Help Trgan virus

  1. #1
    Shortthiing_Jenn is offline Junior Member

    Question Help Trgan virus

    i have a trogan i tried to delete it says it was but it is still there. help me please


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Please read this post:

    http://www.techhelpforum.com/showthread.php?t=3702

    Then post a HijackThis log. Thanks.

  3. #3
    Shortthiing_Jenn is offline Junior Member
    I am not comp. smart what is a hijack? and how do u do that?

  4. #4
    Shortthiing_Jenn is offline Junior Member
    I have avg 7.5 it says it has deleted it but every testing it says the same file has been deleted. It is still there.

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Quote Originally Posted by Shortthiing_Jenn View Post
    I am not comp. smart what is a hijack? and how do u do that?
    The instructions and links are at the bottom of Neal's post mentioned above.

  6. #6
    Shortthiing_Jenn is offline Junior Member
    what? I have avg then i downloaded that file highjack and it gave me a ziped file I unziped and nothing.still saying zipped? I just want a virus gone how do I do that. I run the avg like 3 times a day and it says it deleted the virus every time. and now i cant open more than one internet thingy when i click open in new window it dont I went to internet options and it isnt checked. what do I do.](*,)

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    After running that extractor you will find HijackThis in > C:/Program Files/HijackThis

    Open that folder and double click the icon to run it.

  8. #8
    Shortthiing_Jenn is offline Junior Member
    ok i did it i have no virus but i still cant open more than one page on the internet i shutdown several times and it isnt checked in the internet options thingy what do i do?

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    The idea is to post the HijackThis log here.

    There are professionals here who can read and analyze those logs.

  10. #10
    Shortthiing_Jenn is offline Junior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Well I got rid of the virus should I still do it now i just want to open more than one internet page

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