sure, you update Superantispyware, and Malwarebytes before running the scans.***

STEP 1. Download SUPERAntiSpyware Free for Home Users:
SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: SUPERAntiSpyware.com - Database Definition Information.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Click Scan your Computer... button.
* Click Scanning Preferences/Control Center... button.
* Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):

• Close browsers before scanning.
• Terminate memory threats before quarantining.

* Click the Close button to leave the control center screen.
* On the left, make sure you check C:\Fixed Drive.
* On the right, choose Perform Complete Scan.
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
* Make sure everything has a checkmark next to it and click Next.
* A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
* If asked if you want to reboot, click Yes.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.

• Click Preferences, then click the Statistics/Logs tab.
• Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
• If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
• Please copy and paste the Scan Log results in your next reply.

* Click Close to exit the program.
Post SUPERAntiSpyware log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

STEP 2. Download Malwarebytes' Anti-Malware: Malwarebytes.org to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

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Due to a bug in Malwarebytes, you may see in MBAM's log following entries:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\a tapi (Rootkit)
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\a tapi (Rootkit)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\atapi (Rootkit)
DO NOT remove those entries!
If you do, your computer will become UN-bootable.
The issue has been fixed in the latest MBAM update, so, it's EXTREMELY important, you update MBAM before you run it.
************************************************** **************************************

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

STEP 3. Download GMER: GMER - Rootkit Detector and Remover, by clicking on Download EXE button.
Alternative downloads:
- |MG| GMER 1.0.15.15280 Download
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

RESTART COMPUTER

STEP 4.
Post fresh HijackThis log.
NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
Do NOT attempt to "fix" anything!


DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!