yup computer is running smoother let me do some of the other things you suggested..then i will reboot and try java again...right now it keeps asking if it is windows compatability or something..

OK will check back later

Java refuses to download. It gets all the way to to the installation part and a message pops up saying verify package exists and I can access it(yes I am administrator on this computer)and it says to contact vendor to verify valid windows installation....I will keep trying some more during the day.

OK, how is your machine running now?

it seems to be running smoother, but I can't download videos and watch them smoothly, but I think it is because I am on dial up...I will keep working with Java and see if I can get it to download..I appreciate all of your help, if you have any suggestions feel free to email me at nonstick48@hotmail.com or through this venue...

Let me see the silent runners log please.

Also have a look here if you haven't already:

http://www.java.com/en/download/faq/top_issues.xml

Neal, You know what I don't think I did that yet, the silent running thing. I get off from work in about 2 hours and should be home by six. That will be my first project after I let my dog out. You are sooo patient :notworthy: ...I tried all weekend off and on trying to download the java. I had went onto the control panel and uninstalled it, but I can go into my computer in the c drive and locate the 1.4 program and I tried to update from there...nope...would not go. If nothing happens will spend the evening working on it again.

that took some work, but here it is
"Silent Runners.vbs", revision 49, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"DellSupport" = ""C:\Program Files\Dell Support\DSAgnt.exe" /startup" ["Gteko Ltd."]
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]
"spc_w" = ""C:\Program Files\JUSearch\juspc.exe" -w" ["United Online, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"Dell AIO Printer A960" = ""C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe"" [empty string]
"DVDLauncher" = ""C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"" ["CyberLink Corp."]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"igfxtray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"igfxhkcmd" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"igfxpers" = "C:\WINDOWS\System32\igfxpers.exe" ["Intel Corporation"]
"PRONoMgr.exe" = "C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" ["Intel(R) Corporation"]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"RegistrySmart" = ""C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot" [null data]
"MCStart" = "C:\WINDOWS\system32\ShellExt\mru\Ltn\Msscli.e xe" ["MS"]
"SunJavaUpdateSched" = "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [null data]
"Windows Service Manager" = "C:\WINDOWS\system32\fonts\svc\taskmgr.exe" ["MS"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{52706EF7-D7A2-49AD-A615-E903858CF284}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Popup-Blocker Class"
\InProcServer32\(Default) = "C:\Program Files\Juno\qsacc\x1IEBHO.dll" ["Juno Online Services, Inc."]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{5C2073DD-2ED6-4FF9-80D1-543F720043A9}\(Default) = (no title provided)
-> {HKLM...CLSID} = "MyPointsToolbarHelper Class"
\InProcServer32\(Default) = "C:\Program Files\MyPoints Visual Search\snapbar.dll" ["Perfect Market Technologies, Inc"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{9030D464-4C02-4ABF-8ECC-5164760863C6}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Windows Live Sign-in Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll" [MS]
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Windows Live Toolbar Helper"
\InProcServer32\(Default) = "C:\Program Files\Windows Live Toolbar\msntb.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" [null data]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
-> {HKLM...CLSID} = "My Sharing Folders"
\InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.0.0812.00.dll" [MS]
"{EBCF1A16-C835-1B36-865F-3162AF3E95A6}" = "Image Converter and Editor menu"
-> {HKLM...CLSID} = "context menu shell extension"
\InProcServer32\(Default) = "C:\PROGRA~1\IMAGEC~1\icae.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]

HKLM\Software\Classes\Folder\shellex\ColumnHandler s\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandler s\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
Image Converter and Editor\(Default) = "{EBCF1A16-C835-1B36-865F-3162AF3E95A6}"
-> {HKLM...CLSID} = "context menu shell extension"
\InProcServer32\(Default) = "C:\PROGRA~1\IMAGEC~1\icae.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMen uHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHa ndlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
Image Converter and Editor\(Default) = "{EBCF1A16-C835-1B36-865F-3162AF3E95A6}"
-> {HKLM...CLSID} = "context menu shell extension"
\InProcServer32\(Default) = "C:\PROGRA~1\IMAGEC~1\icae.dll" [null data]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System\

"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{Prevent access to registry editing tools}

HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery\Restrictions\

"NoSplash" = (REG_DWORD) hex:0x00000001
{unrecognized setting}

HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Loca l Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ss3dfo.scr" [MS]


Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]


Enabled Scheduled Tasks:
------------------------

"Check Updates for Windows Live Toolbar" -> launches: "C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE" [MS]
"Disk Cleanup" -> launches: "C:\WINDOWS\system32\cleanmgr.exe" [MS]
"RegistrySmart" -> launches: "C:\PROGRA~1\REGIST~2\REGIST~1.EXE" [null data]
"Utility Manager" -> launches: "C:\WINDOWS\system32\utilman.exe /start" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 15
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4}"
-> {HKLM...CLSID} = "JunoBar"
\InProcServer32\(Default) = "C:\Program Files\Juno\Toolbar.dll" [empty string]
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}"
-> {HKLM...CLSID} = "Windows Live Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Windows Live Toolbar\msntb.dll" [MS]
"{E92BEFBA-E79D-4F41-9733-68DA49C4492B}"
-> {HKLM...CLSID} = "MyPoints Visual Search"
\InProcServer32\(Default) = "C:\Program Files\MyPoints Visual Search\snapbar.dll" ["Perfect Market Technologies, Inc"]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4}" = (no title provided)
-> {HKLM...CLSID} = "JunoBar"
\InProcServer32\(Default) = "C:\Program Files\Juno\Toolbar.dll" [empty string]
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = (no title provided)
-> {HKLM...CLSID} = "Windows Live Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Windows Live Toolbar\msntb.dll" [MS]
"{E92BEFBA-E79D-4F41-9733-68DA49C4492B}" = (no title provided)
-> {HKLM...CLSID} = "MyPoints Visual Search"
\InProcServer32\(Default) = "C:\Program Files\MyPoints Visual Search\snapbar.dll" ["Perfect Market Technologies, Inc"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\
<<H>> "{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8}" = (no title provided)
-> {HKLM...CLSID} = "URLSearchHook Class"
\InProcServer32\(Default) = "C:\Program Files\JUSearch\SearchEnh1.dll" ["United Online, Inc."]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG E-mail Scanner, AVGEMS, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
LexBce Server, LexBceS, "C:\WINDOWS\system32\LEXBCES.EXE" ["Lexmark International, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monito rs\
Dell Network Port\Driver = "LEXLMPM.DLL" ["Lexmark International, Inc."]


----------
<<!>>: Suspicious data at a malware launch point.
<<H>>: Suspicious data at a browser hijack point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 36 seconds, including 10 seconds for message boxes)

No problem, never seen someone have so much problems updateing sun java.

More reading:

http://forums.cnet.com/5208-6121_102...sageID=2313697


Can you get it to your desktop? if so disconnect from the internet and disable anti-virus and firewall and try the install. Then re-enable security programs and connect back to the internet.